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The Grand Hotel

3.5 star property

Photo gallery for The Grand Hotel

View from room
Coffee/tea maker
Exterior detail
Lobby
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

View map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Moffett Federal Airfield
    ‪7 min drive‬
  • Place, Shoreline Amphitheatre
    ‪9 min drive‬
  • Place, Googleplex
    ‪9 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Deluxe Queen Annex

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 2,296 reviews
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About the area

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Shoreline Amphitheatre and Santa Clara Convention Center. .This hotel is 6.3 mi (10.2 km) from Levi's Stadium and 7.8 mi (12.5 km) from Stanford University.

What's nearby

  • El Camino Hospital - 5 min drive - 4.0 km
  • Moffett Federal Airfield - 7 min drive - 7.2 km
  • Computer History Museum - 8 min drive - 8.2 km
  • Shoreline Amphitheatre - 9 min drive - 9.3 km
  • Googleplex - 9 min drive - 9.6 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Urban Plates - ‬13 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk
  • ‪Sweetgreen - ‬11 min walk

About this property

The Grand Hotel

Hotel in Sunnyvale with free breakfast and a fitness center
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 562 out of 1114 reviews
Rating 8 - Good. 256 out of 1114 reviews
Rating 6 - Okay. 141 out of 1114 reviews
Rating 4 - Poor. 83 out of 1114 reviews
Rating 2 - Terrible. 72 out of 1114 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Franklyn, Norwalk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Ajay

Stayed 2 nights in Jun 2025

6/10 Okay

tyler

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
If I stayed in a VIP hotel, why did they charge you 10? Dollars too use the microwave. I've traveled the country for work and never had had anyone.Tell me I had to rent a microwave. On that I will never go back
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

The (formerly) ,grand Hotel

Stayed 3 nights in Jun 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, nice experience!
Stayed 1 night in Jun 2025

6/10 Okay

Feng

Travelled with family
Disliked: Staff & service, property conditions & facilities
The elevator doesn’t work well. We have to use the stairs. The breakfast was super basic.
Stayed 2 nights in Jun 2025

2/10 Terrible

Komal Preet

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was very disappointed in my stay here, especially because I stay here very often. Around 1:40 am people entered my room while I was sleeping because they were given the same room and keys as me. As you can imagine, it was terrifying waking up to strangers in your room in the middle of the night as a sole traveler, of course this was also the one time I forgot to lock my door. After that I could not fall asleep because I was on edge all night. I didn’t get any sleep and had to wake up early that morning. The staff did nothing to make up for that inconvenience. I was just told that they would leave a note for the manager, but I never heard back from anyone. I don’t even recall if I received an apology, just the excuse that there was a mix up. They should have done something to compensate for this especially since I’m a regular visitor here and a VIP member (which I was offered none of the perks that they state you should be given as one). Usually I have no problems here and love staying here but this one experience really ruined it for me.
Stayed 1 night in Jun 2025

6/10 Okay

Frank, Hampstead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but the breakfast was pathetic, and not bar soap, only liquid soap.
Stayed 1 night in Jun 2025

6/10 Okay

Gloria

Travelled with family
Disliked: Amenities
Average. Amenities missing. No washcloths. No hot food for breakfast on Friday
Stayed 3 nights in Jun 2025

8/10 Good

Cerafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
Rooms are different in each building even if it’s the same reservation. The first room smelt bad enough for us to want to change rooms
Stayed 3 nights in Jun 2025

6/10 Okay

Varoujan

Stayed 4 nights in May 2025

10/10 Excellent

nancy

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Staff & service, room comfort

What happened?

The villa upon entry was beautiful! Cute and cozy! Until it’s bed time. Bigger, more comfortable pillows are a must! The mattress doesn’t fit, very uncomfortable and very low to the ground. As was the toilet. The bathroom sink is not deep and water goes everywhere! The kitchen floor was dirty with old, dried coffee on the floorboards. Not our first stay at the Grand yet first time being disappointed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

2/10 Terrible

TAWFIK

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer's service. Moldy Smelly in the villa. the breakfast was not Continental breakfast at all. Overall, it was bad experience I wished I booked somewhere else
Stayed 6 nights in Jun 2025

8/10 Good

Luz Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Services, breakfast and space
Stayed 1 night in Jun 2025

6/10 Okay

Salvador A

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Worried about the decline

I have always loved coming timo the Grand because of the convenience, free parking, free WiFi, and yummy breakfast. The new building is amazing and comfortable. BUT, the continental breakfast was the weakest ever. Toast and cereal only.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vamshik

Stayed 1 night in Jun 2025

10/10 Excellent

Karla, santa clara

Liked: Cleanliness, staff & service
Staff were extremely helpful. Nice breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, large rooms, and comfortable beds.
Stayed 1 night in Jun 2025

4/10 Poor

Nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: Nice spacious rooms. Updated bathrooms. Quiet. Cons: Continental breakfast was sub par if that. Only allowed 2 towels, even thought there were 4 guests. (Asked for more but was denied) What you see on the website is not what you get.
Stayed 2 nights in Jun 2025

4/10 Poor

Sukirti

Stayed 5 nights in Jun 2025

10/10 Excellent

Moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be peefect if saussage or ham & egg scramble were provided for breakfast.
Stayed 7 nights in Jun 2025

10/10 Excellent

Sungsik

Stayed 2 nights in Jun 2025