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Pala Casino Spa And Resort

4.0 star property

Photo gallery for Pala Casino Spa And Resort

Front of property – evening/night
Terrace/patio
Grand Suite, 1 King Bed
Breakfast meal
Luxury Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pool

Explore the area

View map
11154 Highway 76, Pala, CA, 92059
  • Place, Pala Casino Spa Resort
    ‪2 min walk‬
  • Place, Pala Mesa Resort
    ‪10 min drive‬
  • Place, Pechanga Resort & Casino
    ‪12 min drive‬
  • Airport, Carlsbad, CA (CLD-McClellan-Palomar)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(265 reviews)
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(138 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Pool View

9.2 out of 10
Wonderful
(17 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

TV, pay films

Deluxe Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(42 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 96 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Pala

When you stay at Pala Casino Spa And Resort in Pala, you'll be in the mountains, within a 15-minute drive of Pechanga Resort & Casino and Harrah's Resort Southern California. .This casino hotel is 11.6 mi (18.7 km) from Old Town Temecula Community Theater and 0.1 mi (0.2 km) from Pala Casino Spa Resort.

What's nearby

  • Pala Casino Spa Resort - 2 min walk - 0.2 km
  • Pala Mesa Resort - 10 min drive - 11.9 km
  • Pechanga Resort & Casino - 12 min drive - 15.2 km
  • Fallbrook Winery - 18 min drive - 15.7 km
  • Grand Tradition Estate and Gardens - 24 min drive - 24.9 km

Getting around

  • San Diego Intl. Airport (SAN) - 68 min drive

Restaurants

  • ‪Nessy Burgers - ‬8 min drive
  • ‪Rainbow Oaks Restaurant - ‬14 min drive
  • ‪Red Parrot Bar - ‬11 min drive
  • ‪Bar Meets Grill - ‬8 min walk
  • ‪Pauma Bay Cafe - ‬11 min drive

About this property

Pala Casino Spa And Resort

Tuscan-style hotel with a casino and a seasonal outdoor pool
Pala Casino Spa And Resort offers 507 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 21 years old are not allowed in the swimming pool or hot tub.

Make yourself at home in one of the 507 air-conditioned guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Private bathrooms have deep soaking bathtubs. Conveniences include desks and separate sitting areas, and you can also request cribs/infant beds (complimentary).
Try your luck at the casino and enjoy other recreational amenities, which include a seasonal outdoor pool. Additional features at this Tuscan-style hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Pala Casino Spa And Resort. Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A poolside bar

Things to do

  • Casino
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Tuscan architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests younger than 21 are not permitted in the hotel pool.

Renovations and closures

The following facilities or services will be unavailable from March 20 2024 to December 31 2026 (dates subject to change):
  • Fitness facilities
  • Spa
The following facilities will be closed during the winter:
  • Bar/Lounge
  • Swimming pool
The property will be renovating from May 15 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
  • Hot tub
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Self parking
  • Valet parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April 04 to October 27
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or hot tub

Property is also known as

Pala Casino Spa Resort
Pala Casino Spa
Pala Casino Spa And Pala
Pala Casino Spa And Resort Pala
Pala Casino Spa And Resort Hotel
Pala Casino Spa And Resort Hotel Pala

Pala Casino Spa And Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2538 out of 3918 reviews
Rating 8 - Good. 694 out of 3918 reviews
Rating 6 - Okay. 327 out of 3918 reviews
Rating 4 - Poor. 170 out of 3918 reviews
Rating 2 - Terrible. 189 out of 3918 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was quick, I felt safe within the casino and enjoyed the music.
Stayed 1 night in Jun 2025

10/10 Excellent

Alondra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had lost my engagement ring and they were able to find it for me. For every grateful for their service
Stayed 1 night in Jun 2025

8/10 Good

jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is kids could stay but could not get in the pools.
Stayed 3 nights in Jun 2025

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lucy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had confirmed reservations. Reason for the stay was to attend a wedding 20 mins away. On our way to the wedding, I stopped by the hotel (Pala) to see if there was a chance to pre-check, this was at 2:00 pm but was told that check in was at 4:00, rooms weren’t ready and I could not check in early. Since I had my luggage with me, I decided to leave it with guest services until I returned from the wedding thinking I would not run into any issues at check in. Sadly, when I returned at 9:30 pm (before the 10:00 registration deadline), the front desk clerk named Mia took my id and when to get her manager, Oliver. By far the worst customer service from these two I have ever experienced. Oliver let’s me know that the hotel is overbooked by 17 rooms and my (confirmed) reservation was moved to a nearby “sister” hotel. I let them know that I would not be able to move and they would need find another solution since I would not be moving to the other hotel. Oliver then disappeared. Meanwhile other guests showed up after I did…. They were told same story difference was they were offered a room in the hotel within minutes. Meanwhile, 50 minutes later, Oliver only came out twice to address me and our other party (who had a 1 y/o) and then Mia offered her unsolicited advice “had you taken the rooms we offered you wouldn’t have been here so long”. Ummm, no one asked you Mia. At the end, a room was “found” for me and our other party without an apology for having us wait as long as we did.
Stayed 1 night in Jun 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water pressure is excellent.
Stayed 2 nights in Jun 2025

6/10 Okay

Elba

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We reserved Mountain View. They gave us parking structure view. I asked the receptionist about it she said that’s what the area was called because the surrounding was mountains. 🤔😂that’s the only complaint.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jun 2025

2/10 Terrible

Kallie

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Terhea, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Renovations to gym and spa significantly impacted our stay since that is what we came to Pala to enjoy. Mountain view room was actually a view of the parking garage- very disappointing I would have liked the receptionist to have informed us of all of this upon checkin. To have discovered each as we attempted each activity was one letdown after another. It was our first visit to Pala and with so many other casinos in the area, im not sure if we will be back
Stayed 1 night in Jun 2025

2/10 Terrible

Suzanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service ever
Stayed 1 night in Jun 2025

10/10 Excellent

Mario, McCalla

Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to relax, the adult onky pool policy is also nice.
Stayed 2 nights in Jun 2025

8/10 Good

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed here both times the gym is always closed. The pool has strict rules.. Well the hotel has strict rules but other than that I love the room..
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean casino with awesome pool area, the staff friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The Pala Hotel was very clean & nice, I want to go back! Very spacious room & bathroom. Highly recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Luisito Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stay was great, although the lighting can improve but I wasn't allowed to leave my towel on the cabana area while I was going to get in the jacuzzi (no people at all on a Thursday) the young hispanic female with long black hair was rude when she mentioned that to me.
Stayed 1 night in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff, the room sizes and cleanliness, the restaurants and the cafe place. The only think I didn't like was that the pool closed at 7pm.
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alma from the front desk is super nice and helpful
Stayed 1 night in Jun 2025