See all properties
Save

Quality Inn and Suites St Charles - West Chicago

2.5 star property

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (577)
The price is AU$231
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the area

St. Charles

When you stay at Quality Inn and Suites St Charles - West Chicago in St. Charles, you'll be near the airport, within a 5-minute drive of Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane. .This hotel is 1.3 mi (2 km) from Arcada Theater and 1.4 mi (2.3 km) from Charlestowne Mall.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.6 km
  • Charlestowne Mall - 3 min drive - 2.2 km
  • Arcada Theater - 3 min drive - 2.2 km
  • Kane County Fairgrounds - 7 min drive - 5.7 km
  • Geneva Commons - 8 min drive - 6.3 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Charles? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel. Clean, quiet, with friendly staff. Restaurants nearby, including Colonial Cafe across the (busy) road. Short drive to downtown St Charles. Easy parking. Good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Stayed 3 nights in Apr 2025

4/10 Poor

Ann

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming upon check in. Very clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Farah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a friendly stay

It’s not the fanciest or most up to date but the staff are always pleasant and accommodating and the rooms are clean and comfortable. We always stay here when we’re in town and have never been disappointed!
Stayed 1 night in Apr 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for an event but it was clean and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Amenities
Good price, accommodating staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Renjun, Greenwood

Stayed 2 nights in Apr 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Derrick

Stayed 1 night in Apr 2025

8/10 Good

Brandon H

Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

It was an excellent stay all the staff were friendly and helpful and very accommodating. I highly recommend this hotel for anyone staying in the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful and efficient lady at the check in desk! So nice to be greeted with charm and a smile! Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay for the money.
Stayed 1 night in Apr 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful with a late checkin.
Stayed 2 nights in Apr 2025

10/10 Excellent

DAN, Mount Pleasant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to. Nice and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN AND CONVENIENT

My husband and I have stayed here multiple times when we come to the Arcada for a show. The parking is great and the complimentary breakfast is nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Keshia

Stayed 12 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

I didn’t have high expectations for my stay, but even those were not met. Checking in was fine. The room was in need of updating, but no big deal… TV didn’t work. No one to fix it since it was the weekend. Didn’t change rooms because of the hassle. The breakfast was a bad joke. Supposedly it started at 6am. At 615am I got thereto see the guy still setting up. Waffles (took 15 minutes to warm up. Plain white toast (no bagels, no danishes) and cereal.
Stayed 1 night in Mar 2025

6/10 Okay

Raquel Acosta

Stayed 3 nights in Mar 2025