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The Highland Hotel by Compass Hospitality

3.0 star property

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Bar (on property)
Lounge
Superior Twin Room
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Place, Upper Pump Room
    ‪2 min walk‬
  • Place, Strathpeffer Pavilion
    ‪3 min walk‬
  • Place, Strathpeffer Pump Room
    ‪9 min walk‬
  • Airport, Inverness (INV)
    ‪38 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

7.4 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View

Double Room with Scenic View

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Strathpeffer

Located in Strathpeffer, The Highland Hotel by Compass Hospitality is in a rural location, within a 15-minute walk of Upper Pump Room and Strathpeffer Pavilion. .This hotel is 0.5 mi (0.8 km) from Strathpeffer Pump Room and 0.6 mi (1 km) from Eagle Stone.

What's nearby

  • Upper Pump Room - 2 min walk - 0.2 km
  • Strathpeffer Pavilion - 3 min walk - 0.3 km
  • Strathpeffer Pump Room - 9 min walk - 0.8 km
  • Blackmuir Wood - 10 min walk - 0.9 km
  • Castle Leod - 5 min drive - 2.9 km

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Glen Ord Distillery, Visitor Centre & Whisky Shop - ‬11 min drive
  • ‪Ord Arms Hotel Bar - ‬13 min drive
  • ‪Miss Ying Thai - ‬8 min drive
  • ‪Tarvie Services - ‬10 min drive
  • ‪Wimpy - ‬9 min drive

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a restaurant and a bar
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 131 guestrooms. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at the restaurant serving the guests of The Highland Hotel by Compass Hospitality, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 602 reviews
Rating 8 - Good. 221 out of 602 reviews
Rating 6 - Okay. 111 out of 602 reviews
Rating 4 - Poor. 61 out of 602 reviews
Rating 2 - Terrible. 29 out of 602 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities

Seen better days

Located in a lovely village this hotel has seen better days. My room was grubby, the bathroom covered in mold and lots of dirty patches on walls and ceiling. Very limited facilities and services, rooms not serviced all week.
Stayed 5 nights in Aug 2025

8/10 Good

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s a wonderful building with rich history. Excellent location. Downsides, it does not come with parking and that should be amended. While I realize they’re working on building a new car park, parking for guests was a concern. Air conditioning would be nice. It was really warm in our room
Stayed 1 night in Aug 2025

4/10 Poor

Alistair E

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are not serviced, not enough staff, restaurant closed before closing hours, food horrible, dated and run down- the place needs big investment, it has clearly seen better days. Perfectly fine for sleeping, but other than that…
Stayed 2 nights in Aug 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service

Nice rooms

Nice rooms, clean but bathroom tiling needs regrouting. No soap in dispenser. Friendly reception and night porter staff.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Highland Hotel, Strathpeffer

Catered for coach parties not guests. Told we couldn't book dinner and then told dinner was booked. Given same menu as coach party which was mediocre. Breakfast was cold. Bed clean and comfortable but not even a chair to sit on. Will not re-visit.
Stayed 1 night in Aug 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
Hotel muy viejo, en algunos sectores falta mantenimiento! Algunas de las habitaciones (contratamos 3) tenia remodelaciones profundas y otras no tanto, todos los baños eran diferentes pero uno de ellos solo tenia bañera ( no habia ducha)
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Stayed 5 nights in Aug 2025

6/10 Okay

Travis

Stayed 2 nights in Jul 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome and the food was good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place with traditional Scottish interior decorations. Good value for money. Peaceful and quiet location.
Exterior
Lobby area
Stayed 2 nights in Jul 2025

8/10 Good

Nick

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Mit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing stay ever
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building but with modern, basic rooms. Lovely dining hall and well maintained gardens, staff lovely. Windows unfortunately only partly opened - not ideal during our summer visit. Limited restaurant menu but other restaurants within walking distance. Bathroom a bit musty but the room was clean. Car parking very limited, priority seems to be coach tours. Overall good, would stay again, but not the best value for money at the price we paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Mengqi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Vijeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good for a one night sunny weekend.

The stay was for one night, check-in was smooth. We had booked family room 1 double bed and 1 single bed. But we got 3 single beds. The little was not happy sleeping alone and kept falling of the bed as there were no barriers. Spring beds are very uncomfortable. The room was spacious and old mansion kind. Single glazing windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Unremarkable in as much as everything was as I would have expected. Staff that I met were all friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
The property certainly had some character but was very old and overpriced in my opinion. Staff were the hotels saving grace as they were all wonderful
Stayed 2 nights in Jul 2025

4/10 Poor

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poor quality and choice at breakfast. Despite paying extra the bedroom was both small and in need of refurbish. We left a day early.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steven, Orefield

Travelled with partner
Liked: Cleanliness
Old style but a bit worn looking. People were friendly. Convenient to village.
Stayed 1 night in Jun 2025

6/10 Okay

Robyn

Liked: Cleanliness, staff & service, room comfort

Room could have been better but over all okay

Over all the stay was fine on entering the hotel it is lovely but once we got to the first floor and then to our room it went down hill from there. Its a bit outdated and the room is in need of a massive over haul to freshing it up, as the paintwork was all marked on all walls and the shower head was mouldy. Plus side the bed was comfortably and room was clean apart from the marked walls and mouldy shower head The room was very hot but the receptionist was happy to supply us with a fan which did help. Was rudely woken in the morning with the fire alarm going off ( no emergency) at 8am so we got up and just left to head home.
Stayed 1 night in Jun 2025

4/10 Poor

Ann

Disliked: Cleanliness, staff & service

Disappointing. Lack of attention to detail

Man at reception desk was more interested in getting himself a drink of water after he saw us, than booking us into the hotel. No toilet roll holder. Pull cord in bathroom filthy. No extractor fan. Dirty shower hose.
Stayed 1 night in Jun 2025

6/10 Okay

brian

Travelled with partner, Travelled with group
Music venue below room until 11:00 pm. Very noisy
Stayed 1 night in Jun 2025