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Surestay Plus By Best Western St. James Donaldsonville

2.5 star property

Photo gallery for Surestay Plus By Best Western St. James Donaldsonville

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Property amenity
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
10441 Highway 70, St James, LA, 70086-7675
  • Place, Houmas Plantation & Donaldsonville
    ‪6 min drive‬
  • Place, River Road African American Museum
    ‪7 min drive‬
  • Place, Pelican Point Golf Club
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

St James

With a stay at Surestay Plus By Best Western St. James Donaldsonville in St James, you'll be a 1-minute drive from Mississippi River and 6 minutes from Louisiana Square. .This hotel is 4.4 mi (7 km) from Donaldsonville Historic District and 4.7 mi (7.5 km) from River Road African American Museum.

What's nearby

  • Houmas Plantation & Donaldsonville - 6 min drive - 9.1 km
  • Donaldsonville Historic District - 7 min drive - 7.9 km
  • River Road African American Museum - 7 min drive - 7.9 km
  • Pelican Point Golf Club - 9 min drive - 11.6 km
  • The Cajun Village - 9 min drive - 14.4 km

Restaurants

  • ‪Sonic Drive-In - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Turtle Bar @ Houmas House - ‬9 min drive

About this property

Surestay Plus By Best Western St. James Donaldsonville

Hotel with free parking, near Mississippi River
Surestay Plus By Best Western St. James Donaldsonville offers 61 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with king sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include bathtubs.

This St James hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 61 air-conditioned rooms featuring LED televisions. Your bed comes with premium bedding, and all rooms are furnished with king sofa beds. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Free rollaway/extra bed
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 103101189

Property is also known as

Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James

Surestay Plus By Best Western St. James Donaldsonville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 87 reviews
Rating 8 - Good. 19 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 7 out of 87 reviews
Rating 2 - Terrible. 6 out of 87 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

4/10 Poor

Charlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating. Hotel had unpleasant odor. Trash (candy wrapers and empty coffee creamer containers) littered throughout hallway to our room. No cups or glasses in room.
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This hotel delivers a decent experience on par with its value pricing: it's a little run down and the walls are a little thin, but the staff were very helpful and the beds were clean and comfortable.
Stayed 1 night in Nov 2025

4/10 Poor

Ronald

Disliked: Amenities
We ask the 2 cleaning ladies for some fresh towels while we were gone but they never brought any. That’s really our only complaint however
Stayed 2 nights in Oct 2025

6/10 Okay

Albertha

Stayed 2 nights in Oct 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

10/10 Excellent

Nya

Liked: Cleanliness, amenities, property conditions & facilities
Great Excellent Staffing , I was lowkey upset about breakfast not being full until 9 but i think only like 5 of us were in the building so for food cost i understand. Just wish i was able to experience, would definitely stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Kelvin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was no food at the breakfast and the breakfast area was absolutely in disarray - it looked like a bomb went off. When we talked to reception she cleaned one table and didn’t bother to contact anyone about there being no food, coffee, or juice. Our toilet and shower were broken, deadbolt did not work, was super noisy all night and smelt strongly of pot. Do not recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Jeri

Travelled with family
The room was clean. We did not receive room cleaning the second night. We had to ask for towels. Manager acted shocked we did not have room cleaned. Next day we had towels but bed was still not made. Manger gave us wrong password for WiFi. Finally figured it out. Breakfast room was a disaster. There were no cups out for the batter mix. We had to look in the bottom cabinets to get out our supplies. We wound fixing one waffle and then Didn’t have enough syrup for it. It was nasty! This was a one time stay at the hotel. Never again
Stayed 3 nights in Oct 2025

6/10 Okay

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms,a/c worked great. Breakfast was warm.
Stayed 1 night in Oct 2025

4/10 Poor

Chet

Stayed 1 night in Sep 2025

4/10 Poor

Terry

Business traveller
Disliked: Staff & service, property conditions & facilities
Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kailan

Stayed 1 night in Sep 2025

6/10 Okay

ALBA

Travelled with family
Disliked: Cleanliness, staff & service
I requested someone come and mop the floor because it looked dirty. The receptionist told us it was stained, but clean. Someone didn't clean the floor because we could see dirt and dead bugs. The carpet wasn't cleaned either. The curtains were too long and were getting in the way of the air conditioner thereby blocking the air flow. The walls were stained in the bathroom, you could see hand prints. One of the bedcovers had the same kind of dirt. The ice bucket had mold in it. The room smelled like mildew so we asked to be moved but according to the receptionist, the manager said the room was clean enough. We will never stay there again. The receptionist was nice, though. We did ask for extra blankets and a pillow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Micah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

yolanda lynn

Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tasha

Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Disliked: Cleanliness
I will arrive I noti
Stayed 1 night in Jul 2025

2/10 Terrible

Byron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My property was sten from my room cleaning
Stayed 4 nights in Jun 2025

8/10 Good

Joey

Stayed 7 nights in May 2025

2/10 Terrible

Jesus

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff try to keep my change bcs she said she had no money in the counter
Stayed 6 nights in May 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good except for dining.
Stayed 1 night in May 2025