A fantastic, family-friendly resort with standout service and food
We had a great stay. The staff were incredibly kind and thoughtful across reception, restaurants, and the spa — truly exceptional service. The food and drinks, especially the cocktails, were outstanding, and the all-inclusive package is absolutely worth it. Our kids loved the variety of activities, and the pools and beach are excellent. The swim-up rooms are especially impressive thanks to the large, varied pools.
A few things to note: the area around the hotel doesn’t offer much, so it’s best for families or those planning to stay mostly on-site or use as a home-base to go on excursions. The buildings and reception area feel a bit grey, corporate and dated, and the two main restaurants lack any sort of view. The à la carte options are really outstanding but often involve long waits. The kids club was good overall, though staff engagement varied.
Still, a wonderful resort with great service, food, and facilities — we’d definitely recommend.