Very friendly and helpful host. If you're a foreign traveler, keep in mind there are shared bathrooms, the walls are thin, and there is not a traditional lock on the door (just a very small padlock). The bathrooms are pretty small, even if you are a shorter person. It is a true rustic traditional Japanese inn. We were comfortable in our room with the tatami mats, blankets, and heater. Great location for getting to the subway, restaurants, and sites.