I booked a king suite, which was the main reason I chose this hotel, but upon arrival I was given a standard queen room. The front desk’s response was basically “take it or leave it,” with no apology or effort to fix the issue. This feels like a double standard! guests are charged in full if they can’t make it, but the hotel takes no responsibility when they don’t honor reservations.
The room itself was very basic and disappointing: no tea/coffee maker, no hair dryer, and it felt old and not very clean. Breakfast was extremely limited! just eggs and sausage. I honestly don’t trust the high ratings for this place. Overall, not worth the price, with rude reception and poor service. Indoor Parking was good and easy.