See all properties
Save

Mercure Swansea Hotel

4.0 star property

Photo gallery for Mercure Swansea Hotel

Daily buffet breakfast for a fee
Point of interest
Exterior
Classic Room, 1 Double Bed
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪2 min drive‬
  • Place, Swansea Beach
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪75 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(44 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
ibis Swansea
St. Thomas
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,002 reviews
The price is AU$87
includes taxes & fees
7 June - 8 June
ibis Swansea

About the area

Swansea

With a stay at Mercure Swansea Hotel in Swansea (Llansamlet), you'll be a 4-minute drive from Swansea.com Stadium and 6 minutes from St. Joseph's Cathedral. .This hotel is 3.1 mi (5.1 km) from Dylan Thomas Centre and 4.4 mi (7.1 km) from Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.2 km
  • Grosnez Castle - 2 min drive - 1.7 km
  • Swansea.com Stadium - 5 min drive - 4.7 km
  • Swansea Beach - 13 min drive - 9.4 km
  • Swansea Marina - 13 min drive - 7.4 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Morriston Kebab House - ‬3 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Colliers Arms - ‬19 min walk
  • ‪Roma Fish Bar - ‬3 min drive

About this property

Mercure Swansea Hotel

Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 119 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Satisfy your appetite for dinner at the hotel's restaurant, The Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Swansea? This hotel has 4564 square feet (424 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea

Mercure Hotel Swansea

Mercure Swansea

Mercure Swansea Hotel

Swansea Mercure

Swansea Mercure Hotel

Mercure Swansea Hotel Swansea

Mercure Swansea Wales

Ramada Swansea

Mercure Swansea Hotel Hotel

Mercure Swansea Hotel Swansea

Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

keith

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great greeting, nice large clean room, welcoming our dog, great breakfast , easy free parking, great value for money.
Stayed 1 night in Feb 2026

4/10 Poor

Dominic

Business traveller
Liked: Staff & service
Staff were very friendly and hotel was located in a quiet place but the problem was my bed was so uncomfortable, the mattress had collapsed and needed turning or rotating asked twice but they did nothing, wasn’t bothered at all. So as of this I don’t sleep for very long and will never return as obviously they don’t listen to the guests and help them with the requests.
Stayed 8 nights in Feb 2026

10/10 Excellent

keith

Stayed 1 night in Feb 2026

10/10 Excellent

Callum, Sheffield

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Byung Ki

Stayed 1 night in Feb 2026

10/10 Excellent

Byung Ki

Stayed 1 night in Feb 2026

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel staff was very courteous and helpful My room would not heat up and was very chilly
Stayed 1 night in Jan 2026

6/10 Okay

Kichan

Stayed 2 nights in Jan 2026

10/10 Excellent

Hannah

Stayed 1 night in Jan 2026

10/10 Excellent

Mr Terence J

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Stayed 1 night in Jan 2026

6/10 Okay

Laurence

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Freshly cooked breakfast and reasonable. Rooms and corridors in dire need of revamp. TV not working, iron was unreliable, seriously cracked hand basin. For the price all around the stay was functional.
Stayed 1 night in Jan 2026

8/10 Good

Samuel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms, great parking, normal standard UK Breakfast. Great for One Night
Stayed 1 night in Dec 2025

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
Genuinely dreadful, checked out after one night. Bath had a dirty rim around it, cracks in the sink and the walls, what appeared to be bogies smeared on the wall by the sink. No way to control the temperature in the room except a plastic fan, noisy and uncomfortable, key card worker only intermittently, shower leaked and sprayed across the room. When I returned to my room the whole corridor stank of cannabis. Genuinely one of the worst experiences I have ever had in a hotel, I would advise anyone to avoid this place. It looks like an open prison.
Stayed 2 nights in Jan 2026

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities
Clean room easy checknin ams check put fabulous beds
Stayed 1 night in Dec 2025

8/10 Good

Roy

Stayed 1 night in Dec 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Polite staff and clean room ideal for what we wanted for the night
Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

sadegh

Stayed 3 nights in Dec 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities
Lovely welcome after a tortuous 7 hour journey but a disappointing room. TV didn't work and bathroom fan was soooo noisy. Niall was quick to respond though and smoothed the way. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Kel

I did say to hotel it was a special 60th birthday and nothing was really organised at the room
Stayed 1 night in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, amenities
Clean room lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Zaky

Stayed 1 night in Dec 2025