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Room type Options Nightly price Book
Deluxe Double or Twin Room
28 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double or Twin Room
28 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
28 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel with free parking connected to the convention center in Surabaya

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Concierge services

With a stay at New Grand Park Hotel, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This hotel is 0.2 mi (0.3 km) from Pasar Atum Mall and 0.3 mi (0.5 km) from Kong Co Kong Tik Cun Ong Temple.

Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.

Satisfy your appetite for lunch or dinner at Coffee Shop, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Shopping on site
  • Total number of rooms - 118
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Wedding services
  • Free WiFi
  • Year Built – 1973
  • Number of restaurants - 1
  • Number of meeting rooms - 6
  • Conference centre
  • Free self parking
  • Computer station
  • Luggage storage
  • Water dispenser
  • Shopping centre on site
  • Ballroom
  • Reception hall

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Desk
  • Free bottled water
  • Free WiFi
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Wardrobe

Where to Eat

Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 200000.0.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome.

No cots (infant beds) available

Service animals not allowed

Limited hot water on site

Events/parties allowed

Staffed front desk

Long-term renters welcome

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Facilities fee: IDR 50000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel
  • New Grand Park Surabaya
  • New Grand Park
  • New Grand Park Hotel Surabaya, Java
  • New Grand Park Hotel Hotel
  • New Grand Park Hotel Surabaya
  • New Grand Park Hotel Hotel Surabaya

We should mention

There is limited hot water on site.

Clothing is optional at this property.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not permitted at this property.

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