The Grand Hotel

3.5 star property

Photo gallery for The Grand Hotel

Lobby
Room service – dining
Interior detail
Coffee/tea maker
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Pet-Friendly

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

Deluxe Queen Annex

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Villa With One King-Disability Access

  • Sleeps 2

Superior 2 Queen

  • Sleeps 4

King Villa

  • Sleeps 2

Pet Villa King

  • Sleeps 2

King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Similar properties

About the area

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Shoreline Amphitheatre and Santa Clara Convention Center. .This hotel is 6.3 mi (10.2 km) from Levi's Stadium and 7.4 mi (11.9 km) from Stanford University.

What's nearby

  • Elements Massage Sunnyvale - 8 min walk - 0.7 km
  • Washington Park - 8 min walk - 0.7 km
  • Historic Murphy Avenue - 15 min walk - 1.3 km
  • Sunnyvale Farmers Market - 15 min walk - 1.3 km
  • Sunnyvale Heritage Park Museum - 3 min drive - 2.5 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪The Melt - ‬14 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk

About this property

The Grand Hotel

Hotel in Sunnyvale with an outdoor pool and free breakfast
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 533 out of 1110 reviews
Rating 8 - Good. 261 out of 1110 reviews
Rating 6 - Okay. 150 out of 1110 reviews
Rating 4 - Poor. 85 out of 1110 reviews
Rating 2 - Terrible. 81 out of 1110 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities, room comfort
I had a great comfortable stay and the service was excellent!
Stayed 1 night in Oct 2025

6/10 Okay

Houston Paul Putman

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast manager worked hard and was very helpful. Building was very clean but evidence of poor maintenance everywhere. Shredded curtains, never enough towels, no bathmat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved for 1 night, Saturday to Sunday great room I recommend to book the Villa, lots of room to spread out. Next day, went for coffee, and carafe was empty , the staff came with a cup of coffee, breakfast choices was mediocre but ok nonetheless some thing to start the day
Stayed 1 night in Oct 2025

10/10 Excellent

Suhail

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2025

4/10 Poor

Katia

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Preet Pankaj

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
The room was very spacious and comfortable overall. The only downside was the bed—it squeaked with any movement. Breakfast was also pretty limited in options.
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
only one ice machine and it's on the fourth floor. Rather inconvenient for guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poo
Stayed 1 night in Oct 2025

10/10 Excellent

Desirea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Alejadra

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

2/10 Terrible

Barrett

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager = Iiar and a scammer. Bathtubs and sinks has brown colored water coming out. Broken toilets. Broken pool and hottub. Broken air conditioner. Broken elevators. Breakfast was only for orientaI tourist group and not the other guests. Manager repeatedly told me a refund would be given and to call Expedia and he would approve. They called him and he denied all wrongdoing and refused refund. FiIthy hotel operated by a deceptive scamartist
Stayed 3 nights in Oct 2025

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Would stay here
Stayed 7 nights in Aug 2025

6/10 Okay

Mitchell

Elevator did not work and our room was on the 4th floor. Very inconvenient with luggage to use stairs
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is extremely big and have a large tub
Stayed 1 night in Sep 2025

10/10 Excellent

Nacretia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. Clean staff friendly. Breakfast was served they had a pool. Only thing the hot tub was broken.
Stayed 3 nights in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025