6/10 Okay
Matthew
Business traveller
12 Aug 2025
Liked: Cleanliness, staff & service
An older hotel in Terrace, this Best Western provides a simple, basic stay that's just fine, but not memorable.
The rooms are not large, but they are functional. The building itself, though, is quite old and therefore little things like a squeaky bathroom fan, loud HVAC blowers, and shower cutoffs that are stubborn and difficult to operate serve as reminders it's not a very new hotel. The hot water temperature tends to often fluctuate for brief moments while using the shower as well.
The restaurant/lounge on site is quite nice, but has a very limited menu and limited hours. It's a missed opportunity. It could be a very vibrant part of the hotel with a bit of effort.
The breakfast is quite good and includes an omelette station, although after several days of the same sausages I would have really appreciated some bacon.
Good Wi-Fi and USB charging in the rooms was a plus.
I was there for 11 days, and so the fact that the hotel did not actually have a guest laundry service, but rather only had coin-operated self-serve machines was a big disappointment.
I am in Terrace several times a year on business, and I generally stay elsewhere, but it was a busy week and this was all that was available. I knew what I was getting when I booked and so I was not overly disappointed, just underwhelmed.
Matthew
Stayed 10 nights in Jul 2025