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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property

Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Place, Omoide Yokocho
    ‪3 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Standard Semi Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Semi Double【Non-Smoking】

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (For 1 Adult)

7.8 out of 10
Good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (For 2 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • City view
  • 37 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Large Single Murphy Bed

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior View Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior View Twin【Non-Smoking】

  • Sleeps 2

View all photos for Panorama Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin【Non-Smoking】

  • Sleeps 2

View all photos for Panorama Triple【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple【Non-Smoking】

  • Sleeps 3

View all photos for Standard Single【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single【Non-Smoking】

  • Sleeps 1

View all photos for Standard Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double【Non-Smoking】

  • Sleeps 2

View all photos for Superior Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin【Non-Smoking】

  • Sleeps 2

View all photos for Standard Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin【Non-Smoking】

  • Sleeps 2

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About the area

Tokyo

With a stay at HOTEL MYSTAYS Nishi Shinjuku in Tokyo (Shinjuku), you'll be a 2-minute drive from Shinjuku Gyoen National Garden and 7 minutes from Tokyo Dome. .This hotel is 4.7 mi (7.6 km) from Tokyo Tower and 6.1 mi (9.8 km) from Tokyo Bay.

What's nearby

  • Omoide Yokocho - 3 min walk - 0.3 km
  • Okubo Park - 6 min walk - 0.6 km
  • Tokyo Metropolitan Government Building - 8 min walk - 0.7 km
  • Shinjuku Isetan - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Shinjuku-nishiguchi Station - 4 min walk
  • Seibu-Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪東京麺通団 - ‬1 min walk
  • ‪タカマル鮮魚店 - ‬1 min walk
  • ‪ギビツミ - ‬1 min walk
  • ‪タカマル鮮魚店 2号店 - ‬1 min walk
  • ‪らーめん はな火屋 - ‬1 min walk

About this property

HOTEL MYSTAYS Nishi Shinjuku

HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste.
Make yourself at home in one of the 105 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature slippers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at 新宿美食倶楽部「天の川」 serving guests of HOTEL MYSTAYS Nishi Shinjuku. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
新宿美食倶楽部「天の川」 - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 新宿美食倶楽部「天の川」

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
A scheduled water outage will take place on April 8, 2026 from 9 AM-5 PM. All facilities that use water, including restaurant(s) will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1800 for adults and JPY 1800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 537 reviews
Rating 8 - Good. 187 out of 537 reviews
Rating 6 - Okay. 62 out of 537 reviews
Rating 4 - Poor. 16 out of 537 reviews
Rating 2 - Terrible. 12 out of 537 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

10/10 Excellent

Nora

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s generally a clean hotel. Quiet area
Stayed 2 nights in Dec 2025

6/10 Okay

Yen

Travelled with family
The room was too small. I know Japan hotel room is not big but this one is quite small. The lift is small and old. I don't like having to get bathroom stuif from the cabinet front of the reception.
Stayed 5 nights in Nov 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the hotels i have ever stayed at
Stayed 5 nights in Nov 2025

10/10 Excellent

Lesley Ann

Stayed 2 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah, Cincinnati

Liked: Cleanliness, amenities, property conditions & facilities
convenient location
Stayed 1 night in Nov 2025

6/10 Okay

Bernadette

Stayed 7 nights in Nov 2025

10/10 Excellent

Xavier

Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wesley

Stayed 3 nights in Nov 2025

8/10 Good

Kevon

Stayed 4 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 6 nights in Nov 2025

10/10 Excellent

Remi

Stayed 5 nights in Nov 2025

6/10 Okay

Mercedes

Stayed 7 nights in Oct 2025

10/10 Excellent

CURTIS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Affordable and friendly
Stayed 9 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with family
The hotel was really easy to get to and not that far from the subway stop. The front staff were welcoming and made checking in a breeze. I stayed in a single room, which was typically sized for Japan. It had all the amenities that you would need, like a safe, refrigerator, kettle, USB charger, and blow dryer. The room and bathroom were clean and well stocked. I would definitely stay there again. The next time I go to Japan.
Stayed 1 night in Nov 2025

10/10 Excellent

Keyona

Stayed 3 nights in Aug 2025

10/10 Excellent

Keyona

Liked: Cleanliness, amenities, property conditions & facilities
Great location , Room is small but comfortable and staff was really nice and willing to make sure all guest needs are taken care of!!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Colton

Stayed 3 nights in Oct 2025

4/10 Poor

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Was nothing like it looked online but was clean and comfortable. To get in hotel is down a side alley and a strange way to enter hotel
Stayed 1 night in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, amenities
Stayed 5 nights in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location. Good size room for two twin beds. Our room smelled very bad of mold
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025