University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Lobby
Terrace/patio
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • City view

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • City view

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds
  • City view

Similar properties

About the area

Springfield

With a stay at University Plaza Hotel and Convention Center Springfield, you'll be centrally located in Springfield, within a 10-minute drive of Bass Pro Shops Outdoor World and Hammons Tower. .This hotel is 0.2 mi (0.4 km) from Missouri State University and 0.3 mi (0.5 km) from Springfield Expo Center.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Springfield Cardinals - 5 min walk - 0.4 km
  • Abou Ben Adhem Shrine - 5 min walk - 0.5 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Firehouse Subs - ‬7 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬1 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel in Springfield with a 24-hour fitness center and a coffee shop
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Grab dinner at Terrace Grille, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 580 out of 1325 reviews
Rating 8 - Good. 329 out of 1325 reviews
Rating 6 - Okay. 198 out of 1325 reviews
Rating 4 - Poor. 113 out of 1325 reviews
Rating 2 - Terrible. 105 out of 1325 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean, nice size room
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

jack

Stayed 1 night in Oct 2025

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and moldy rooms

Had to move rooms twice because the first room had mold/mildew all over the ceiling and smelled, the 2nd room’s A/C was so loud and clanking. Ended up having to stay in the 3rd room because that was all that was left and the floors were filthy. We will never stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness
My family loves the size of the room and the fountain in the lobby. The property was clean. It was dated but we didn't mind that. I wish the building was taken care of better. The sink was cracked, stains on carpet, ceiling had damage, bathroom door was damaged. It is in need of repairs however, the staff was friendly and the room met our need.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kati

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Travelled with family
Liked: Amenities
We were stopped and questioned about eating there apparently we weren't dressed well enough to think we could afford a room there. Disheartening
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Breakfast buffet is 16 dollars a person. There is no refrigerator in rooms. No vending machine. The rooms air conditioning is effective however very quiet. Difficult if you are used to white noise for sleep.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to where I had to be
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was no kleenex in the room. No fridge or microwave.
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in this hotel many times for events, but this was my first time staying at the hotel. It was clean and quiet. The staff was incredibly friendly. Check in was one of the fastest I've ever experience and check out was likewise just as fast. I'll definitely stay here again, it was a great experience!
Stayed 2 nights in Oct 2025

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities
Pretty good and safe.
Stayed 2 nights in Oct 2025

4/10 Poor

Becky

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed in the rooms. Needs updating. No microwave or mini fridge. Mattresses was old and saggy
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacie

Stayed 1 night in Oct 2025

6/10 Okay

Crystal, Litchfield Park

Stayed 2 nights in Oct 2025

10/10 Excellent

Jaci

Liked: Cleanliness, property conditions & facilities
Would stay again, it was clean and well kept!
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula, Chesterfield

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 1 night in Oct 2025