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Courtyard Chicago St. Charles

3.0 star property

Photo gallery for Courtyard Chicago St. Charles

Lobby
Lobby
Exterior
Lobby
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
700 Courtyard Drive, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪10 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪13 min walk‬
  • Place, Dupage Expo Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(29 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hilton Garden Inn St. Charles
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 791 reviews
The price is AU$145
includes taxes & fees
4 Apr - 5 Apr
Hilton Garden Inn St. Charles

About the area

St. Charles

When you stay at Courtyard Chicago St. Charles in St. Charles, you'll be in the business district, within a 5-minute drive of Charlestowne Mall and Dupage Expo Center. .This hotel is 1.9 mi (3.1 km) from St. Charles Heritage Center and Camp Kane and 2 mi (3.2 km) from Arcada Theater.

What's nearby

  • Charlestowne Mall - 10 min walk - 0.9 km
  • Dellora A. Norris Cultural Arts Center - 13 min walk - 1.1 km
  • Dupage Expo Center - 3 min drive - 2.5 km
  • Arcada Theater - 5 min drive - 3.2 km
  • Donald E. Stephens Convention Center - 44 min drive - 46.6 km

Getting around

  • Geneva Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪Chick-Fil-A - ‬20 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Courtyard Chicago St. Charles

Courtyard Chicago St. Charles offers 121 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 121 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4.95 to 11.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.95 to 11.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Chicago St. Charles
Courtyard Marriott Hotel St. Charles Chicago
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles
Courtyard Chicago St Charles
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles St. Charles
Courtyard Chicago St. Charles Hotel St. Charles

Courtyard Chicago St. Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 531 reviews
Rating 8 - Good. 125 out of 531 reviews
Rating 6 - Okay. 56 out of 531 reviews
Rating 4 - Poor. 31 out of 531 reviews
Rating 2 - Terrible. 20 out of 531 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice… Wish they had a hot tub with the pool
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Staff and Room was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was very good but bathroom needs tlc.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisette

Liked: Cleanliness, amenities, property conditions & facilities
check in was awesome! love being a marriott member!
Stayed 1 night in Dec 2025

10/10 Excellent

Antaeus

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly & helpful. I really enjoyed my stay!
Stayed 4 nights in Dec 2025

8/10 Good

Lori

Stayed 1 night in Dec 2025

4/10 Poor

Venesha k

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Every member of the staff i encountered was great and helpful. For that i would give 5 stars. However from the hotel to the rooms, left a lot to be desired. First walked into the lobby, the carpet smelled dirty, with the smell extending up to the hallway of the floor i stayed. The first room i stayed in for a few hours until the door locked stopped working a few hours after check in. They tried to resolve the issue however it happened again and they changed my room. Second room the toilet stopped working for a few hours, It stopped flushing . At that point i chose not to complain as i would be out doing business that day and was scheduled to check out the next day. The sheets were uncomfortable as i itched horribly whenever they came in contact with my bare skin. There were stains on the furniture, on the walls, in the paintings on the wall. Lime scale in the bathroom, shower curtain ripped. The list could go on without end. I would never go back ever but worse i now have to make sure i read Expedia reviews versus looking at the scores. It received and 8.8 definitely not for the accommodations but more likely for the staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Ryan

Disliked: Cleanliness
The staff was fine. The room smelled, shower and tile had rust stains, the water wasn’t very hot in shower. The walls in bathroom had stains on wall paper. Front desk offer switching rooms too tired to even want to switch. The fridg in room didn’t work and they didn’t even have a microwave in room.
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Dec 2025

4/10 Poor

ALI, Cliffside Park

Disliked: Amenities, property conditions & facilities
Paper thin walls. No sound proofing between floors. I can hear everything from above room. Floors squeak. Rusty tub and sink. Hvac was okay. Gym was okay. Breakfast is extra.
Stayed 2 nights in Dec 2025

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, except I was charged $20 on my credit card for nothing.
Stayed 1 night in Nov 2025

8/10 Good

andy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and the bed was comfortable. It would have been nice to have a microwave in the room. There was coffee but to say that they made some food was a joke. No one was behind the counter of what was the “restaurant area” and it was dark. Other than that they had a small pantry area to buy food but nothing in your room to warm it.
Stayed 2 nights in Nov 2025

8/10 Good

Wayne

Stayed 2 nights in Nov 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to change room 3 times. They had us in a handicapped room the first time, the room smelled of smoke the second time but the third time was a charm.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Courteous staff. Breakfast burrito was amazing.
Stayed 2 nights in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
All the above thank you
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up for a very quiet hotel stay with good (Starbucks) coffee available in the lobby in the morning. Staff was friendly and helpful. A tiny, indoor pool is perfect for smaller kids. Like a lot of hotels, this one is suffering from a lack of staff so the on-site bar and restaurant were closed during my stay. If that is important to you, call ahead to see if they will be open during your stay.
Stayed 4 nights in Oct 2025

8/10 Good

raymond

Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Bathroom door did not close, door or frame warped. Door frame heavily rusted. Grill for exhaust fan hanging down from ceiling. Entire shower/bathtub area in need of renovation. Beds too hard. Add N/A to your questions.
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Service was awesome, front desk staff was super friendly
Stayed 1 night in Oct 2025