See all properties
Save

The Upper House

4.0 star property

Photo gallery for The Upper House

Serves lunch and brunch
Staircase
Property grounds
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪5 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Trentham Monkey Forest
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪75 min drive‬

Room options

View all photos for Double Room with Bath

Iron/ironing board, free WiFi, bed sheets

Double Room with Bath

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Single Room

Iron/ironing board, free WiFi, bed sheets

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 702 reviews
The price is AU$126
includes taxes & fees
24 May - 25 May
Hilton Garden Inn Stoke on Trent

About the area

Stoke-on-Trent

Located in Stoke-on-Trent, The Upper House is in a rural location, a 5-minute drive from World of Wedgwood and 6 minutes from Trentham Monkey Forest. .This hotel is 5.2 mi (8.4 km) from Trentham Gardens and 5.5 mi (8.9 km) from Fenton Manor Sports Complex.

What's nearby

  • World of Wedgwood - 5 min drive - 2.4 km
  • Trentham Gardens - 6 min drive - 4.6 km
  • Trentham Monkey Forest - 7 min drive - 4.6 km
  • Longton Park - 9 min drive - 6.0 km
  • Gladstone Pottery Museum - 12 min drive - 10.3 km

Getting around

  • Blythe Bridge Station - 15 min drive
  • Manchester Airport (MAN) - 67 min drive

Restaurants

  • ‪Cadwaladers - ‬10 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Hem Heath - ‬7 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Willow - ‬7 min drive

About this property

The Upper House

The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This bar serves brunch and lunch. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM

Early check-in subject to availability

Early check-in fee: GBP 20.00

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per day

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent

Upper House Stoke-on-Trent

The Upper House Hotel

The Upper House Stoke-on-Trent

The Upper House Hotel Stoke-on-Trent

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 335 reviews
Rating 8 - Good. 73 out of 335 reviews
Rating 6 - Okay. 11 out of 335 reviews
Rating 4 - Poor. 3 out of 335 reviews
Rating 2 - Terrible. 2 out of 335 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean , staff were very friendly. Only disappointment was total lack of drawers and very little wardrobe space. Geared more to 1-2 night stays and we were there for 6. Great food and really lovely setting
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Room was very clean, the staff were very friendly and helpful and we loved the 2 hitel cats. Breakfast was realy good and. Omprehensive.
Stayed 1 night in Jan 2026

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way
Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities
was greeted by the hotel cat with a little bell ring. Staff very nice and helpful. room was warm and comfortable. The food was excellent had the game pie and tomato soup very nice. Happy to stop again next time in the area.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor Luc, Vienna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and very courteous!
Stayed 1 night in Jan 2026

8/10 Good

Brendan

Stayed 1 night in Dec 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities
Nice local staff who act like they care. Pretty house and interior.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Rooms need modifications toilet are perfect
Stayed 1 night in Nov 2025

8/10 Good

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Stayed 3 nights in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Amenities, property conditions & facilities
This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good.
Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Tobias

Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities, room comfort
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Stayed 2 nights in Oct 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr H Murphy

Clean room,but too hot otherwise comfortable. Breakfast was very good, staff very helpful, car park very good. Could not use the ground as weather not very good would like to go back sometime Would recommend
Stayed 2 nights in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, friendly staff. Great, peaceful location
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Amazing location
Stayed 1 night in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Stayed 1 night in Sep 2025