University Plaza Hotel and Convention Center Springfield

3.5 star property

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby
Lobby sitting area
Property amenity
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

View map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Springfield

A stay at University Plaza Hotel and Convention Center Springfield places you in the heart of Springfield, just a 5-minute walk from Missouri State University and within a 5-minute drive of Mercy Hospital Springfield. .This hotel is 2.6 mi (4.2 km) from Bass Pro Shops Outdoor World and 2.7 mi (4.3 km) from Wonders of Wildlife Museum & Aquarium.

What's nearby

  • Springfield Expo Center - 3 min walk - 0.3 km
  • Hammons Field - 6 min walk - 0.6 km
  • Missouri State University - 6 min walk - 0.6 km
  • Bass Pro Shops Outdoor World - 5 min drive - 3.6 km
  • Wonders of Wildlife Museum & Aquarium - 5 min drive - 3.6 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪University Plaza Hotel & Convention Center - ‬2 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a seasonal outdoor pool, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (39,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 517 out of 1221 reviews
Rating 8 - Good. 315 out of 1221 reviews
Rating 6 - Okay. 189 out of 1221 reviews
Rating 4 - Poor. 109 out of 1221 reviews
Rating 2 - Terrible. 91 out of 1221 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Travelled with family
Veryclean, friendly staff. The restaurant and Bar onsite is a plus! We enjoyed our stay!
Stayed 1 night in Jun 2025

8/10 Good

Justine

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

I'd stay again for sure

This was my first time I've stayed in a conversation center hotel. I was impressed. It looked the same in the photos too. My room was bigger then I had expected expecally for the price. Over the weekend was a convention with the people attending parting till dawn I only knew this because I had to leave my room, it was that quiet in the room. All in all the staff was great the room very clean and it was a comfortable and quiet stay. I do however wish the bar was open and there were vending or some kinda late night munchie place on site.
Stayed 4 nights in Jun 2025

8/10 Good

Leslie

Stayed 1 night in Apr 2025

8/10 Good

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique architecture of the interior of the hotel. Coffee shop on site. Outdoor seating with fire pits was nice. Room was quiet and clean however there was no fridge. Bed comfort was ok. Cons: We called twice to notify front desk of late arrival. No one answered phone or returned call as requested. At check in we seemed to have difficulty communicating clearly with clerk. She spoke very quietly and did not provide any direction just handed us our keys.
Looking down into lobby
Standard double queen
Stayed 1 night in Jun 2025

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok room. Clean, nice staff.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great location, can walk downtown to eat andcto the University. Good price point. Room was clean. Couldn't fine ice machine, store and bar were closed.
Stayed 1 night in Jun 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Linda

Travelled with partner
Disliked: Amenities, property conditions & facilities
What a joke. Lounge and all restaurants were all closed due to ‘low occupancy’. I wasn’t notified of this and the closest place we found to eat at was a bar/grill 5 miles away. All ice machines were out of order. Requested a blanket for the bed several times, got none. Front desk lady was rude and didn’t care about anything except her phone. Complete waste of my money.
Stayed 1 night in Jun 2025

10/10 Excellent

Remington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

Include Breakfast when making Reservations.

Accomodations were fine. I chose location because I am familiar with the area. Room for one was comfortable, very clean .. the two upholstered chairs were shabby and worn. Room I had was over rooftop ( with HVAC systems but noise was not a problem and I wasn't staying for a view. Staff friendly, easy check in and out. I was given a complimentary breakfast when I inquired because the area was clean, inviting and variety of breakfast items appealing. Highly recommend including breakfast in reservation!
Stayed 1 night in Jun 2025

4/10 Poor

Jasmine, Kansas City

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very outdated did not like it at all!!
Stayed 2 nights in May 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t remember the man who helped check us in, but he was so awesome.. We ended up staying here b/c my daughter was supposed to race in the AFT Royal Enfield Race in Wheatland, but due to the weather her race was canceled. So we are from Washington state and totally out of our element, but the staff member was extremely helpful. We definitely would recommend and stay again!!! 💕
Stayed 2 nights in Jun 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for a quick night. Check-in was easy and quick. Hotel seemed pretty clean all-around. Decor and couch in the room were a bit dated, but the carpet looked quite clean and the bedding looked fresh and was comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was fairly quiet and close to our destination. Easy check-in and checkout. We couldn't find a working ice machine. The restaurant and bar were never open. The room had a bit of a funky odor and we had to keep the a/c set at 60 to keep the room comfortable. Overall our stay wasn't intolerable but there's room for improvement.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in May 2025

6/10 Okay

justin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Service

Took someone about 10 minutes to show up and check us in and then when we left no one was around for us to let them know we were leaving
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Business traveller
Stayed 6 nights in May 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service
It was clean and quiet could use a little updating but a good value for the money staff were great
Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute reservation

Stayed 1 night in Jun 2025

6/10 Okay

Heather

Travelled with family
Trash was over flowing outside front entrance — property looks tires. Trash in parking lot. And I didn’t know I had to pay $10 to park IN the hotel lot. Ridiculous. It’s parking lot, not a garage or gated lot. :-/
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Mary

Travelled with partner
Disliked: Amenities
Charged to park on the premises. Ad stated buffet breakfast served. Had to pay for buffet. I,ve stayed high end hotels and never had to pay to park. I will never stay at this hotel again. They did not clean room while we were gone. Had to ask for more towels.
Stayed 2 nights in May 2025