4/10 Poor
Nataliya M., New York, USA, Brooklyn, NY
5 Oct 2025
Liked: Cleanliness
We stayed at this villa for a weekend to celebrate my husband’s 45th birthday with our family. The location is absolutely stunning — right on the beach, with beautiful views. The house itself was clean and spacious, which we appreciated.However, there were a few major issues during our stay. Communication with the hosts was very poor — on the first day nobody picked up the phone, and we didn’t know the Wi-Fi password. Because of that, my husband missed an important conference.There were also no basic instructions provided in the house. Usually there’s a welcome guide with essential information on how to operate things, but here there was nothing. Combined with the poor communication, it was extremely difficult to get help or find out how things worked.Many things in the house were also broken. For example, it was quite cool outside and the pool heater didn’t work, the jacuzzi wasn’t working either, and we only managed to reach someone on the day of our departure. In addition, there is a serious electrical issue — one of our family members got an electric shock when turning on the bathroom light.This villa has a lot of potential thanks to its location and size, but the communication, maintenance, safety and guest information definitely need improvement.


Nataliya M.
Stayed 2 nights in Oct 2025















