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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

Lobby
Property video
Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

View map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    ‪1 min walk‬
  • Mullins Center
    ‪6 min walk‬
  • Amherst College
    ‪5 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Amherst

With a stay at Hotel UMass in Amherst, you'll be steps from University of Massachusetts Amherst and a 3-minute drive from Amherst College. .This hotel is 1 mi (1.7 km) from UMass Fine Arts Center and 1.1 mi (1.7 km) from Brown Fine Arts Center.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Amherst College - 5 min drive - 2.5 km
  • Emily Dickinson Museum - 5 min drive - 3.2 km

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk
  • ‪Protocol - ‬4 min drive

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Make yourself at home in one of the 113 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.
Grab a bite to eat at The Commonwealth, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dawnmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Hotel UMass many times over the past four years and have always had a positive experience. Easy in and out parking, walkable to areas of the campus, clean, and great light breakfast options
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!
Stayed 1 night in Apr 2025

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, coffee, water, cookies, etc.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite a long walk from the garage parking to the hotel elevator. It’s only a problem checking in and out because the luggage carts are in the hotel lobby. Hotel staff are friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alisa

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Modern

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Would definitely recommend
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Cindy

Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay - highly recommend!!
Stayed 1 night in Jan 2025

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean quite
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to walk to see Lindsey Stirling!!
Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, clean, easy to access hotel. Great to have the university food court under it since since don’t have room service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Amenities
Friendly staff and good selection for continental breakfast
Stayed 1 night in Dec 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
i didn’t like the threat of a parking fine if i didn’t register within 20 minutes of parking. other than that we enjoyed our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Dongling

nice stay at UMass Hotel, my second time

excellent; staff is very kindly; coffee, tea, hot chocolate, and juices are provided free 24 hr.
Stayed 3 nights in Jan 2025