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Castletown Hotel

3.0 star property

Photo gallery for Castletown Hotel

Exterior
Wheelchair-accessible van parking
Family Double Room, 1 Double Bed with Sofa bed
Reception
Beach nearby, white sand

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Place, Dunnet Bay Beach
    ‪13 min walk‬
  • Place, Scrabster Ferry Terminal
    ‪10 min drive‬
  • Place, Dunnet Head Lighthouse
    ‪15 min drive‬
  • Airport, Kirkwall (KOI)
    ‪134 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use (Single use)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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About the area

Thurso

Located in Thurso, Castletown Hotel is in the historical district, a 1-minute drive from Dunnet Bay Beach and 5 minutes from Dunnet Bay Distillery. .This hotel is 5.3 mi (8.5 km) from UHI North Highland - Environmental Research Institute and 7.2 mi (11.5 km) from Scrabster Ferry Terminal.

What's nearby

  • Dunnet Bay Beach - 13 min walk - 1.1 km
  • Dunnet Bay Distillery - 6 min drive - 6.9 km
  • Scrabster Ferry Terminal - 10 min drive - 12.1 km
  • Dunnet Head Lighthouse - 15 min drive - 15.9 km
  • Castle of Mey - 17 min drive - 17.9 km

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪Top Joes - ‬7 min drive
  • ‪Captain's Galley - ‬9 min drive
  • ‪The Grove Lounge - ‬7 min drive
  • ‪The Upper Deck - ‬9 min drive
  • ‪Y-Not Bar and Grill - ‬7 min drive

About this property

Castletown Hotel

Hotel with free parking, near Dunnet Bay Beach
Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 individually decorated guestrooms. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. This hotel also features wedding services, tour/ticket assistance, and a reception hall.
Satisfy your appetite for dinner at the hotel's restaurant, Main Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Main Restaurant - This family restaurant serves breakfast and dinner.
Bar Lounge - This bar specializes in local and international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Reviews

Castletown Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 233 out of 441 reviews
Rating 8 - Good. 140 out of 441 reviews
Rating 6 - Okay. 48 out of 441 reviews
Rating 4 - Poor. 13 out of 441 reviews
Rating 2 - Terrible. 7 out of 441 reviews

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
We found the room to be very comfortable and en suite superb the dinning area was great and food top class not to mention the friendly staff so helpful really loved our stay would highly recommend it
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The staff was so friendly and helpful. Great restaurant. Mostly modern rooms/bathrooms. Quiet and relaxing atmosphere. Parking is limited so get there early.
Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew, West St. Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnight stay on our way to the ferry to Orkney
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
The room didn’t live up to our expectation of exceptional. The room lacked character. Walls were bare and only the bare essentials were provided. There were two single beds with a doona that just covered the width of the bed. The curtains barely coveredthe window which allowed twilight in. Just one half bottle of shampoo/body wash and there was no hand wash or soap. Tv aerial had been disconnected. One towel freyed. The two single beds reduced available floor space for luggage. Staff however were excellent and very good buffet hot breakfast provided.
Stayed 1 night in Jun 2025

10/10 Excellent

william

Liked: Property conditions & facilities, room comfort
From checking in to our check out the service was excellent the staff were very friendly and attentive throughout
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly staff on reception. Check in smooth. Booked a table for dinner easily. Room was a good size with a big bed. Tea and coffee facilities. Only downside was there was a bath with a shower over. Would prefer a walk in shower. Dinner was excellent and great value for money. Breakfast was good. Hot food could have been better as it was a bit cold. There was some excellent fresh fruit on offer. Would overall recommend
Stayed 1 night in Jun 2025

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent, staff excellent
Stayed 1 night in Jun 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to the Scrabster ferry to Orkney. We walked to a nearby nature trail and down by the sea. So much history in this area.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanette, St Leonards on sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel was perfect. The room we were in had history too, the McCartney Room. The breakfast was self serve of good quality, the hotel is a little dated, but it’s been around a while.
Stayed 1 night in May 2025

8/10 Good

Darron

Liked: Cleanliness, staff & service

Clean, good value for money

This was a pleasant stay. Evening meal and breakfast was great. Good value for money. Room was small and needed updating. Our room needed a new matress. Staff were excellent. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a small town, with beautiful fresh air and countryside a few minutes walk away. The room was clean and quiet. Breakfast was included in the cost of our stay. Anything you could possibly want for breakfast was provided, from fresh fruit, yoghurt and croissants to eggs, bacon, sausage, haggis and blood pudding and others. We were very happy with our stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cheerful host, a comfortable bed, a lovely room and an excellent breakfast. I would recommend to all
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Stirling close to the old time jail and many dining options - I would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Castletown Hotel, would highly recommend to others! Very clean, staff were lovely, food was amazing! Best stay we had along our NC500 journey.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chi Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent breakfast and fresh food/fruits. Clean and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

E

Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overnight stop for NC500, lovely staff, great food and drinks. Definitely recommended.
Stayed 1 night in Apr 2025

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, staff & service

Castletown hotel

This hotel was amazing the staff couldnt do enough for the guests. Food was brilliant and huge portions. I wouldnt hesitate to return to this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025