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Hilton Tangier Al Houara Resort & Spa

5.0 star property

Photo gallery for Hilton Tangier Al Houara Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Balcony view
View from room
Lobby
3 restaurants, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah, 90000
  • Place, Houara Golf Club
    ‪13 min walk‬
  • Place, Tangier Ferry Terminal
    ‪37 min drive‬
  • Place, Port of Tangier
    ‪38 min drive‬
  • Airport, Tangier (TNG-Ibn Batouta)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Family Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Flat-screen TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, coffee/tea maker

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for 1 bedroom Apartment

Down duvets, Select Comfort beds, minibar, in-room safe

1 bedroom Apartment

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 bedroom, with view

Down duvets, Select Comfort beds, minibar, in-room safe

Apartment, 2 bedroom, with view

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Flat-screen TV

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

View from room

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 200 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

View from room

Family Room, 1 King Bed

  • 90 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Seasonal outdoor pool
Hilton Tangier City Center
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 489 reviews
The price is AU$224
includes taxes & fees
15 Jan - 16 Jan 2026
Hilton Tangier City Center

About the area

Hjar Ennhal

When you stay at Hilton Tangier Al Houara Resort & Spa in Hjar Ennhal, you'll be on the waterfront and 12 minutes by foot from Houara Golf Club. .This beach resort is 16.1 mi (25.9 km) from Port of Tangier and 7.5 mi (12 km) from Tangier Free Zone.
View more Resorts in Hjar EnnhalOpens in a new window

What's nearby

  • Houara Golf Club - 13 min walk - 1.1 km
  • Tanger City Center - 36 min drive - 37.2 km
  • Cap Spartel - 37 min drive - 28.9 km
  • Tangier Ferry Terminal - 37 min drive - 27.1 km
  • Port of Tangier - 38 min drive - 26.7 km

Getting around

  • Asilah Station - 30 min drive
  • Tangier (TNG-Ibn Batouta) - 20 min drive

Restaurants

  • ‪Aero Cafe - ‬20 min drive
  • ‪Rose Bar - ‬9 min walk
  • ‪La Piscine - ‬21 min drive
  • ‪Shell - ‬20 min drive
  • ‪Sinbad - ‬15 min drive

About this property

Hilton Tangier Al Houara Resort & Spa

Luxury resort on the beach, with outdoor pool
Hilton Tangier Al Houara Resort & Spa offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Select Comfort beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and minibars. Your Select Comfort bed comes with down comforters. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and 49-inch flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Argan, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Argan - This buffet restaurant specializes in international cuisine.
Olivier - This fine-dining restaurant specializes in Mediterranean cuisine. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MAD 250 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Argan
  • Olivier

Things to do

  • 18-hole golf course
  • 2 outdoor padel courts
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Outdoor pool
  • Pro golf lessons
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift (130 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 5 2025 to May 1 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 250 per person
  • Airport shuttle fee: MAD 350 per vehicle (one-way, maximum occupancy 10)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Tangier Al Houara Resort
Hilton Houara Resort
Hilton Tangier Al Houara
Hilton Houara
Hilton Tangier Al Houara & Spa
Hilton Tangier Al Houara Resort Spa
Hilton Tangier Al Houara Resort & Spa Resort
Hilton Tangier Al Houara Resort & Spa Hjar Ennhal
Hilton Tangier Al Houara Resort & Spa Resort Hjar Ennhal

Hilton Tangier Al Houara Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 352 reviews
Rating 8 - Good. 61 out of 352 reviews
Rating 6 - Okay. 31 out of 352 reviews
Rating 4 - Poor. 14 out of 352 reviews
Rating 2 - Terrible. 23 out of 352 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

qouraimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel chaleureux
Stayed 3 nights in Sep 2025

10/10 Excellent

Meryem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful. Definitely worth a visit. Like a lot of similar resorts in Morocco, I think the food is overpriced for what you get. But this is common here. Unfortunately, after visiting many places in this beautiful country, the level of littering on public beaches (including those on either side of this resort) is heartbreaking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nibal

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff
Stayed 7 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel

Location - Out the way. Hotel runs shuttle bus to the city at specific time, pick up and return once a day. Pre booking is required. Taxi fare can be expensive from hotel to city centre. Hotel - The hotel grounds are beautiful. Relaxing and calm atmosphere. Great swimming pools and not to deep. Kids had great fun. The beach is a few steps away which is convenient, alot of plastic washed on to the sand which was a shame other than that i really enjoyed my walks along beach. Half Board - breakfast and dinner - a good selection of cuisines. Lunch which was not included in HB. We instead bought from their poolside restaurant "Toucan". Expect to pay more than UK prices. Magarita pizza was good however chicken and pesto was bland with rip off price. Also their idea of a Taco is a Wrap! Avoid this as its over priced equivalent to £15.00 and tasted bland!. I wouldnt mind paying the price considering we had no access to any other restaurant however the flavours need to match the extotionate prices!. Staff- The recep staff are ok but feel they can be better. Spoke little English, explaining things was quite difficult. One paticular staff sits at the desk area was very rude and was insensitive when asked about medical attention. All other staff were extremely friendly,polite and hard working. The hotel should be lucky to have them. Shout out to outlet manager, EL Moataz EL Haddalahi for ensuring we were comfortable and cheked in to see if were having a good day.
Stayed 4 nights in Aug 2025

4/10 Poor

R

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Moayad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel - Long check in process

We arrived at 2:30 PM to check in, but it took a while for our room to be ready. From 2:30 to 4:00 PM, we were checking with the reception, and they informed us the room was not yet available. At 4:00 PM, a kind member of the reception team noticed us resting in the lobby and asked if anyone had assisted us. We explained that we had completed the check-in process and were waiting for our room. She returned to apologize that the check-in would take a bit longer, as the rooms were still not ready. The team kindly offered us welcome drinks, which was a thoughtful gesture. At 4:40 PM, we finally received our room. After that, our stay was a great experience. We did notice some ants in the room, but it did not affect our stay. A special thank you to Hasna in the main restaurant for her positive energy and excellent cooperation—it truly made our experience even better. Overall, a pleasant stay with attentive staff who made us feel welcome.
Stayed 3 nights in Aug 2025

8/10 Good

mohamed

Stayed 4 nights in Aug 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

ANDREW

Stayed 3 nights in Aug 2025

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel. Beach and swimming pool on site. Area around hotel not very developed. There is a shuttle bus that can take you to town. We hired a private taxi to take us on a private tour around Tangier. Staff are friendly and helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere is amazing
Stayed 4 nights in Jul 2025

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to enjoy the quietness and everyone is friendly
Stayed 2 nights in Jul 2025

4/10 Poor

Farisha

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were so excited for this stop on our Moroccan trip. However this hotel turned out to be a a very big disappointment. We were only able to get one of our two rooms ready a few minutes before check in. We were told that the other room would be ready shortly but we never got the keys. We had to make our way to the reception desk to get the keys. We decided to have a late lunch at the poolside restaurant. The service was lackluster to say the least. The food was even worse. My kids ordered chicken nuggets and they smelled very off. The prices were outrageous. Water cost 5 times the amount outside of the resort. When we finally got our room it was a king accessible. Avoid this room at all cost. The bathroom is an accident waiting to happen. The entire shower area was open to the bathroom. No separation whatsoever. We asked the front desk about this since the entire bathroom got wet from a shower. They said that’s the way the room is designed. It’s a terrible design. The bathroom became a slippery hazard for my kids. My brother who was a few doors down asked the front desk to send a shower curtain which they promised to do. Needless to say we never received it. I even asked the reception to which they replied that it was too late and they didn’t want to disturb us. Food at the buffet for both dinner and breakfast was also disappointing. Not for lack of variety but lack of flavor. The only saving grace for this hotel is the beautifully kept grounds.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dhana

Travelled with family
Really attentive service, particularly by Front of house (Excellente and Maryam) and very good family facilities all round, including wonderful apartment and pool and shuttle transport into the city.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Edizkan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property with excellent ammenities for the whole family. Very friendly and helpful staff, big private beach, pools, spas, restaurants.... name it, they have it. The only negative thing about this property is the clientele it attracts. Its mostly rich but low class people, with a healthy dose of Karens complaining about everything and bothering the staff. Nothing the hotel can do anything about it.
Stayed 7 nights in Jul 2025

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, variety of drinks served was poor. Food too expensive for poor quality.
Stayed 2 nights in Jul 2025

6/10 Okay

Horia

Travelled with family
Liked: Cleanliness
The service wasn’t up to standard for a five star hotel. The dinner was awful no variety for main main. The chicken served on both nights was dry and the rice overcooked and had no flavour. There was no meat and prunes tagine as it was expected to be served.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nabila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I have ever had!! I cannot even think of any positive thing to say about this place!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is close to Tanger . About 20km . It makes it a perfect getaway for the weekend to enjoy the beautiful Atlantic Ocean beach and the hotel’s beautiful gardens and pools. The buffet breakfast was sumptuous and food fresh. The staff go out of their way to make you feel special . I highly recommend this place. They fo offer a day pass too. Check it all out on their website and social media ❤️😎
Pool and gardens
Low tide beach walk
Sunset
Arches make beautiful photos
Stayed 1 night in Jul 2025

10/10 Excellent

Samer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff,شكرا لكم على حسن الضيافة
Stayed 5 nights in Jul 2025

6/10 Okay

jamal

Travelled with family
Disliked: Amenities
Pros Food good Many great staff (others need more training) Lovely pools Cons Far from town and isolated location Limited activities on site Dated decour in need of updating
Stayed 5 nights in Jul 2025

6/10 Okay

Mohammad Shakil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hilton Al Houara is a visually stunning hotel with beautiful landscaping and architecture, but unfortunately, the service and hospitality fall short of a true 5-star experience. We arrived at 7 AM after a long journey, yet despite booking half-board, we weren’t allowed to have breakfast and had to wait until 4 PM for check-in — a poor welcome that lacked flexibility and care. Throughout our stay, we felt restricted rather than relaxed. The pool was often dirty, breakfast was limited and repetitive, and while dinner was enjoyable, the service felt inconsistent. Some guests were clearly prioritised over others, with staff showing favouritism. The hostess at the Argan restaurant, in particular, was dismissive and unwelcoming. The hotel’s remote location — nearly an hour from Tangier’s city centre — made getting around inconvenient. Basic amenities like water were also stingy, with only two small bottles provided per day. What felt most disheartening was the treatment on our last day. It genuinely felt like the staff stopped caring simply because we were checking out. For a resort that markets itself as luxury, the lack of consistent hospitality and warmth left us disappointed. A beautiful property with potential, but currently not living up to the 5-star standard.
Stayed 6 nights in Jun 2025

2/10 Terrible

Khalid

Stayed 1 night in Jun 2025