Hilton Garden Inn Suffolk Riverfront

3.0 star property

Photo gallery for Hilton Garden Inn Suffolk Riverfront

Exterior
Reception
Terrace/patio
Breakfast, lunch and dinner served
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
100 E Constance Rd, Suffolk, VA, 23434
  • Suffolk Visitor Center
    ‪3 min walk‬
  • Sentara Obici Hospital
    ‪6 min drive‬
  • Obici Hospital
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪42 min drive‬

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard

  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

  • Sleeps 4
  • 1 Twin Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Suffolk

When you a stay at Hilton Garden Inn Suffolk Riverfront in Suffolk, you'll be on the waterfront, within a 5-minute walk of Suffolk Visitor Center and Riddick's Folly House Museum. .This hotel is 0.5 mi (0.8 km) from Suffolk Seaboard Station Railroad Museum and 0.6 mi (1 km) from Suffolk Center for Cultural Arts.

What's nearby

  • Suffolk Visitor Center - 3 min walk - 0.3 km
  • Suffolk Seaboard Station Railroad Museum - 7 min walk - 0.7 km
  • Suffolk Center for Cultural Arts - 11 min walk - 0.9 km
  • Sentara Obici Hospital - 6 min drive - 4.6 km
  • Obici Hospital - 6 min drive - 4.6 km

Getting around

  • Norfolk Station - 25 min drive
  • Norfolk Intl. Airport (ORF) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Nansemond Brewing Station - ‬2 min drive
  • ‪Skrimp Shack - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hilton Garden Inn Suffolk Riverfront

Waterfront hotel with a fitness center and a 24-hour front desk
Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite to eat at The Garden Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Riverfront
Hilton Garden Inn Riverfront Hotel
Hilton Garden Inn Riverfront Hotel Suffolk
Hilton Garden Inn Riverfront Suffolk
Hilton Garden Inn Suffolk
Hilton Garden Inn Suffolk Riverfront
Suffolk Hilton Garden Inn
Hilton Garden Inn Suffolk Hotel Suffolk
Hilton Suffolk
Hilton Garden Inn Suffolk Riverfront Hotel
Hilton Suffolk Riverfront
Hilton Garden Inn Suffolk Riverfront Hotel
Hilton Garden Inn Suffolk Riverfront Suffolk
Hilton Garden Inn Suffolk Riverfront Hotel Suffolk

Hilton Garden Inn Suffolk Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 826 reviews
Rating 8 - Good. 221 out of 826 reviews
Rating 6 - Okay. 70 out of 826 reviews
Rating 4 - Poor. 51 out of 826 reviews
Rating 2 - Terrible. 31 out of 826 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Supervisor, LaMarchell, was very helpful with a problem.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacquella

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room is amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind
Stayed 1 night in Mar 2025

10/10 Excellent

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Place is real clean very polite staff veiw of the lake is beautiful
Stayed 2 nights in Feb 2025

4/10 Poor

Naomi

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was well kept. The beds were absolutely terrible. My husband and I had to end up getting massages on the second day, due to how uncomfortable the beds were. Our price in which we paid for “included breakfast.” Although, when we went to get breakfast at what looked like a normal continental breakfast we were asked for “a ticket voucher.” You would think they would inform you of this at check in and give you them, but my husband and I did not want to stand and wait at the hotel desk for someone to attended to us (not always was someone there). We called one morning to get more towels and toilet paper, it never came so we reused our towels and thank goodness we brought wet wipes. We left for the day and came back, still no extra towels or TP, we were gone for 8 hours and had to call again when we got back and our extras finally came. So I’d say the only 2 good things were the grounds were well kept and we were able to have an early check in.
Stayed 3 nights in Feb 2025

8/10 Good

Sharon

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, friendly staff, comfortable lobby area for visiting
Stayed 2 nights in Feb 2025

6/10 Okay

Shelley

Liked: Cleanliness
Not the best hotel. Based on the reviews, i was hopeful, but my hopes were dashed upon check-in. I would recommend looking at other hotels. Parking was bad; staff was not friendly; they turned the water off one day; noisy neighbors; rooms are outdated.
Stayed 6 nights in Feb 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hilton quality is lacking here

While the hotel is nice enough, it is overpriced for the area. The platform bed was very uncomfortable. The breakfast Buffett FOOD was good, but unfortunately the hostess there was very poor in customer care skills. She grilled me to see if I had paid the $10 breakfast charge, and when I came back down for a glass of OJ and a little bit more bacon, she threatened to charge me AGAIN. I am very unhappy with this woman's treatment of me. Hilton needs to do better.
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melvin

Stayed 1 night in Feb 2025

8/10 Good

Celestine

Travelled with group
I liked every thing except the pillows and the bed. The pillows were awful….they were basically flat..you received 4 and they had no substance to them. The bed was lumpy…not at all comfortable…I tossed and turned and ended up sleeping at the foot of the bed…was not a comfortable 2 night stay…loved the room, would stay again but would bring my own pillows…
Stayed 2 nights in Feb 2025

10/10 Excellent

Sierra

Great Place!
Stayed 1 night in Jan 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exceptionally run facility-full of surprises as expectations exceeded on all fronts including staffing levels and knowledge.
Stayed 1 night in Jan 2025

10/10 Excellent

Tilita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Bar/dining was great. Would definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unfriendly. A/ c acess door laying in the middle of the floor.
Stayed 1 night in Dec 2024

8/10 Good

Yvodney

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff are always very nice (our 5th stay). The property needs some work. Our room started with almost no water flow and for some reason the 2nd floor is always like a sauna. Luckily maintenance jumped right on it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordan

Stayed 1 night in Dec 2024

10/10 Excellent

Fitzgerald

Stayed 1 night in Dec 2024