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Rakuten STAY Tokyo Asakusa

2.5 star property

Photo gallery for Rakuten STAY Tokyo Asakusa

Exterior
Lobby
Bicycling
Lift
Twin Room, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2-16-6 Azumabashi, Sumida, Tokyo, Tokyo, 130-0001
  • Place, Sumida Park
    ‪1 min walk‬
  • Place, Tokyo Skytree
    ‪9 min walk‬
  • Place, Sensoji Temple
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking

Okaimono-Panda Room/ Twin Room A, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking

Okaimono-Panda Room/ Twin Room B, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking

Okaimono-Panda Room/ Double Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking

Twin Room, Separated Bath and Toilet, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking (Lower Floor, No View)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Double Room（Non-smoking）

  • Sleeps 2

View all photos for Panda Double Room（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Panda Double Room（Non-smoking）

  • Sleeps 2

View all photos for Panda Twin Room（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Panda Twin Room（Non-smoking）

  • Sleeps 2

View all photos for Panda Twin Room B（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Panda Twin Room B（Non-smoking）

  • Sleeps 2

View all photos for Single Room（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Single Room（Non-smoking）

  • Sleeps 1

View all photos for Twin Room（Non-smoking）

Blackout curtains, free WiFi, bed sheets

Twin Room（Non-smoking）

  • Sleeps 2

View all photos for Double Room, Non Smoking (Lower Floor, No View)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Lower Floor, No View)

  • Sleeps 2

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About the area

Tokyo

Located in Tokyo (Sumida), Rakuten STAY Tokyo Asakusa is within a 15-minute walk of Tokyo Skytree and Sensoji Temple. .This hotel is 2.3 mi (3.8 km) from Ueno Park and 3.5 mi (5.6 km) from Tokyo Dome.

What's nearby

  • Sumida Park - 1 min walk - 0.1 km
  • Sumida River - 3 min walk - 0.3 km
  • Tokyo Skytree - 9 min walk - 0.8 km
  • Kaminarimon Gate - 9 min walk - 0.8 km
  • Sensoji Temple - 11 min walk - 0.9 km

Getting around

  • Honjo-azumabashi Station - 3 min walk
  • Tokyo Skytree Station - 8 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪スシロー - ‬4 min walk
  • ‪アサヒスカイルーム(Asahi Sky Room) - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪中華そば麦笑 - ‬3 min walk
  • ‪ゆで太郎 - ‬3 min walk

About this property

Rakuten STAY Tokyo Asakusa

Rakuten STAY Tokyo Asakusa offers 50 accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided weekly.
Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Tokyo Asakusa Hotel
Rakuten STAY Tokyo Asakusa Tokyo
Rakuten STAY Tokyo Asakusa Hotel Tokyo

Rakuten STAY Tokyo Asakusa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 197 reviews
Rating 8 - Good. 67 out of 197 reviews
Rating 6 - Okay. 36 out of 197 reviews
Rating 4 - Poor. 27 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
The room was spick and span. Easy to check-in and check-out.
Stayed 8 nights in Dec 2025

8/10 Good

Lilly

Stayed 2 nights in Nov 2025

8/10 Good

Tak Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Room is tiny but clean
Stayed 1 night in Nov 2025

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
This hotel is definitely going to split opinions. If you follow the onboarding instructions/requirements before you leave it definitely makes the final validation call when you arrive that much easier. I helped a couple of people stranded outside because they didn't read the message from the hotel when they booked. That aside the room was clean and had just enough space for two people to shower, sleep and store their belongings. This won't be the best option for everyone but its a quiet, safe and secure place to stay in one of the best cities on the planet - I'll stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Todd

Stayed 4 nights in Oct 2025

10/10 Excellent

Lanyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room. Pretty small but has everything. Few minutes to two stations and convenience stores. Worth the price!!
Stayed 6 nights in Sep 2025

8/10 Good

Kurt

Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Excellent
Stayed 1 night in May 2025

10/10 Excellent

SIU SHU EDDIE, HONG KONG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2025

10/10 Excellent

minh-dang

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Duke

Travelled with partner
Disliked: Cleanliness, staff & service
No staff service support when you need room cleaning or trash service. Bad customer service
Stayed 11 nights in May 2025

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There's no staff reception or check in staff at the property, but you can easily contact someone on the iPads located on the ground floor. Our room was very compact, but had everything we needed, there was even a bathtub, which is pretty sweet. The room was very clean, the bed was comfy, and the property was within a comfortable walking distance of a train station. All-in-all, a great budget-concious option.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cassia

Stayed 7 nights in Feb 2025

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very easy to use and convenient location for anyone wanting to go to Skytree or usd the Asakusa line. Only negatives were having all the lights connected to one switch, and finding some receipts and postcards from previous guests under the mattress.
Stayed 2 nights in Jan 2025

6/10 Okay

Jannie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No staff, no assistance. Annoying check in process.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

False alarm on Sunday morning

The false fire alarm made for a rude awakening on Sunday morning. It wasn’t the fault of the hotel, yet I hope the hotel’s cameras caught the culprits.
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, amenities
Great place to stay if you are on a budget. I enjoyed my stay at Rakuten STAY. Nice area, transits and convenience stores nearby and not far from the Sensoji Temple.
Stayed 11 nights in Sep 2024

2/10 Terrible

Yumiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and greay location.

I enjoyed my stay here at Rakuten stay in the okaimono panda room. The only small issue i had was the ac would drip on me at night when i was sleeping. Everything else was really nice. Great area to stay in. I'll definitely book here in the future.
Stayed 13 nights in Jul 2024

4/10 Poor

Farhat

Disliked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Zachary

Stayed 19 nights in May 2024

10/10 Excellent

Kenn Leen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024