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Prince Arthur Waterfront Hotel & Suites

2.0 star property

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Banquet hall
1 bedroom, desk, iron/ironing board, free WiFi
Lake view
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • OLG Casino Thunder Bay
    ‪5 min walk‬
  • Prince Arthur's Landing
    ‪7 min walk‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Lake View

7.6 out of 10
Good
(25 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free WiFi

City Room, 1 Double Bed

7.4 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free WiFi

City Double Room, 2 Double Beds

7.2 out of 10
Good
(49 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, City View

Junior Suite, 1 Double Bed, City View

Junior Suite, 1 Double Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Lobby

Superior Shores Hotel BW Signature Collection By Best Western

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (796)
The price is AU$292
for 1 room
includes taxes & fees
9 July - 10 July
Superior Shores Hotel BW Signature Collection By Best Western

About the area

Thunder Bay

With a stay at Prince Arthur Waterfront Hotel & Suites in Thunder Bay, you'll be within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater. .This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

What's nearby

  • OLG Casino Thunder Bay - 5 min walk - 0.5 km
  • Prince Arthur's Landing - 7 min walk - 0.6 km
  • Port Arthur Stadium - 3 min drive - 2.2 km
  • Thunder Bay Community Auditorium - 3 min drive - 3.0 km
  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 4.8 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪On Deck - ‬1 min walk
  • ‪Roosters Bistro - ‬1 min walk
  • ‪Subway - ‬9 min walk
  • ‪Red Lion Smokehouse - ‬3 min walk

About this property

Prince Arthur Waterfront Hotel & Suites

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 121 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite to eat at Portside Steak & Seafood, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 230 out of 1011 reviews
Rating 8 - Good. 327 out of 1011 reviews
Rating 6 - Okay. 200 out of 1011 reviews
Rating 4 - Poor. 139 out of 1011 reviews
Rating 2 - Terrible. 115 out of 1011 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

kari

Stayed 1 night in Mar 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Melanie

Liked: Staff & service
Disliked: Cleanliness
Rats outside the door
Stayed 1 night in Jan 2025

8/10 Good

Amber

4/10 Poor

Rebecca, Neshkoro

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Fantastc restaurants, coffee, bakery, and indoor marketplace all within a couple blocks. We took the free shuttle to the Scotties tournament. It was perfect! Only downside is that this historic hotel built by Canadian Pacific railway, (once hosted Queen Elizabeth we were told) is in the process of being renovated. Even though we were aware of this ahead of time , the hotel's condition was much worse than we could imagine. The bed and bathroom was clean. But we had to take a bedsheet off and cover the couch before we could sit on it. Staff offered us a different room, but the couch upholstery was extremly worn, the cushion filthy on the arm chair in the offered room. We have never ever stayed somewhere so depressing. Once the rooms are redone, I would maybe give it another chance...
Stayed 5 nights in Feb 2025

4/10 Poor

Telly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

Madison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The moment we saw the building we immediately were thrown off as it looked pretty run down. There were also lots of people smoking and hanging out near the entrance. Lobby was nice, but the elevator, stairs & floors REEKED of smoke & were filthy. There were questionable people hanging out in the halls. The room itself was fairly clean but didn’t smell very good & was very old. As we were getting ready for bed we could hear what sounded like a rat or mouse in the walls, we then noticed the cracks in the concrete & insulation showing through. We let the front desk know and they said we would get a refund through expedia as this is where we paid for it, and we moved to a different hotel that night. Never would I reccomend staying here. Felt extremely uncomfortable and unsafe.
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our bestie at the front desk 💕💕
Stayed 1 night in Jan 2025

10/10 Excellent

Candace

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is pretty basic but its location directly across from the Prince Arthur landing is ideal. The prospector steakhouse and roosters bistro are both just a couple of blocks away. The staff is friendly and there is a security guard in the lobby since this is a downtown area with the typical city vagrants. We have also stayed here in the summer and the Lakeshore view is fantastic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful lake view of lake superior is superb!!
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, property conditions & facilities

Shelter

It started with drunk native people outside and inside. The receptionist was rude. Everything old and smells. Room had no lights. I had use my flashlight to go to bathroom. Whole was there I noticed the shower is dirty. I grabbed my stuff and left without even asking a refund. It’s disgusting. Looks like a shelter.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk staff friendly and professional. Elevator a little slower
Stayed 2 nights in Oct 2024

2/10 Terrible

Quintan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This one's rough
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up having to stay an extra night due to our exam being rescheduled. The hotel staff are extremely kind. They allowed us to stay in our same room. Security staff are always pleasant but very professional. The cleaning staff are always working and checking in to make sure we were ok. We definitely will be returning. The hotel is very close to everything and it was very clean. It always smells fresh for an older property.
Stayed 2 nights in Nov 2024