I have two major complaints about this hotel, and based on the other reviews, this is a continual problem. Housekeeping knocked on our door at 8 a.m. to see if we were checking out. Not acceptable. Not only were we on a "quiet" floor, but checkout isn't even until 11 a.m. All of my family members who were also staying there experienced the same thing. After reading a 2-year-old review by someone who experienced this also, it is inexcusable that this would continue to happen.
In addition, the alarm clock in the empty room next door started beeping loudly at 1:30 a.m. I had to call to the front desk and it was 10-15 minutes before someone came up to shut it off, and they didn't even apologize!