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Hotel West Plaza

3.0 star property

Photo gallery for Hotel West Plaza

Reception
Reception
Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • Tijuana Customs - Garita El Chaparral
    ‪15 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 3 Queen Beds

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About the area

Tijuana

With a stay at Hotel West Plaza , you'll be centrally located in Tijuana, within a 5-minute drive of San Ysidro Border Crossing and CAS Visa USA. .This hotel is 3.4 mi (5.5 km) from Las Americas Premium Outlets and 19.2 mi (30.8 km) from Rosarito Beach.

What's nearby

  • Av Revolución - 3 min walk - 0.3 km
  • Tijuana Customs - Garita El Chaparral - 15 min walk - 1.3 km
  • Centro Cultural Tijuana - 19 min walk - 1.6 km
  • San Ysidro Border Crossing - 2 min drive - 1.9 km
  • CAS Visa USA - 4 min drive - 3.4 km

Getting around

  • San Diego Santa Fe Depot - 20 min drive
  • San Ysidro Transit Center Station - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 22 min drive

Restaurants

  • ‪Caesar's Restaurant Bar - ‬3 min walk
  • ‪tacos 4ta y niños heroes - ‬2 min walk
  • ‪La Chuleta - ‬3 min walk
  • ‪Piedra Santa - ‬3 min walk
  • Paleteria Los Reyes De Michoacan

About this property

Hotel West Plaza

Hotel with a restaurant, near Las Americas Premium Outlets
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
At Hotel West Plaza , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and an elevator.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 749 reviews
Rating 8 - Good. 98 out of 749 reviews
Rating 6 - Okay. 48 out of 749 reviews
Rating 4 - Poor. 19 out of 749 reviews
Rating 2 - Terrible. 16 out of 749 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
The Hotel building itself was in very nice shape. It seems like they are cutting corners with amenities. This was our 2nd stay. The first stay we had a mini fridge, this time, there was none. There also was no blow dryer. The room was clean, but not as orderly as it could have been. Missing hand towels, no wash cloths, towels hung crooked. We ate in the rooftop restaurant for breakfast one morning. We ordered chilequiles. Nice portion, taste? 7 out of 10. The young woman at the front desk was very helpful, she gets am10!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time we stay we have a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Bobby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIRST CLASS SERVICE! 5 STAR RESORT!
Stayed 2 nights in Jun 2025

10/10 Excellent

Segolene

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. The lady at the front desk and the valet are so nice and welcoming. Super clean and safe. The room was beautiful.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

Francisco Sanchez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hotel event on Saturday night and we could hear it well after midnight. No hot water Sunday morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvaro.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and attention
Stayed 1 night in Jun 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Maribel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning service was to early and didn’t want to come back later
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price excellent customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

10/10 Excellent

Jesus De La

Stayed 1 night in May 2025

6/10 Okay

Robert

Stayed 2 nights in May 2025

6/10 Okay

Eunice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving we had to wait 30 minutes to check in because there was no one on the front desk. Apparently the associate had to step out to bring lunch in. Another staff member (in charge of valet parking and luggage help us but was unable to do the check in process). Amenities are limited to old and stain towels. The bedsheets where stained and damaged. The pillows had a very bad odor, humid, and pillowcases where overused and stain. Bathroom no shampoo or conditioners. No dryer, no soap, no extra blankets, no iron or iron board
Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again I love everything about that place is so clean
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Rooftop area is nice
Stayed 2 nights in May 2025

8/10 Good

martha judith

Liked: Amenities, property conditions & facilities
Hotel muy cerca de área de entretenimiento
Stayed 1 night in May 2025

6/10 Okay

tony, san francisco

Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Amenities
Alright
Stayed 1 night in May 2025