4/10 Poor
Myra B., Dawson,AL
28 Oct 2025
We arrived around 5:30 in the evening. We couldn't get the heat to come on, so it being after hours we didn't call anyone. We thought it was probably something that needed resetting or something simple. We decided to wait until morning. (There were no extra covers of any kind in the cabin and the temp was 37 outside.) We called in the morning and maintenance came and worked on it for about an hour and decided he had to call HVAC service. The call to the owner directed us to another number. I call the owner later to see if he was aware of the problem and he was very hateful and arrogant. He said he was trying to work and he knew the heat was out and yes, someone was coming to fix it. He talked to me like I was three years old and I told him he had a bad attitude and I didn't have to listen to it and hung up. He told my husband later that it wasn't nice of me to hang up on him!A whole day of our vacation was wasted and were not offered any kind of discount. We stayed four days with one kitchen towel, 1 dish cloth. Not enough seating in the living area, one couch, no chairs other than dining chairs, no end tables, no rugs on floor even in kitchen and bathroom. This cabin is generic at best. The BBQ grill grate had to be propped up with a ball of foil because it was broken on one side. I don't know what responsible owner wouldn't have checked to see that things were working properly before guests arrived. We love Tellico Plains, but won't be back to this cabin.
Myra B.
Stayed 4 nights in Oct 2025
