4/10 Poor
Emma
Travelled with family
29 Dec 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
There was an error (made by Hotels.com according to the hotel) regarding the booking; we booked a family room but there were none available. However, the hotel put camp beds in a large double room for us.
The room was a bit run down with damage over the shower and marks on the walls/ceiling (dried food?)
There was no shampoo or conditioner in the room but plenty of towels.
We used the pool twice but on the second day, after our swim, we discovered all the showers were out of use so had to take two young children back to our room to shower.
Food was nice-breakfast had many options.
There was a leak in our bathroom on the second day. This was cleaned up quickly but no apology.
Overall, hotel was quite tired and we were not overly impressed.
Difficult to raise concern regarding booking with Hotels.com regarding the issue with the family room (as stated hotel claimed this was an error with the third party we booked through).
Emma
Stayed 2 nights in Dec 2025


























