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One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Reception
Lobby
Interior
Lobby
Superior Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪3 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Place, Cross Border Xpress
    ‪8 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

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  • Parking included
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The price is AU$143
includes taxes & fees
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About the area

Tijuana

With a stay at One Tijuana Otay in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing. .This hotel is 6.7 mi (10.8 km) from Las Americas Premium Outlets and 3.8 mi (6.2 km) from Macroplaza Insurgentes.

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • Autonomous University of Baja California - 5 min walk - 0.5 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • Cross Border Xpress - 8 min drive - 5.3 km
  • San Ysidro Border Crossing - 13 min drive - 18.7 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk
  • ‪IHOP - ‬7 min walk

About this property

One Tijuana Otay

Hotel connected to a shopping center in Tijuana with free breakfast
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2018.
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Reviews

One Tijuana Otay Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 761 out of 1265 reviews
Rating 8 - Good. 262 out of 1265 reviews
Rating 6 - Okay. 123 out of 1265 reviews
Rating 4 - Poor. 58 out of 1265 reviews
Rating 2 - Terrible. 61 out of 1265 reviews

Reviews

4/10 Poor

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

10/10 Excellent

Argelia

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lobby was hot

Stayed 1 night in Aug 2025

4/10 Poor

marcos

Stayed 2 nights in Jul 2025

6/10 Okay

Myra

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Armando

Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

8/10 Good

Luis Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a quiet, safe place to spend the night before jumping on a plane back down to Puerto Vallarta, and this place hit the mark for price, cleanliness, and proximity to the airport. I appreciated that breakfast was included; that was really a nice touch.
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

8/10 Good

julio

Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms. Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Alonso

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Erika

Stayed 1 night in Jun 2025

4/10 Poor

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is below average when it comes to cleanliness. The rooms are very small, no blow dryer or iron. Very noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

MARTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcoming
Stayed 1 night in Jun 2025

4/10 Poor

oscar

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

4/10 Poor

Susana, Calexico

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Se escucha mucho ruido de los cuartos de alado, toallas muy viejas y le falta manyenimiento al hotel
Stayed 1 night in Jun 2025

4/10 Poor

Briseida

Travelled with family
Disliked: Staff & service
The staff was rude and they charged me extra fees which was so annoying
Stayed 1 night in Jun 2025

10/10 Excellent

daniel

Stayed 1 night in Jun 2025

6/10 Okay

Sara

Stayed 1 night in May 2025