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Hampton Inn & Suites Springfield/Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Reception
40-inch LCD TV with premium TV channels, TV
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(112 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Premium Studio With 1 King Bed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3
  • Free Wi-Fi

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3
  • Free Wi-Fi

2 Queens Microwv/Fridge/Wetbar Studio Suite

  • Sleeps 6
  • Free Wi-Fi

Room with Two Queen Beds and Microwave/Fridge - Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 5
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Springfield MA
Metro Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,279 reviews
The price is AU$178
includes taxes & fees
25 May - 26 May
La Quinta Inn & Suites by Wyndham Springfield MA

About the area

Springfield

With a stay at Hampton Inn & Suites Springfield/Downtown, you'll be centrally located in Springfield, within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and Titanic Museum. .This hotel is 0.5 mi (0.8 km) from MGM Springfield and 1.4 mi (2.2 km) from Forest Park.

What's nearby

  • Titanic Museum - 8 min walk - 0.7 km
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • Dr. Seuss National Memorial - 16 min walk - 1.4 km
  • MassMutual Center - 16 min walk - 1.4 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms, featuring kitchenettes with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Springfield/Downtown. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Springfield? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown

Hotel Hampton Inn & Suites Springfield / Downtown Springfield

Springfield Hampton Inn & Suites Springfield / Downtown Hotel

Hotel Hampton Inn & Suites Springfield / Downtown

Hampton Inn & Suites Springfield / Downtown Springfield

Hampton Inn Suites Springfield / Downtown

Hampton Inn Hotel

Hampton Inn

Hampton Springfield Downtown

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Layia

Liked: Cleanliness, staff & service, amenities
Beautiful place and it was very comfortable
Stayed 1 night in Feb 2026

6/10 Okay

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room!! Nice large bathroom with big counter. Great shower, good pressure and good spray. Nice thick towels. But no clock, no notepad or pen. Bathroom had weird faucet & needs towel rods, esp when they don't do service every day anymore the way hotels used to until covid when they learned it saved them money to stop. Then they never brought it back. So how is one supposed to dry a wet towel? A single hook does not dry a towel the way they hang all bunched up. They dry on an actual towel rod & there are two big walls that could hold them. Since they don't do service daily I asked just to have my bed made. Well they didn't do it & housekeeping was gone when we came in at 6pm. I asked the front desk why they didn't, & was told our "do not disturb" sign was on our door WHICH IS A BIG FAT LIE!!! It was hanging inside our room. Also the bed should be on the other wall so it faces the tv. It hurt my neck looking at it sideways and there is a perfect big wall the bed could go on instead. The hotel is in a great location for the many attractions here! Breakfast was great! Lots of choices & plenty of everything. But they need more fruit besides brown bananas a& tiny green apples. They had good coffee & real half & half! They had cookies out when we arrived Thursday & we had a couple. But none for the weekend?! All in all it was ok. Just very upset that their staff would LIE. That's just unacceptable. But they did have discount tickets for Basketball Hall of Fame!
Stayed 3 nights in Feb 2026

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and spacious and the bed and pillows were super comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet, clean, staff is polite and have a great sense of humor, very accommodating place to stay! Thank you, would visit again!
Stayed 1 night in Jan 2026

8/10 Good

PATRICK

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room and quiet
Stayed 3 nights in Jan 2026

10/10 Excellent

Debomita

Stayed 1 night in Oct 2025

4/10 Poor

linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was great. Workers were very helpful when running out of things and helping my children make waffles. However, 2nd floor was unsafe. Seems there were beds, end tables all broken down just laying in the hallway. Ice machines were not available other than on 1 floor of an entire hotel.
On a floor in the middle of the hallway
Stayed 1 night in Jan 2026

8/10 Good

Luis de

Stayed 1 night in Jan 2026

8/10 Good

Glen, Richmond

Stayed 3 nights in Dec 2025

6/10 Okay

Danielle

It was in construction
Stayed 1 night in Dec 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Greishmary

Liked: Cleanliness, amenities, property conditions & facilities
It is clean and it smells clean
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was great and clean. The staff was very welcoming.
Stayed 3 nights in Dec 2025

10/10 Excellent

alexander

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Steve

Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

CHERBY, Independence

Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, amenities
Breakfast was great and parking lot was clean of snow
Stayed 1 night in Dec 2025

10/10 Excellent

CHERBY, Independence

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 4 nights in Dec 2025

10/10 Excellent

Ha

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Price, location and personnel
Stayed 4 nights in Dec 2025

10/10 Excellent

L.

Stayed 1 night in Dec 2025