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Kokoon Hotel Surabaya

3.0 star property

Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Breakfast, lunch and dinner served
Reception
Front of property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪8 min walk‬
  • Place, Chinatown
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Room amenity

Family Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Surabaya

With a stay at Kokoon Hotel Surabaya in Surabaya, you'll be in the historical district, within a 5-minute drive of Tunjungan Plaza and Heroic Monument. .This hotel is 0.7 mi (1.1 km) from Surabaya Grand Mosque and 0.8 mi (1.3 km) from ITC Surabaya Mega Grosir.

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.6 km
  • Red Bridge - 8 min walk - 0.7 km
  • Heroic Monument - 9 min walk - 0.8 km
  • Chinatown - 11 min walk - 0.9 km
  • Ampel Mosque - 20 min walk - 1.7 km

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Depot Mie Hongkong ( Cab, Waspada ) - ‬3 min walk
  • ‪Warung Nasi Cumi-cumi (Ibu Atun) - ‬6 min walk
  • ‪WOK Noodle - ‬6 min walk
  • ‪Es Kacang Ijo Waspada - ‬6 min walk
  • ‪Warung Hj. Umaiyah - ‬6 min walk

About this property

Kokoon Hotel Surabaya

Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Arch Bistro, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Arch Bistro - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A restaurant

Restaurants on site

  • The Arch Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kokoon Hotel Surabaya Hotel

Kokoon Hotel Surabaya Surabaya

Kokoon Hotel Surabaya Hotel Surabaya

Kokoon Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience.
Stayed 8 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a dirty industrial area with limited dining. No refrig in the room. No hot water for the shower. Nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew, Burleson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Othman

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL & BEST SERVICE

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019

4/10 Poor

Timothee

Liked: Property conditions & facilities
Disliked: Staff & service
La chambre était propre mais le personnel ne prend pas vraiment en compte les remarques. Dans l'ensemble déçu par le personnel.
Stayed 4 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic, saint leu

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022