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University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Property amenity
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(56 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

Springfield

A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. .This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km
  • Bass Pro Shops Outdoor World - 5 min drive - 3.6 km
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 3.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬2 min walk
  • ‪Steak 'n Shake - ‬8 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a seasonal outdoor pool, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Grab dinner at Terrace Grille, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 523 out of 1234 reviews
Rating 8 - Good. 316 out of 1234 reviews
Rating 6 - Okay. 189 out of 1234 reviews
Rating 4 - Poor. 112 out of 1234 reviews
Rating 2 - Terrible. 94 out of 1234 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
There were no vending machines on any floor so you are forced to either leave to get snacks and drinks or pay triple price to buy from the coffee shop. There was mold or dirt in the corners of the shower. The curtains don’t close so leaving only a sheer curtain to shield the room from morning light or prying eyes. Luckily there was a great view of the huge air handling units so probably no peeping toms. Towels you would expect from the dollar tree. All in all not a motel I would recommend to anyone looking for a $50 room let alone $115
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Business traveller
Stayed 1 night in Jul 2025

6/10 Okay

Meghan

Travelled with family
Liked: Property conditions & facilities

Ok for the price, not clear about parking fee.

The lobby and restaurant area were very clean, inviting, and smelled nice. The room was just ok. No hair dryer, the AC never fully cooled the room down. The breakfast buffet for $15 is what other hotels offer for free. They were not clear or upfront about a parking fee charged after our stay. The customer service was very friendly and refunded us without pushback as we didn’t actually park there. The convenience of location was great, but probably wouldn’t stay again when visiting our son at Missouri State.
Stayed 1 night in Jul 2025

4/10 Poor

Bill

Travelled with family
Liked: Staff & service
Arrived at 4:30 PM check-in delayed an hour due to a large convention AC not working properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & amenities

We stayed at University Plaza Hotel every time we come through Springfield. It's wonderful to have a hotel downtown. The fitness room is always great and the location is perfect. We always end our evening with a walk to Tie & Timber Beer Co.
Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Jul 2025

4/10 Poor

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely liked the property. I was just disappointed with the check in process since I had to wait an hour past. Check in to get into my room after I'd already been waiting several hours since they don't allow people to check in early.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Appleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Missouri State Univ. and the Events Center. Convenient for our visit. Weekend breakfast buffet was great. Nice coffee shop in the lobby. Nice ambiance sitting in the main area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 4 nights in Jul 2025

10/10 Excellent

Colleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, friendly staff, great for pets
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 5 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plaza Hotel

This is a wonderful place to stay. I arrive too early to check in, but the staff was very much obliged to take my luggage annd store it until I was able to check in. Everything was absolutely great, wonderful location, very professional staff,Along with great food.
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Staff & service
So far it’s decent
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

robin, oswego

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel when we had tickets to the Cardinals baseball game. And it is the perfect location! And the staff was great and it is a very clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Stayed 1 night in Jul 2025

4/10 Poor

Alden

Disliked: Staff & service, property conditions & facilities

Not Happy

I booked my reservation on March 29, for a King size bed. When I arrived on July 17th I was given two queens because the hotel overbooked. I tried several times to change rooms, but none were available. The next morning while taking my shower, I couldn't get the shower temperature adjusted between scolding hot and freezing cold. Several people in our group "NCRS" reported the same problem. Later that day, we were given a room with a King size bed. I felt since I had made my reservation almost four months in advance, I should have gotten the room I reserved, or at least a refund.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chrissy

Stayed 1 night in Jun 2025

4/10 Poor

Alexis

Business traveller
I called down 3 times to room service to bring me towels and they never brought them up. The room did not look clean upon arrival. I let the staff know and they blew me off. For the price I paid to stay there the quality should be much better and the cleanliness. The only good thing about the place was the free shuttle.
Stayed 2 nights in Jul 2025

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

My first room would not cool down. The move me to a nicer room, but in the morning I had no hot water. I barely had hot water the next two days. The bed was comfortable. Overall, the hotel feels rundown and old
Stayed 3 nights in Jun 2025

2/10 Terrible

Todd

Stayed 2 nights in Jul 2025

4/10 Poor

Ally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled really bad
Stayed 2 nights in Jul 2025

8/10 Good

Jon

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning was barely tolerable. The room would not cool down and it ran the whole time. We were there during our two days stay. We told the front desk and maintenance said that was cold as it would get. Was very disappointing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great. Breakfast could be better.
Stayed 1 night in Jul 2025