Hotel Chams

4.0 star property

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, free cots/infant beds

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, free cots/infant beds

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Tetouan

With a stay at Hotel Chams in Tetouan, you'll be within a 5-minute drive of Saniat Rmel and Saidi Mosque. .This spa hotel is 2 mi (3.2 km) from Grande Mosquée and 2 mi (3.2 km) from Musée Marocain.

What's nearby

  • Saniat Rmel - 3 min drive - 2.2 km
  • Tétouan Kasbah - 8 min drive - 4.3 km
  • Mohammed V Avenue - 8 min drive - 4.7 km
  • Hassan II Mosque - 10 min drive - 5.4 km
  • Medina of Tétouan - 10 min drive - 4.3 km

Getting around

  • Tangier (TNG-Ibn Batouta) - 70 min drive

Restaurants

  • ‪restaurant la hipica مطعم لا هيبيكا - ‬2 min drive
  • ‪Venezia Ice - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Restaurant Station Al Matar - ‬6 min walk
  • ‪Fast Food Chatt - ‬3 min drive

About this property

Hotel Chams

Hotel in Tetouan with a full-service spa and free breakfast
Hotel Chams offers 75 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Tetouan hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary weekday newspapers.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Hotel Chams has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free weekday newspapers
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 500 per person
  • Rollaway bed fee: MAD 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 6 PM

Property is also known as

Hotel Chams Tetouan
Hotel Chams
Chams Tetouan
Hotel Chams Hotel
Hotel Chams Tetouan
Hotel Chams Hotel Tetouan

Hotel Chams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

emmet

Liked: Staff & service
Very helpful and friendly man at reception. Fast check in and check out. Hotel is very convenient for small airport nearby. Relaxed place, breakfast ok if very repetitive. Wifi good, shower good, nice balcony area, comfortable bed. Swimming pool seems to be more decorative than useable, i might not be correct here. Room a bit jaded and tired, light switches and furniture needs some attention.
Stayed 3 nights in Sep 2024

6/10 Okay

Josee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First, the staff was amazing and very very friendly. If you needed help, they were extremely quick in responding. That was the best part of the stay. The bfast was ok tasting. As for the rest, the hotel and especially the rooms needs an upgrade. There wasn’t one piece of furniture in the room that wasn’t visibly distressed.
Stayed 2 nights in Jun 2022

10/10 Excellent

Abdellatif Guelzim et Hakima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best in Tetouan. The ammenities and services are second to none and the staff is just amazing. I highly recommend Mr. Jamal at the front desk. He is very polite, professional, and very knowledgeable. He definitely knows the true meaning of customer service and he goes above and beyond to make sure his clients are satisfied. Great job guys, keep up the great work!
Stayed 3 nights in Oct 2021

8/10 Good

susan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

4/10 Poor

christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Le tarif est élevé pour un hotel de cette qualité. Petite chambre, la propreté laisse à désirer. Aucune insonorisation.
Stayed 1 night in Aug 2024

8/10 Good

Lamzaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Morgane

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

!!

Hôtel bien situé avec des restaurants autour.. petit déj varié, personnel serviable.. seule bémol l'hygiène de la chambre poil cheveux odeur de WC a notre arrivée.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, propreté et personnel au petit soin J’hésiterais pas a y revenir une prochaine fois
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très correct et conforme à la description. Rien à signaler de particulier concernant cet hôtel
Stayed 4 nights in Nov 2018

4/10 Poor

Isabelle, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bof

Stayed 2 nights in Jun 2018

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Leila

Disliked: Property conditions & facilities, room comfort

6/10 Okay

matiti, RomaItalia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

hotel comodo pero mal administrado.

Todo complicado en el hotel: falta de profesionalismo y de personal capacitado. recepcion : no tienen tu reserva expedia y te la piden constantemente, como si no le hubieran apuntado El personal no entiende bien ni espanol, ni francés ni inglés. Poe ejemplo, pedimos 3 cervezas en room service y nos trajeron...2 toallas para el cuarto de banho. la ley seca, no es problema : lo sabemos, forma parte de la cultura local y es normal. pero que el personal no entienda los idiomas no lo es. Llamada Wake Up . se equivocaron ambos dias de una hora. Personal mal o no capacitado, nada eficaz, lento, que no parece profesional. Olores horrorosos a pescadoque parecen venir de una fàbrica de conservas de sardina, o secadora de pescado, o incineraciòn de deshechos de las mismas. Muy desagradable. Prestaciones MUY MEDIOCRES para el precio, nada barato. No recomendarìa ese hotel. gracias por tomar nota.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Hotel propre et accueillant !

De passage à tetouan, bon hôtel dans l'ensemble. Quelques points à améliorer: Éclairage un peut léger . Salle de bain sombre et peut pratique.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bastante bien. Relativamente nuevo, habitaciones no muy grandes pero correctas. Este y el de al lado son los mejores de Tetuan.