Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Reception
Property amenity
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Macroplaza Insurgentes
    ‪8 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Tijuana

With a stay at Holiday Inn Express & Suites Tijuana Otay by IHG in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing. .This hotel is 6.9 mi (11.2 km) from Las Americas Premium Outlets and 4.1 mi (6.6 km) from Macroplaza Insurgentes.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.5 km
  • Parque Morelos - 5 min drive - 6.0 km
  • El Trompo Interactive Museum Tijuana - 8 min drive - 8.2 km
  • Macroplaza Insurgentes - 8 min drive - 7.9 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Toks - ‬6 min walk
  • ‪Veranda Salon y Restaurante - ‬13 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Hotel in Tijuana with free breakfast and a fitness center
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tijuana Otay by IHG. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 887 reviews
Rating 8 - Good. 101 out of 887 reviews
Rating 6 - Okay. 19 out of 887 reviews
Rating 4 - Poor. 11 out of 887 reviews
Rating 2 - Terrible. 27 out of 887 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

8/10 Good

Briseida

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam, Moreno Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Anabel G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

10/10 Excellent

panfilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in new condition. Rooms are very spacious and it includes free breakfast. Great location near the otay boarder.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it all
Stayed 1 night in Apr 2025

10/10 Excellent

Luis, El Paso

Liked: Cleanliness, property conditions & facilities
Nice option at the area
Stayed 1 night in Apr 2025

8/10 Good

jose

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They need more people checking in customers
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and service! Hard to access the shopping center.
Stayed 1 night in May 2025

10/10 Excellent

ADOLFO, bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Clarisa, Pasadena

Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Felt safe . Staying again :)
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio Garcia, Visalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Geay
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Blanca

Travelled with family, Business traveller
Liked: Amenities
Only wish breakfast was better.
Stayed 1 night in Apr 2025

10/10 Excellent

Citlali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Free breakfast. Parking is a little small
Stayed 1 night in Mar 2025

10/10 Excellent

Vicente

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

iliana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepción súper amigables, serviciales, y eficientes! Muchas gracias por su ayuda!
Stayed 1 night in Apr 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

ALEJANDRO, PHOENIX

Stayed 1 night in Apr 2025

10/10 Excellent

Aracely

Stayed 1 night in Mar 2025