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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Exterior
Property amenity
Reception
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Place, Cross Border Xpress
    ‪7 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Reception
Hampton Inn by Hilton Tijuana
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 1,008 reviews
The price is AU$156
includes taxes & fees
23 Nov - 24 Nov
Hampton Inn by Hilton Tijuana

About the area

Tijuana

With a stay at Holiday Inn Express & Suites Tijuana Otay by IHG in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing. .This hotel is 6.9 mi (11.2 km) from Las Americas Premium Outlets and 4.1 mi (6.6 km) from Macroplaza Insurgentes.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Autonomous University of Baja California - 8 min walk - 0.8 km
  • U.S. Consulate General Tijuana - 17 min walk - 1.4 km
  • Cross Border Xpress - 7 min drive - 4.9 km
  • San Ysidro Border Crossing - 12 min drive - 18.3 km

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪Agredanos Burguer - ‬3 min walk
  • ‪La Macha - ‬4 min walk
  • ‪Baristi - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Moma sushi + pizza - ‬3 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Hotel in Tijuana with free breakfast and a fitness center
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Tijuana Otay by IHG. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 981 reviews
Rating 8 - Good. 107 out of 981 reviews
Rating 6 - Okay. 20 out of 981 reviews
Rating 4 - Poor. 13 out of 981 reviews
Rating 2 - Terrible. 30 out of 981 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel is always clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this location. I really recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel every time I go to tj very friendly never had a problem
Stayed 1 night in Aug 2025

10/10 Excellent

NACHIKET MADHAV

Stayed 2 nights in Jul 2025

10/10 Excellent

alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's our favorite hotel in Tijuana, we always stay there
Stayed 1 night in Jul 2025

2/10 Terrible

Betsy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Juan Eduardo

Travelled with family
Liked: Amenities
Good location.
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Amenities
Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Nereyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 1 night in Jul 2025

10/10 Excellent

Amir, San Diego

Stayed 2 nights in Jul 2025

10/10 Excellent

Cristian, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels safe and everything was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está ubicado en una zona con mucho que hacer al rededor. Las habitaciones son cómodas y el personal es amable.
Stayed 1 night in Jul 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Recomended
Stayed 1 night in Jul 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Room are great and also the service
Stayed 1 night in Jul 2025

10/10 Excellent

Dorian

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Artemio

Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay. The chef came out to greet me and my family and was very friendly.
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Disliked: Property conditions & facilities
Our ac didn’t work well & was extremely noisy. Called reception twice & they never sent anyone to fix it. Curtain didn’t go up so the room stayed dark all morning & the lighting in the room wasn’t great.
Stayed 1 night in Jul 2025