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Holiday Inn Tacoma Mall by IHG

3.0 star property

Photo gallery for Holiday Inn Tacoma Mall by IHG

Exterior
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View map
8402 S Hosmer St, Tacoma, WA, 98444
  • Place, Tacoma Mall
    ‪3 min drive‬
  • Place, Tacoma Dome
    ‪7 min drive‬
  • Place, Greater Tacoma Convention and Trade Center
    ‪8 min drive‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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Free buffet breakfast

Holiday Inn Express & Suites Tacoma by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,007 reviews
The price is AU$167
includes taxes & fees
5 Oct - 6 Oct
Holiday Inn Express & Suites Tacoma by IHG

About the area

Tacoma

A stay at Holiday Inn Tacoma Mall by IHG places you in the heart of Tacoma, within a 10-minute drive of Tacoma Mall and Tacoma Dome. .This family-friendly hotel is 5.7 mi (9.1 km) from LeMay Car Museum and 6.2 mi (10 km) from Museum of Glass.

What's nearby

  • Tacoma Mall - 3 min drive - 4.2 km
  • Tacoma Dome - 7 min drive - 8.9 km
  • LeMay Car Museum - 7 min drive - 8.9 km
  • Museum of Glass - 7 min drive - 8.9 km
  • Greater Tacoma Convention and Trade Center - 8 min drive - 9.5 km

Getting around

  • Lakewood Station - 10 min drive
  • Theater District Station - 12 min drive
  • Seattle-Tacoma International Airport (SEA) - 41 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Elmer’s Restaurant - ‬17 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪T Town Cafe - ‬2 min drive

About this property

Holiday Inn Tacoma Mall by IHG

Family-friendly hotel with 2 restaurants connected to the convention center in Tacoma
Holiday Inn Tacoma Mall by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy American cuisine at Toast to Toast Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6 AM to 10:00 AM and on weekends from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Tacoma? This hotel has 8500 square feet (790 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 10:00 AM and on weekends between 6 AM and 10:30 AM.
Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.
Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.
Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Secret Burger Kitchen - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 6 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Secret Burger Kitchen
  • Toast to Toast Cafe
  • Toast to Toast Lounge
  • Toast to Toast Restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Games
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,500 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Lion Hotel Tacoma
Red Lion Tacoma
Tacoma Red Lion Hotel
Tacoma Red Lion
Red Lion Tacoma Hotel Tacoma
Holiday Inn Tacoma Mall Hotel
Holiday Inn Tacoma Mall
Tacoma Mall By Ihg Tacoma
Holiday Inn Tacoma Mall by IHG Hotel
Holiday Inn Tacoma Mall an IHG Hotel
Holiday Inn Tacoma Mall by IHG Tacoma
Holiday Inn Tacoma Mall by IHG Hotel Tacoma

Holiday Inn Tacoma Mall by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1030 reviews
Rating 8 - Good. 250 out of 1030 reviews
Rating 6 - Okay. 103 out of 1030 reviews
Rating 4 - Poor. 52 out of 1030 reviews
Rating 2 - Terrible. 53 out of 1030 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Stayed 1 night in May 2025

10/10 Excellent

Bishwa

Travelled with family

Wrong location

The hotel.com provided wrong location of the hotel. I ended up in another hotel. I didn’t stay in this hotel. I stayed in another location of holiday inn hotel. The hotel manager told me to cancel the reservation and he will not charge for the reservation.
Stayed 1 night in Jun 2025

8/10 Good

Eugene, Richmond

Liked: Cleanliness, staff & service
Far away from the location we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Amberlyn

Travelled with partner
Liked: Cleanliness, amenities
Everyone was so wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

antoniette

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay pool is alittle far from room and you go outside to another building but it was clean no towels avaliable
Stayed 2 nights in Jun 2025

2/10 Terrible

Benjamin

Disliked: Staff & service
I needed the room immediatly .not at 3pm
Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good place to stay. It was undergoing some renovation. We found it to be a good value for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

CAROL

Stayed 5 nights in Jun 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to travel from. The hotel was clean and very comfortable. Google maps take you to the wrong side of the building though,
Stayed 3 nights in Jun 2025

6/10 Okay

Armando

Liked: Cleanliness
Disliked: Staff & service
Hotel itself isn’t the issue but the area the hotel is located. Rooms sit across from a shopping complex that gets a little loud at night. Although the hotel is still going under renovations, it’s not noticeable. Restaurant available onsite which is great and the breakfast wasn’t the best but wasn’t the worst. Average but not worth the price when Denny is right down the street for around the same price. This is the second stay at this location and won’t be a third because of the location this hotel is at.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica, Valley Village

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and made the process simple.
Stayed 4 nights in Jun 2025

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room.
Stayed 1 night in Jun 2025

4/10 Poor

Khan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Nant Su Shwe

Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Travelled with group
Very pricey for the quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

Althea, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Kristina

Travelled with family
Disliked: Amenities
This stay was terribly disappointing and the hotel is sorely understaffed. The TV did not work; when I picked up the phone to call the front desk there was no connection there, either. When I went downstairs to speak with the front desk person they were the one who came up to try to fix the technical issue with the TV. He crawled around our whole room with a flashlight following the cable but ultimately could not fix the problem. I asked for a credit - which they could not do because we booked through a third party site. I asked for comped breakfast, which at least we did get. Then overnight we tried to turn on the AC unit fan for white noise (as is recommended on written instructions in the room to drown out the car and foot traffic right outside the room) and it didn't work. I'm pretty flexible and understand that things go sideways sometimes, but this was a comedy of errors in that the TV, phone, and AC all were not functioning. Would not stay here again, and seriously second-guessing using third-party sites for future bookings as it severely limits staff ability to make things right if things go wrong. The bed was comfy and the staff was kind - but this hotel needs some serious attention.
Stayed 1 night in Jun 2025

8/10 Good

radesh

Stayed 1 night in Jun 2025

8/10 Good

Jessica Lynn, grand ledge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marge

I had a great stay. People were pleasant and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

DaLasa

Business traveller
Liked: Cleanliness, staff & service, room comfort
The beds were more comfortable than the hilton we stayed the night prior. breakfast was really good biscuits and gravy sausage and bacon. staff very friendly. would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good for a pit stop along I5 but food is harder to find food aside from the provided breakfast. Staff are great !
Stayed 1 night in May 2025