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Pullman Taiyuan

4.5 star property

Photo gallery for Pullman Taiyuan

Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No 7 Jin An East Street, Xinghualing District, Taiyuan, Shanxi, 30009
  • Place, Fen River Source
    ‪12 min walk‬
  • Place, Shanxi Museum
    ‪7 min drive‬
  • Place, Shanxi University
    ‪10 min drive‬
  • Airport, Taiyuan (TYN-Wusu)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Executive, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Club lounge access (Executive, High Floor)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, Club lounge access

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Club lounge access (Executive, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Club lounge access (Executive, High Floor)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Hilton Garden Inn Taiyuan Binhe
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
5.0 out of 5, Exceptional, 2 reviews
The price is AU$89
includes taxes & fees
2 Feb - 3 Feb
Hilton Garden Inn Taiyuan Binhe

About the area

Taiyuan

With a stay at Pullman Taiyuan in Taiyuan (Xinghualing District), you'll be within a 5-minute drive of Fen River Source and Chongshan Monastery. .This luxury hotel is 3.3 mi (5.3 km) from Wuyi Square and 3.6 mi (5.8 km) from Muslim Temple.

What's nearby

  • Fen River Source - 12 min walk - 1.1 km
  • Yingze Park - 6 min drive - 5.9 km
  • Shanxi Museum - 7 min drive - 7.6 km
  • Shanxi University - 10 min drive - 11.7 km
  • Chang Family Compound - 46 min drive - 53.5 km

Getting around

  • Taiyuan Railway Station - 9 min drive
  • Da'nanmen Metro Station - 13 min drive
  • Taiyuan (TYN-Wusu) - 22 min drive

Restaurants

  • ‪郝刚刚羊杂割 - ‬5 min drive
  • ‪认一力 - ‬5 min drive
  • ‪Qing He Yuan - ‬5 min drive
  • ‪KFC 肯德基 - ‬3 min drive
  • ‪McDonald's (麦当劳) - ‬5 min drive

About this property

Pullman Taiyuan

Luxury hotel with 3 restaurants connected to a shopping center in Taiyuan
Pullman Taiyuan offers 279 accommodations with minibars and video-game consoles. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 279 guestrooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and spring water baths.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Up@2nd, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Pullman Taiyuan has 3 restaurants serving breakfast, lunch, and dinner.
Up@2nd - This buffet restaurant specializes in international cuisine. Open daily.
Yan Chinese Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
V Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 108 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Up@2nd
  • V Lounge
  • Yan Chinese Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels
  • IPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pullman Taiyuan Hotel
Pullman Taiyuan
Pullman Taiyuan China - Shanxi
Pullman Taiyuan Hotel
Pullman Taiyuan Taiyuan
Pullman Taiyuan Hotel Taiyuan

Pullman Taiyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 68 reviews
Rating 8 - Good. 23 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the Northern area of the town. Totally worth it!
Stayed 4 nights in May 2024

10/10 Excellent

QINGHUI

Liked: Cleanliness, staff & service, property conditions & facilities
VERY HELPFUL STAFF
Stayed 1 night in May 2023

10/10 Excellent

Arun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day stay in Taiyuan

The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants. The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles. I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes. Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent. It was the Mid Autumn festival and Tracy sent extra moon cakes to my room. Mike was also helpful, along with the other front desk staff.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff were friendly and helpful, also loved Accor's signature perfume throughout the property.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! The hotel is outstanding! Staff were helpful at all times even into the late evening. Food was always top class and the size of the room was very big. I had a delightful time!
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staffs, room is clean, meet my expectation for a five stars hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

a hotel never come back

room is very very hot despite we already turn off the air conditioning. Breakfast is terrible
Stayed 2 nights in Dec 2018

8/10 Good

HSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Wifi was funny,and the breakfast was a bit sparse.The staff were very helpful though.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The air conditioning is terrible. It was kept at 28 C at all time. Too hot when sleeping. Bell service is poor.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. They only have the heater working, so it’s very hot and can’t sleep.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was ok, no help with luggage and staff not welcoming. I only stay here because it is clean and the price is decent. They say the hotel is non-smoking, but cigarette smell came into our room everyday and caused us to keep coughing. When complained to the night duty manager, he said “yes, it’s non-smoking, but Chinese people don’t pay attention” He simply implied that he would not go and check who was smoking....this is so unacceptable. They really need better hospitality training!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit confusing to find, as it’s in a residential community. But this hotel is very clean and quiet. The lobby and rooms are nice and modern. The executive lounge was very nice. Staff are friendly. Quiet gem in a noisy city
Stayed 2 nights in Jun 2018

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay there,will visit it again next time .

Great services,very friendly staffs,new hotel,next to shopping mall,
Stayed 1 night in Sep 2017

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better places in Taiyuan

The rooms are nice. The place is clean and up to date. I was dissatisfied with the drinks and food. The hotel bars are all closed by midnight and no spirits in the mini bar. Breakfast needs work - there was no one else waiting for an omelette and I still waited 20 minutes.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Keila Vasti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good cost benefit

Very nice and helpful staff
Stayed 2 nights in May 2017

10/10 Excellent

shaojie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Si Ru

Liked: Staff & service, property conditions & facilities

Convenient and good service.

The hotel is great for its value. However, the bathroom we had wasn't that clean.

10/10 Excellent

Lai Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable and clean hotel

i was there for only one night so didnt get to see what's around the hotel. but the hotel itself is very comfortable and breakfast was good.

8/10 Good

Stephen-Claude, Jamaica living Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful tay

We stayed here for four night, and it was very pleasant. The facility was great, simply elegant, and the staff was really friendly and helpful. I would definitely be staying here again when I am in Taiyaun, or if they have other locations worldwide.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but not Pullman quality

The room and hotel were beautiful. The staff was eager to help. We decided to book this hotel for a staycation and were especially excited to use the pool. Unfortunately, the pool was closed for maintenance for most of our visit. The hotel staff knew it was going to be closed and failed to tell us at check-in. When we inquired mid-way through our stay about staying another night so we could have more time at the pool, the front desk staff was not willing to budge on price or even include breakfast for the extra night. During the small amount of time we were able to use the pool, we were told that we must use swim caps in the pool. This rule was not posted anywhere. I offered to buy swim caps to use and was told they did not have any for sale. If this is going to be a rule of the hotel, they need to make swim caps available to buy. The room service and restaurant food was decent but not especially good. At one point we ordered a pizza which had no seafood listed in its ingredients on the menu. When the pizza came out forty minutes later, it was covered in shrimp and scallops. I am allergic to shrimp so we had to wait another 30 minutes for them to remake the pizza. Again, the employees are kind and helpful, but the hotel has a long way to go to meet typical Pullman standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was very friendly and gave us the rooms exactly what we requested for. It was an efficient checking in without any problem. We only found the Chinese restaurant service a bit slow and the food was only average. Overall we enjoyed staying at the hotel which we felt was very comfortable and luxurious for the price we paid for. Definitely worth going back again.