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Hotel Hacienda Santana

Property class: 3

Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Bar (on property)
Exterior
Premier Room
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, Colosio Hill
    ‪4 min drive‬
  • Place, Tecate Cultural Center
    ‪10 min drive‬
  • Place, Miguel Hidalgo Park
    ‪10 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪34 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Room

Romantic Room

Romantic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Premium Room

  • Vineyard view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Estancia Inn
Tecate
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 470 reviews
The price is AU$120
includes taxes & fees
30 Apr - 1 May
Estancia Inn

About the area

Tecate

When you stay at Hotel Hacienda Santana in Tecate, you'll be in the historical district and within a short 5-minute drive from Tecate Border. .This family-friendly hotel is 27.6 mi (44.5 km) from San Ysidro Border Crossing and 23.2 mi (37.4 km) from U.S. Consulate General Tijuana.

What's nearby

  • Colosio Hill - 4 min drive - 4.9 km
  • Tecate Cultural Center - 10 min drive - 3.8 km
  • Miguel Hidalgo Park - 10 min drive - 4.2 km
  • Nuestra Senora de Guadalupe Church - 11 min drive - 4.9 km
  • La Madre Monument - 12 min drive - 6.0 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 46 min drive

Restaurants

  • ‪La Pasadita - ‬12 min walk
  • ‪Subway - ‬3 min drive
  • ‪Tacos El Amigo - ‬4 min drive
  • ‪Mariscos El Shaka - ‬3 min drive
  • ‪La Ruta - ‬7 min walk

About this property

Hotel Hacienda Santana

Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Bajo Tierra or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Guests under 15 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 960 reviews
Rating 8 - Good. 169 out of 960 reviews
Rating 6 - Okay. 35 out of 960 reviews
Rating 4 - Poor. 10 out of 960 reviews
Rating 2 - Terrible. 24 out of 960 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great attention, beautiful, clean and excellent breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

Stayed 1 night in Jan 2026

10/10 Excellent

Berthalicia

Stayed 1 night in Jan 2026

10/10 Excellent

David, Potrero

Stayed 1 night in Dec 2025

10/10 Excellent

Mercy

Liked: Cleanliness, amenities, property conditions & facilities
It was great, good view, room clean, bed comfortable, good odor, free breakfast, green areas, good parking spot, not noisy, close to the main roads & I like they accept pets also. I will comeback.
My view
Stayed 2 nights in Jan 2026

6/10 Okay

MARIA

Travelled with partner
Liked: Cleanliness
Hotel was nice, rooms are confusing and breakfast was good. The only complaint I have is there was no hot water in my room . I contacted front desk and he tried to fix the issue but and the end I was given another room to use the shower. Unfortunately that shower was not so great. The pressure of the water was so slow and the shower knobs were different so you could not control the temperature that you wanted . I would adjust it to the perfect temperature and all the sudden very hot water would come out. At first I thought it was only me. My husband also confirmed that it happen to him too. I did mention to the person at check out . Would have been nice to get a refund of some sort for the inconvenience.
Stayed 1 night in Jan 2026

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent, great breakfasts options.
Stayed 1 night in Jan 2026

10/10 Excellent

adriana

Stayed 3 nights in Dec 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean room, missed the water bottles which have been replaced by a water fountain in the first floor …. Staff courteous and prompt to answer questions or concerns The bar …. finally finished! The bartender very knowledgeable of Peruvian music and history, a very pleasant surprise Overall a great stay
Stayed 2 nights in Jan 2026

6/10 Okay

Roberto

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean , quiet,
Stayed 1 night in Jan 2026

10/10 Excellent

Selena

Stayed 2 nights in Jan 2026

10/10 Excellent

Sherrilyn

Stayed 1 night in Jan 2026

4/10 Poor

Constantino

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The customer is very Bad—the Front Desk, and also the ladies at the Breakfast counter. No one smiles at this Hotel. The staff is bad. The room are nice
Stayed 1 night in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

8/10 Good

Baudelia

Liked: Cleanliness, property conditions & facilities
Hotel was clean and quiet. Breakfast was nothing special but what was very disappointing was that there was no hot water, otherwise I would have given it 5 ⭐️s.
Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Little more food and a bigger space to breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities
One of the best hotels we’ve ever stayed at, definitely worth it. Hacienda Santana will be our hotel to stay at every time we visit Tecate.
Stayed 2 nights in Dec 2025

10/10 Excellent

María

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Berthalicia

Travelled with family
Everything excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025