Candlewood Suites Indianapolis by IHG

2.5 star property

Photo gallery for Candlewood Suites Indianapolis by IHG

Indoor pool
Terrace/patio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View map
8111 Bash Street, Indianapolis, IN, 46250
  • Place, Community Hospital North
    ‪14 min walk‬
  • Place, Dave & Buster's
    ‪2 min drive‬
  • Place, Fashion Mall at Keystone
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪42 min drive‬

Room options

Studio Suite, 2 Double Beds

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

8.2 out of 10
Very good
(16 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll In Shower)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 Qn, Sofa Bed, Comm, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(43 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (1 Qn, Sofa Bed, Addl Lvng Area)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Indianapolis

With a stay at Candlewood Suites Indianapolis by IHG in Indianapolis (Castleton), you'll be within a 15-minute drive of Fashion Mall at Keystone and Indiana State Fairgrounds. .This hotel is 10.2 mi (16.4 km) from Children's Museum of Indianapolis and 14 mi (22.6 km) from Indiana Convention Center.

What's nearby

  • Community Hospital North - 14 min walk - 1.2 km
  • Castleton Square - 16 min walk - 1.4 km
  • Dave & Buster's - 2 min drive - 3.5 km
  • Fashion Mall at Keystone - 6 min drive - 7.4 km
  • Fort Harrison State Park - 12 min drive - 6.2 km

Getting around

  • Indianapolis Station - 25 min drive
  • Indianapolis Intl. Airport (IND) - 36 min drive

Restaurants

  • ‪Twin Peaks - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Skyline Chili - ‬7 min walk
  • ‪Red Robin - ‬13 min walk

About this property

Candlewood Suites Indianapolis by IHG

Hotel in Indianapolis with a 24-hour health club and a 24-hour business center
Candlewood Suites Indianapolis by IHG offers 124 accommodations with DVD players and safes. Beds feature premium bedding. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
Make yourself at home in one of the 124 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Indianapolis by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis by IHG Hotel
Candlewood Suites Indianapolis an IHG Hotel
Candlewood Suites Indianapolis by IHG Indianapolis
Candlewood Suites Indianapolis by IHG Hotel Indianapolis

Candlewood Suites Indianapolis by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1018 reviews
Rating 8 - Good. 262 out of 1018 reviews
Rating 6 - Okay. 131 out of 1018 reviews
Rating 4 - Poor. 101 out of 1018 reviews
Rating 2 - Terrible. 120 out of 1018 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sub par

It was a low-grade facility...not what I am used to with IHG stays. I will not be coming back to location. I'm sure after a major face lift the property could be better, but I don't see it ever being at the same standard that I am used to at my usual Hampton Inn & Suite stays.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food spots
Stayed 2 nights in Jul 2025

8/10 Good

Kwashonda

Stayed 1 night in Jul 2025

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and will return if I ever need a room again
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay here again

No one was at the front desk when we arrived to check in. Stood waiting for at least 10 minutes. After finally checking in, we made our way to the elevators where it smelled like dog pee. Our room was clean, however we did not get any sleep due to the noises of the room keeping our child awake. Every hour and a half on the dot, the pipes made a horrible screeching sound. Every few hours the fridge made noises that sounded like there was demolition happening down the hall.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Indy

I would recommend this hotel if you’re looking for an inexpensive hotel located around many good restaurants. The hotel was very clean and the staff was very polite. I’d stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Room was nice and comfortable and staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Renovations were underway. Friendly staff!
Stayed 1 night in Jul 2025

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS !!!!

After my daughter got bit up by bedbugs at another location. Now my wife did. DO NOT GO HERE BED BUGS !!!!! And once again can’t get ahold of a manager or anybody. Again ..
Stayed 2 nights in Jul 2025

6/10 Okay

Claudette

Travelled with family
Liked: Staff & service, room comfort
This was a one night stay on our way home to Wisconsin. Our room was nice and appeared newly renovated. The bed was comfortable. The hallways near the lobby smelled of smoke and the carpet was stained. I tried to use the whirlpool but it did not work. The gentleman at the front desk was very nice and informative.
Stayed 1 night in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was surprisingly ok.

After walking into a lobby under construction and seeing signs of further renovation on the way to our room, I wasn't sure what to expect, but our room was renovated, clean and comfortable. Also, quiet! The lobby staff were very capable and courteous.
Stayed 1 night in Jul 2025

10/10 Excellent

dominique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the midst of updates and changes but was okay loved the free laundry facilities.
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dishwasher didnt work, ac didnt have a cover on it, mattress was moldy or dirty
Stayed 2 nights in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed uncomfortable, hallways were filthy. Outside had loitering goin on, felt unsafe for my family. Staff was outstanding.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2025

4/10 Poor

Felicity

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bugs crawling across the kitchenette!! I left and didn’t stay! The bed was falling apart noisy and squeaky! The ac wouldn’t turn off! It was AWFUL
Stayed 1 night in Jul 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our overall stay was great. We were able to get towels as often as we needed them, but our room was never swept or mopped the entire visit. I thought midway it would have been mopped at least once. I also felt that the bathtub could have been cleaned at least once midway. I loved the indoor pool and whirlpool spa. The spa didn’t get warm until the day before checkout, but that was fine. Overall, it was a great experience. Thank you.
Stayed 6 nights in Jul 2025

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was spacious and clean. Staff very attentive and earn to assist. Love the access to laundry. Great pool area. Although renovations going on it was a great stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great stay

This was not a great place to stay. No communication. We really were just here for one night. We won’t stay again.
Stayed 1 night in Jul 2025

8/10 Good

Erica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiyiana

Liked: Amenities, property conditions & facilities
Love the staff! Always willing to help
Stayed 2 nights in Jun 2025

2/10 Terrible

Ashlee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don't. This is so ghetto. Its nasty. It stinks. The pictures they have on the website must be from 20 years ago when it was new and well kept.
Stayed 2 nights in Jul 2025