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Sure Hotel by Best Western Reading

3.0 star property

Photo gallery for Sure Hotel by Best Western Reading

Exterior
Staircase
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Daily English breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View map
39 Christchurch Road, Reading, England, RG2 7AN
  • Place, University of Reading
    ‪9 min walk‬
  • Place, Royal Berkshire Hospital
    ‪12 min walk‬
  • Place, Oracle
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

View all photos for Standard Family Quadruple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Family Quadruple Room

  • Sleeps 4

Executive Triple Room

  • Sleeps 3

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Executive Room With 1 Single Bed-Non-Smoking

  • Sleeps 1

Studio with Double Bed-Non-Smoking

  • Sleeps 2

Similar properties

Bar (on property)
Best Western Reading Calcot Hotel
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, 113 reviews
The price is AU$107
includes taxes & fees
22 Mar - 23 Mar
Best Western Reading Calcot Hotel

About the area

Reading

With a stay at Sure Hotel by Best Western Reading, you'll be centrally located in Reading, within a 5-minute drive of Thames River and University of Reading. .This hotel is 0.6 mi (1 km) from Museum of English Rural Life and 0.7 mi (1.1 km) from South Street Arts Centre.

What's nearby

  • University of Reading - 9 min walk - 0.8 km
  • Royal Berkshire Hospital - 12 min walk - 1.1 km
  • Oracle - 15 min walk - 1.3 km
  • Reading Abbey Ruins - 17 min walk - 1.5 km
  • Reading Museum and Town Hall - 3 min drive - 1.7 km

Getting around

  • Reading West Station - 8 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Happy Panda - ‬6 min walk
  • ‪Gooi Nara - ‬4 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪Greggs - ‬6 min walk
  • ‪Kyaneez - ‬11 min walk

About this property

Sure Hotel by Best Western Reading

Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
At Sure Hotel by Best Western Reading, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
The staff were helpful, the hotel is clean but pretty basic
Stayed 2 nights in Dec 2025

8/10 Good

Nils P.

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was slightly tired, but very clean and had everything we needed in the room. The staff were very friendly, efficient and helpful. Very recommendable
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Stayed 1 night in Oct 2025

8/10 Good

Sidiquee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

6/10 Okay

Ruth

Business traveller
Liked: Cleanliness, staff & service
This is a pretty run down place with rotten windows, cheap toiletries and drinks. The staff are friendly and the rooms clean with the highest water pressure I've ever known. Breakfast offered a good choice. There was a fridge and microwave in the room which was unexpected and they offered a reasonably priced set of simple meals. I think there a probably a lot of workmen stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

SUZANNE

Business traveller
Liked: Cleanliness
room was very clean, bed was comfortable. Check in staff could not do enough to help me. Great customer service!
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good. Well cooked. Nice variety of food service was good
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 2 nights in Oct 2025

10/10 Excellent

Aisha

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for one night, good size family room and great reception staff. Would definitely stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Phil

Stayed 4 nights in Oct 2025

6/10 Okay

Mazen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, the rooms aren’t soundproof at all. You can easily hear people talking, phones ringing, and doors opening and closing next door. It gets really annoying and makes it hard to relax.
Stayed 1 night in Oct 2025

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Everyone was very friendly and helpful. The room was comfortable and clean. The breakfast was good. The area was safe. In good walking distance to University of Reading. Will stay there again!
Stayed 9 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large ground floor Club room at front of the building, parking area outside large windows was noisy plus 24/7 lights from busy main road. Close to reception. Room a bit shabby but airy and warm from easily controlled radiators. Comfortable clean beds. Very small shower and toilet - could do with updating. Toilet seat was loose, needs repair, could be hazardous for older person like me. Reception staff were very helpful and friendly on aŕrival, showed me a couple of rooms but the lift was not working so couldn't look upstairs. Buffet breakfast choices excellent, cereals, fruits, yoghurt, toast etc.juices, tea, coffee, oatmilk. Full English 😋 freshly cooked.
Stayed 2 nights in Oct 2025

8/10 Good

Bernice

Liked: Cleanliness, room comfort

You get what you pay for

Ultimately you get what you pay for. I stayed in room 200. The room was clean and the bed comfortable but overall the decor was dated. Not a problem for me as I was only staying 1 night. One think it is lacking is a bedside table which was annoying but not a major issue. This is an excellent location if you are visiting your child at Reading University (as I was) because it is a 15 minute walk, or 5 minute drive away. There are all the amenities you need. Kettle, fridge, microwave, plates, bowls, cutlery and a hairdryer. I didnt have the breakfast so I can't comment on that.
Stayed 1 night in Oct 2025

8/10 Good

Hanne

Stayed 7 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall wonderful experience, all staff I encountered were courteous and helpful. Room was clean and fresh, bed comfortable and all linens smelled delightful! Located on a bus route, easy walk into town Centre, various shops/eateries a few minutes walk away from hotel. I will definitely stay there again.
Stayed 6 nights in Sep 2025

6/10 Okay

Stuart

Stayed 3 nights in Sep 2025

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay bedding soiled on both beds ,old discoloured sheets ,not fit for purpose.will be expecting a full refund for amount paid. Absolutely disgusting and so disappointing for us and our disabled daughter. I would appreciate your cooperation in this matter . kind regards Philip Whittaker.
Stayed 2 nights in Sep 2025

10/10 Excellent

Giedre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff... Everything was good
Stayed 1 night in Sep 2025

4/10 Poor

Cherilyn

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jeanette

Travelled with family
Disliked: Amenities, property conditions & facilities
Curtains were ripped in the room, no blinds or nets on the window, tbe window was dirty,small dining room,so 30 minutes wait to go in for breakfast. our breakfast order was lost (we only realised when 3 other tables received their orders before us who had ordered after us) limited bar drinks & then it closed at 10 20 Saturday night
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated easy off-street parking Was convenient and clean Staff was helpful, cheerful and courteous despite being VERY busy at breakfast. Nicole went above and beyond! Room was small but definitely adequate for a place to lay ones head for a good night's sleep! TY Would stay again in a heartbeat. In fact we did a week later!!!
Stayed 1 night in Sep 2025