2/10 Terrible
Melody
Travelled with partner
1 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to let management know that we were very disappointed in our stay. The bed didn’t have a blanket on it or a blanket in the room. It was around 40 degrees on 12/31/25. The heater didn’t go on and off to regulate the temperature in the room. It was either on or off. We slept with our sweatshirts over our pj's. The air purifier showed the filter needed to be changed. The towels should have been replaced a long time ago. I took pictures to show how worn and frayed they were. I've donated better looking/ feeling towels to our local animal shelter. The coffee machine downstairs didn’t work. My husband went to get coffee this morning. Another guest came in and said the coffee machine didn't work the day before. He contacted management and was told it would be taken care of by the next day, which would have been today. I sent a text this morning about all of this and received a generic AI generated response. I have never written a bad review but for $300 a night, I expected better. I understand it was NYE, however, the pictures on the website are NOT what you get.


Melody
Stayed 1 night in Dec 2025






























