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University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Property amenity
Lobby
Lobby sitting area
Meeting facility
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(23 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(61 reviews)
  • City view
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Springfield

With a stay at University Plaza Hotel and Convention Center Springfield, you'll be centrally located in Springfield, within a 10-minute drive of Bass Pro Shops Outdoor World and Wonders of Wildlife Museum & Aquarium. .This hotel is 0.2 mi (0.3 km) from Hammons Tower and 0.2 mi (0.4 km) from Missouri State University.

What's nearby

  • Hammons Tower - 2 min walk - 0.2 km
  • Springfield Expo Center - 3 min walk - 0.3 km
  • Springfield Cardinals - 5 min walk - 0.4 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Firehouse Subs - ‬7 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬1 min walk

About this property

University Plaza Hotel and Convention Center Springfield

University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Grab dinner at Terrace Grille, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 596 out of 1329 reviews
Rating 8 - Good. 324 out of 1329 reviews
Rating 6 - Okay. 198 out of 1329 reviews
Rating 4 - Poor. 108 out of 1329 reviews
Rating 2 - Terrible. 103 out of 1329 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. I appreciated the amenities also
Stayed 2 nights in Dec 2025

8/10 Good

Rachel

Liked: Cleanliness, room comfort
When we arrived, the room was missing a few finishing touches. None of the lights went on with the light switch, so we had to manually turn each one on. There was only one coffee cup in the room. The bathtub had a purple haze to it. Also, the staff member who checked us in did not tell us about an internet password or point us to the elevators (we were on the 4th floor and we didn’t see any signs pointing us to the elevators), but we were able to check in early at 2:30pm instead of 4pm, which was really helpful for us. We were really thankful the indoor pool was working! Overall, a good stay.
Stayed 1 night in Dec 2025

8/10 Good

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2025

6/10 Okay

William

Liked: Room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

ANDREW

Stayed 1 night in Nov 2025

2/10 Terrible

norma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was notbgood at all, the food was super dried. The sausage were over cooked and beown, the French toast was soggy and gross, the egg wete undercook and running.
Stayed 1 night in Nov 2025

10/10 Excellent

ray

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We pretty much stay here when visiting, this time our original room didn't have a refrigerator, but the staff quickly moved us to a room with one, well done!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good but they could have had another person working the counter to help move people through faster. Overall, our stay was great.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Renita, Nixa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, very good price.
Stayed 1 night in Dec 2025

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service
Room and common areas clean, but none of the ice machines worked.
Stayed 1 night in Nov 2025

8/10 Good

Nicole

The rooms are clean and bathrooms look good. My only issue is that they only offer the buffet on weekends, this is not mentioned when checking outmentiThnotllmeyou oay for it. So they give you a tu of h
Stayed 5 nights in Nov 2025

2/10 Terrible

David

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Coffee maker in the BATHROOM??? GROSS!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always good at this hotel. We stay here every time we come to Springfield.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Lester

Stayed 1 night in Nov 2025

6/10 Okay

Helen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was outdated, the room carpet was old and had a bald patch. My credit card was charged for incidental without any explanation. I had to call the hotel billing and was later informed it was for overnight parking. However, no one even asked if I drove a car or taken any information regarding make of my car or license plate number upon check in.
Stayed 1 night in Nov 2025

2/10 Terrible

Cayde

Liked: Staff & service
Disliked: Cleanliness, amenities
We waited 45 minutes for someone to check us in at the front desk. Rooms did not match the photos on the website (they must of been taken when the hotel FIRST opened). The rooms are in complete disarray, dirty and in heavy need of renovation. We ended up switching from the first room because the shower head was broken, the toilet had low flushing pressure, and the TV didn't work. I understand the "get what you pay for" mentality, but I would expect this from a motel not a hotel, especially not a quality inn. The staff member who took care of us was friendly and did her absolute best to work with what she had, so I want to emphasize we did not have any problems with her but the way the entire place is run. A $100 deposit on a room where everything is dirty, broken, patches and rundown is absolutely ridiculous. What's left to break? Would absolutely recommend finding a different hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Walkable to downtown and to Plaster stadium. Beds are comfortable and rooms are clean. Shower has great pressure and VERY hot water (almost too hot).
Stayed 3 nights in Nov 2025

6/10 Okay

Christian

Stayed 1 night in Nov 2025

10/10 Excellent

Samart

Stayed 1 night in Nov 2025

10/10 Excellent

BLAKE

Stayed 1 night in Nov 2025