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Best Western Jacksonville Inn

2.5 star property

Photo gallery for Best Western Jacksonville Inn

Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

View map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Place, Illinois College
    ‪17 min walk‬
  • Place, Morgan County Fairgrounds
    ‪3 min drive‬
  • Place, Future Champions Sport Complex
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free cots/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Sleep Inn & Suites South Jacksonville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 613 reviews
The price is AU$136
includes taxes & fees
16 Nov - 17 Nov
Sleep Inn & Suites South Jacksonville

About the area

Jacksonville

Located in Jacksonville, Best Western Jacksonville Inn is within a 5-minute drive of Illinois College and Jacksonville Community Park. .This hotel is 1.2 mi (1.9 km) from Morgan County Fairgrounds and 1.3 mi (2.1 km) from Prairie Land Heritage Museam.

What's nearby

  • Illinois College - 17 min walk - 1.5 km
  • Morgan County Fairgrounds - 3 min drive - 1.8 km
  • Governor Duncan Mansion - 3 min drive - 2.1 km
  • Jacksonville Community Park - 4 min drive - 2.8 km
  • Future Champions Sport Complex - 6 min drive - 3.5 km

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 44 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Applebee's Grill + Bar - ‬3 min walk
  • ‪Sonic Drive-In - ‬5 min walk

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 56 air-conditioned rooms featuring microwaves and MP3 docking stations. LED televisions are provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 734 reviews
Rating 8 - Good. 220 out of 734 reviews
Rating 6 - Okay. 86 out of 734 reviews
Rating 4 - Poor. 37 out of 734 reviews
Rating 2 - Terrible. 27 out of 734 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nykeem

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really disappointed. I had been traveling all day with my young son. First room we were in had mold. Second room floor was wet and dirty bathroom. He was so tired that he fell asleep b4 I could request another property
Water in a bag with mold
Pee around toilet
Something in the refrigerator
Toilet not clean
Stayed 1 night in Aug 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness
Clean room but carpets dirty and lots of moisture in room making sheets a little damp. Dated facility.
Stayed 1 night in Aug 2025

6/10 Okay

Allison

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet was stained and felt sticky. The entire place smelled bad. Outdated rooms. The tub was slow to drain so I had to stand in standing water while taking a shower. The breakfast was fairly nice with several options. The staff was friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffery

Travelled with family
Liked: Cleanliness, staff & service
Hotel is older and could use some updates exspecially new carpeting in the rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that the rooms did not have lotion. I asked the front desk and they said they didn’t provide that anymore. I’ve never been to a hotel that didn’t have any lotion. Other than that, this was a great stay!
Stayed 2 nights in Jul 2025

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Haley

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience!

Overall the stay was good and the room and hotel were clean. Workers were very nice and service was amazing. The only things that could have made it better were, the carpets in the room could use a carpet cleaning as they looked like they haven’t been cleaned in a while. The hallways and room were very humid and noticed dehumidifiers in the hallway. Which is fine, they just need emptied more. I emptied the one in our hallway twice during our one night stay and noticed the humidity got a lot better when I did that.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Was able to park right outside our room. Very close to lots of food options.
Stayed 1 night in Jul 2025

10/10 Excellent

Raeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Allowed early check in. Very nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quaint place in central Illinois

This was a nice little place for a 4th of July getaway. The room was comfy and clean, and breakfast was good. Location was excellent for exploring both the immediate area and some areas near the Illinois River.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Overall okay, except kids running up and down the hall at the hours of 10pm- midnight, & children riding scooters in the dark parking lot at 10pm while the adults were not supervising them
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Hot & Humid week = muggy room

The hallways were pretty warm. It was a hot and humid week, the room were humid and had to run the A/C fan at 66 to try to dry it out a bit. It was ok for room comfort.
Stayed 6 nights in Jun 2025

6/10 Okay

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort

Home away from home

The hotel is a little older, but very well maintained and clean. The staff was friendly and helpful. The breakfast was great and the beds were very comfy. We had the room with the jacuzzi tub and balcony overlooking the pool... very clean and spacious. We had a really nice time there!
Stayed 2 nights in Jun 2025

2/10 Terrible

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, great location. Very clean and up to date.
Stayed 2 nights in Jun 2025