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Stayed here previously and the room service was delicious, restaurant quality. Unfortunately on this occasion it wasn’t the same, our noodles were served on top of a very watery sauce, not as described and not the nicest tasting. Woken up by cleaners having a gossip for around 20 minutes outside of our room at 8am. The rooms are dated, the sink was stained, we were given ripped bed sheets, but otherwise clean. At least the electric charge point worked well.
Easy to find hotel for a one night stay. The receptionist was moody but check in was fast. The room was clean and comfortable. Food in the restaurant was good and the staff friendly and helpful.
Secure parking
I’ve really enjoyed my stop overs at the two Mercure Hotels on this French Road Trip - consistently impressive in all areas and the staff are so welcoming and kind. In future ‘Mercure’ will always be my first choice when travelling in France. Merci.
Stephen
Stayed 1 night in Oct 2023
4/10 Poor
Verified traveller
Travelled with family
27 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing for a family stay
The reception staff were lovely, and the service was great over all however we booked a family room and the room wasn’t made up on arrival. When we pulled the sofa bed out you could literally feel the springs on touch. When the kids split on it, they had to shift across the bed to avoid the springs.
We stayed regardless and all went well until we had a shower and the shower fell off the wall. Very disappointing considering the Stella reviews.
Use this hotel as another pit-stop on our trip back to the UK. Right next door to the IBIS, but thought we would stay here instead on our last night in France.
Excellent value for money and very good restaurant, which we have used a number of times on other trips – but why have they changed the beer from 1664 to Heineken?
Great location, excellent breakfast, excellent staff, what more could you want?
Third time staying here as overnight stop driving to or from Spain. Hotel is conveniently located for the Motorway, and is easy to find. This hotel never disappoints! Hotel is spacious, bedroom and bathroom both spacious & spotless, staff friendly, and restaurant really very good. Full Marks!
The reception at the hotel was great. We were given a room that had a strong smell cigarette. We complained and got another room that was equally as bad. There were cigarette holes in the carpet!! The stairwell was full of laundry trolleys and other maintenance items. The hotel is in serious need of refurbishment. The staff was great and restaurant food excellent.
Marc
Stayed 1 night in Aug 2022
2/10 Terrible
Tobiah
Business traveller, Travelled with group
23 Aug 2022
Disliked: Staff & service
I have stayed in a fair few hotels in my time but this has to be the worst experience of them all.
I have never met a ruder/useless set of staff. Firstly there was an issue with our booking, they were unable to find both our rooms. We booked a taxi for our friend's wedding the next day and on the day of the wedding, they told us the taxi is not coming. This was told to us when the taxi was already 15mins late! The hotel staff also pushed the taxi card into our hands and said there was nothing they can do to help...not impressed.
There are also flies and bees around the whole hotel.