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Shangri-La Yuanqu, Suzhou

5.0 star property

Photo gallery for Shangri-La Yuanqu, Suzhou

Indoor pool, outdoor pool
Property preview
Property entrance
1 bedroom, down duvets, minibar, in-room safe
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Breakfast available

Explore the area

View map
Tower 2, GCL Plaza, 99 Siโ€™an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    โ€ช12 min walkโ€ฌ
  • Place, Suzhou International Expo Center
    โ€ช1 min driveโ€ฌ
  • Place, Suzhou Culture and Arts Center
    โ€ช2 min driveโ€ฌ
  • Airport, Wuxi (WUX-Shuofang)
    โ€ช38 min driveโ€ฌ

Room options

View all photos for Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Room

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Room

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe King Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe Twin Room

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King Room

Executive Suite King Room

Executive Suite King Room

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

2 indoor pools
Hilton Suzhou
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 79 reviews
The price is AU$141
includes taxes & fees
1 Dec - 2 Dec
Hilton Suzhou

Reviews

Shangri-La Yuanqu, Suzhou Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

Ngeow Khing

Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pang-Che

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautiful room
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town,
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Stayed 3 nights in Jul 2021

8/10 Good

Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Stayed 3 nights in Jul 2021

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and great facilities!
Stayed 1 night in Nov 2020

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location and new facilities!
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it

It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
Stayed 1 night in Jul 2020

10/10 Excellent

REBEKAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a lovely place!

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our stay

Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, relatively quiet hotel

Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

MINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

SHOHI

Stayed 2 nights in Mar 2025

8/10 Good

HYOTAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์œ„์น˜๊ฐ€ ์ข‹๊ณ  ํŽธ์˜์„ฑ์ด ์ข‹์€ ํ˜ธํ…”

๊ธˆ๊ณ„ํ˜ธ ์ฃผ๋ณ€ ์œ„์น˜๋„ ์ข‹๊ณ  ํ˜ธํ…”์ด ์•„์ฃผ ๊นจ๋—ํ•˜๊ณ  ์ฒญ๊ฒฐํ•˜๋ฉฐ ํ˜ธํ…”์•ž์— ํŽธ์˜์ ๊ณผ ์Šคํƒ€๋ฒ…์Šค๊ฐ€ ์žˆ์–ด ์†๋‹˜ ๋งŒ๋‚˜๊ธฐ์—๋„ ์ ํ•ฉํ•จ.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City view room

Extremely service minded straff, convinietly placering walking distance to exhibition center and shopping mall. Convinience store across the street.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chun ti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

seungwon

Business traveller
Liked: Cleanliness, staff & service, amenities
์ฃผ๋ณ€ ์‹์‚ฌํ• ๋งŒํ•œ๊ณณ๊ณผ ํŽธ์˜์‹œ์„ค์ด ๋งŽ์Œ
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

seungwon

Liked: Cleanliness, staff & service, property conditions & facilities
์ฃผ๋ณ€ ์‹๋‹น๋“ฑ ์‡ผํ•‘์—๋„ ํŽธ๋ฆฌํ•จ
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Ying

Stayed 4 nights in Jun 2024

10/10 Excellent

yat ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Vivian

Stayed 2 nights in Jan 2023