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Hôtel Mercure Strasbourg Centre

4.0 star property

Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property – evening/night
Classic Room, 1 Double Bed
Business centre
Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Place, Strasbourg Christmas Market
    ‪5 min walk‬
  • Place, Strasbourg Cathedral
    ‪6 min walk‬
  • Place, Train Station Square
    ‪9 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

7.4 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Strasbourg

A stay at Hôtel Mercure Strasbourg Centre places you in the heart of Strasbourg, within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral. .This hotel is 0.5 mi (0.9 km) from Train Station Square and 0.2 mi (0.4 km) from Broglie Square.

What's nearby

  • Place Kléber - 1 min walk - 0.2 km
  • Strasbourg Christmas Market - 5 min walk - 0.4 km
  • Strasbourg Cathedral - 6 min walk - 0.5 km
  • Train Station Square - 9 min walk - 0.8 km
  • European Parliament - 5 min drive - 2.8 km

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪Léonor - ‬3 min walk
  • ‪Le Link at Sofitel Strasbourg - ‬1 min walk
  • ‪Poulaillon - ‬3 min walk
  • ‪Cafés Reck - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Strasbourg
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a hair salon, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Children aged 11 and younger eat free breakfast.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Reviews

Hôtel Mercure Strasbourg Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 489 reviews
Rating 8 - Good. 229 out of 489 reviews
Rating 6 - Okay. 77 out of 489 reviews
Rating 4 - Poor. 31 out of 489 reviews
Rating 2 - Terrible. 16 out of 489 reviews

Reviews

4/10 Poor

Ann

Stayed 4 nights in Jun 2025

8/10 Good

Judith, Tucson

Travelled with partner
Liked: Staff & service, amenities
Nice older hotel. Fine for the price. The carpet in our room was in bad shape, very stained, but the rest of the room was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ken

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for one night. Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025

10/10 Excellent

Robert and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Large and bright room
Stayed 3 nights in Apr 2025

2/10 Terrible

TAREK

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
helpful staff -terrible experience very cold rooms -no heating system super dirty toilets ,flooring,towels
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia, Mililani

Travelled with family
Disliked: Property conditions & facilities
Was tired after a long drive and found out road to hotel was closed due to markets but was never notified by hotel. Hauling bags through crowded streets was not fun. Hotel is dated and carpets looked dirty. Only redeeming quality was staff was ok and the markers were nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah, Fishers Landing

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Stayed 1 night in Jun 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

8/10 Good

HAWKEE, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a great property to stay and get to everything in Strasbourg center. So close to so many things.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were very helpful.
Stayed 2 nights in Jul 2023