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Sure Hotel by Best Western Reading

3.0 star property

Photo gallery for Sure Hotel by Best Western Reading

Front of property
1 bedroom, in-room safe, desk, laptop workspace
Staircase
Property amenity
Daily English breakfast for a fee

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪9 min walk‬
  • Royal Berkshire Hospital
    ‪12 min walk‬
  • Oracle
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Reading

With a stay at Sure Hotel by Best Western Reading, you'll be centrally located in Reading, a 4-minute drive from Thames River and 9 minutes from Nirvana Spa. .This hotel is 0.3 mi (0.5 km) from University of Reading and 0.6 mi (1 km) from Museum of English Rural Life.

What's nearby

  • University of Reading - 9 min walk - 0.8 km
  • Royal Berkshire Hospital - 12 min walk - 1.1 km
  • Oracle - 17 min walk - 1.5 km
  • Reading Museum and Town Hall - 3 min drive - 1.7 km
  • Madejski Stadium - 4 min drive - 3.7 km

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Kungfu Kitchen - ‬6 min walk
  • ‪The Dairy - ‬11 min walk
  • ‪Happy Panda - ‬6 min walk
  • ‪Sizzling Spice - ‬5 min walk
  • ‪Hop Leaf - ‬8 min walk

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
At Sure Hotel by Best Western Reading, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 393 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express how disappointed I am with this booking, whilst trying to check in the receptionist couldn’t find our booking, so had to get a senior member to come and check, upon checking Sebastian confirmed no booking through Expedia even though we had receipts. This hotel was also paid upfront. He was aggressive and shouting how it’s our problem that this was booked via a third party and not direct with the hotel and said we would need to pay again. It was the middle of the night 3 young woman by themselves being shouted at by a senior member of staff, after contacting Expedia who were extremely helpful, they tried to ring the hotel twice but Sebastian would not take the call. After a huge fuss he then decided we could have our room that we paid for in the end. The room was GROTTY. We found a huge spider and whilst moving the bedding bugs crawled out. Needless to say we would never return to this hotel even if we were paid to. Stay clear
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Room comfort

Self-contained economic accommodation.

Perfectly adequate for our needs. We especially needed to be able to prepare a few of our meals. The kitchenette arrangement was perfect for that. Our beds were comfortable. The en-suite was adequate. We asked for a room clean as we had to extend our stay. This was forgotten but was completed the following day. Reception staff were helpful. Parking was easy. The hospital and university are close by. This was refurbished student study accommodation and provided a self contained economic option for us.
Stayed 5 nights in May 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I was originally in 810 was some distance away from the main building, I was in a top room that had rotten wooden windows and a gap between the wood and the glass. There was a musty smell and was in need of decorating and a fresh up. The second room 214 in the main building was ok, very small but as it was only for 1 night it did the job. Had to go back to receiption as key card did not work the first time. "Bar meals" consisted of chilli con carne or a choice of 6 different curries. Two gents on reception where helpful and friendly when I asked to move room. Would not stay there again.
Stayed 1 night in May 2025

8/10 Good

Carol

Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Basic hotel but was ok for a quick stop over. I think used by people staying long term. Staff helpful.
Stayed 1 night in May 2025

10/10 Excellent

cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Gurdev

Business traveller
Liked: Staff & service
I found the property to be alright. I din't try the food or the bar so I can't comment on that. I will stay again.
Stayed 1 night in May 2025

8/10 Good

Matt

Stayed 3 nights in May 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Sufficient

The place seems a bit worn. I couldn’t get the heat to go on in the morning and was cold getting dressed. Otherwise it was clean and sufficient.
Stayed 3 nights in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

stuart

Stayed 1 night in May 2025

6/10 Okay

Derek

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

john

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Last minute

It was a last minute thing as I was down in Reading for business and change of plan.
Tight and hot
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the facilities in my room. As well as an ensuite shower room, the wardrobe contained a fridge with freezer compartment, microwave, kettle, kitchen sink, cutlery and crockery. The only downside was that I couldn't turn the heated towel rail off, so the room was a bit warmer than I would have liked.
Stayed 1 night in Apr 2025

6/10 Okay

Ivona

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MADONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 2 nights in Apr 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Apr 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great price for a comfortable one night stay

Lovely staff working on reception. Room comfortable but tired could do with redecorating. Bonus a fridge freezer and microwave in the room. Breakfast good but a lack of cutlery meant we had to use wooden forks.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025