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Hotel Las Puertas de Tepoztlan

3.5 star property

Photo gallery for Hotel Las Puertas de Tepoztlan

Restaurant
Lobby
Master Suite
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Calle de la Jardinera #14, Barrio La Santisima Trinidad, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪9 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪14 min walk‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Doble Queen)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Doble Queen)

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Tepoztlán

A stay at Hotel Las Puertas de Tepoztlan places you in the heart of Tepoztlán, within a 10-minute walk of Tepoztlán Museum Carlos Pellicer Collection and Cocinar Mexicano. .This spa hotel is 13.6 mi (21.8 km) from Six Flags Hurricane Harbor Oaxtepec and 0.5 mi (0.7 km) from Artisan Market of Tepoztlán.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Ex-Convent of the Nativity - 7 min walk - 0.6 km
  • Artisan Market of Tepoztlán - 9 min walk - 0.8 km
  • Experiencia Tepoztlan Language School - 14 min walk - 1.2 km
  • El Suspiro Tepoztlan - 4 min drive - 1.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Los Colorines - ‬5 min walk
  • ‪La Colorina - ‬3 min walk
  • ‪la punzada del guajiro - ‬3 min walk
  • ‪Tepozteca Pizzería - ‬4 min walk
  • ‪La Terraza Yecapixtla - ‬5 min walk

About this property

Hotel Las Puertas de Tepoztlan

Hotel Las Puertas de Tepoztlan offers 21 accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool, a children's pool, and a hot tub are on site.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 21 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a hot tub. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Tepoztlán? This hotel has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Las Puertas de Tepoztlan has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 to 250 for adults and MXN 250 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • No lift

More

  • 3 floors
  • Beaux Arts architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 250 for adults, and MXN 250 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Las Puertas Tepoztlan
Hotel Las Puertas
Las Puertas Tepoztlan
Las Puertas De Tepoztlan
Hotel Las Puertas de Tepoztlan Hotel
Hotel Las Puertas de Tepoztlan Tepoztlán
Hotel Las Puertas de Tepoztlan Hotel Tepoztlán

Hotel Las Puertas de Tepoztlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 490 reviews
Rating 8 - Good. 122 out of 490 reviews
Rating 6 - Okay. 91 out of 490 reviews
Rating 4 - Poor. 31 out of 490 reviews
Rating 2 - Terrible. 31 out of 490 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alondra

Travelled with family
The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water.
Stayed 2 nights in Jan 2026

10/10 Excellent

Frank

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy
Stayed 1 night in Jan 2026

8/10 Good

Armando

Stayed 1 night in Dec 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent but the showers were not working and there was no hot water
Stayed 2 nights in Nov 2025

4/10 Poor

Diana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El reglamento del hotel indica que es un hotel de descanso y prohíbe el ruido por la noche sin embargo prenden un motor muy ruidoso que después de un par de solicitudes lograron apagar. No sirve para descansar. Las paredes son extremadamente delgadas y se escucha todo, los muebles y decoración están muy descuidadas, las toallas de baño manchadas y rotas. Todo muy sucio, no pusieron jabón de manos hasta el segundo día, no hay cortinas aislantes de luz y toda la noche se prende una luz por sensor que no deja dormir. Dentro de promedio de costos no es tan barato para lo descuidado que está, no lo recomiendo, no volvería.
Stayed 2 nights in Oct 2025

6/10 Okay

Manuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel entero está en total deterioro, las habitaciones tienen humedades y falta de mantenimiento.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruno

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2025

8/10 Good

MARCO ANTONIO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
En general bastante bien, muy bien ubicado, condiciones limpias, bastante amplias habitaciones y espacios en general. Alberca limpia. El servicio podría mejorar son muy pocas personas. Terrible el wifi en los dispositivos móviles y en las televisiones de los cuartos. Comida del restaurant bastante promedio, en lugar de pagar el desayuno “incluido” conviene más salir a los restaurantes que quedan muy cerca.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Darren

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.
Stayed 3 nights in May 2025

6/10 Okay

Alejandro, Chula Vista

Travelled with family
Nice lawn.
Stayed 2 nights in May 2025

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Location. Near everything, but not on main Street were is very noisy. Down side no AC.
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants, bars, coffee shops, artisanal stores.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
It is a beautiful hotel, but the room was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

2/10 Terrible

KATHERINE

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
El hotel está sin mantenimiento, todo en general se ve muy deteriorado. En las habitaciones se oye todo el ruido del edificio, se escucha cualquier ruido que hagan en cualquier habitación del hotel. En la recepción nos atendió un joven que todo el tiempo estaba molesto, no quisieron ayudarnos en nada nunca, pedimos una almohada diferente porque las que estaban en la cama eran muy blandas y me causaban tortícolis y simplemente dijeron que no tenían almohadas extra, que sabian que eran muy blandas pero no que no había nada que hacer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel

Stayed 2 nights in Oct 2024

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El clóset no estaba funcionando y la pantalla tampoco
Stayed 1 night in Jul 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Main Street. Easy to find.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norma, reseda

Stayed 2 nights in Jul 2024