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Hotel Portal Lençóis

3.5 star property

Photo gallery for Hotel Portal Lençóis

Lobby sitting area
Front of property
Terrace/patio
Luxury Twin Room | Living area
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast included

Explore the area

Map
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000
  • Otaviano Alves Square
    ‪5 min walk‬
  • Casa de Cultura Afrânio Peixoto
    ‪7 min walk‬
  • Ribeirao do Meio Waterfall
  • Lencois (LEC-Coronel Horacio de Mattos)
    ‪32 min drive‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room | Living area

Luxury Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow

Bungalow

Bungalow

  • 3 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Mezzanino

Mezzanino

Mezzanino

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lunch and dinner served, Brazilian cuisine

Terra dos Diamantes

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (68)
The price is AU$140
for 1 room
includes taxes & fees
23 May - 24 May
Terra dos Diamantes

About the area

Lençóis

With a stay at Hotel Portal Lençóis in Lençóis, you'll be within a 10-minute walk of Otaviano Alves Square and Prefeitura Municipal. .This family-friendly hotel is 0.2 mi (0.4 km) from Ribeirao do Meio Waterfall and 0.2 mi (0.4 km) from Cave of Colored Sands.

What's nearby

  • Otaviano Alves Square - 5 min walk - 0.5 km
  • Casa de Cultura Afrânio Peixoto - 7 min walk - 0.6 km
  • Nossa Senhora do Rosário Church - 7 min walk - 0.6 km
  • Senhor dos Passos Church - 10 min walk - 0.9 km
  • Cave of Colored Sands - 14 min walk - 1.2 km

Getting around

  • Lencois (LEC-Coronel Horacio de Mattos) - 78 min drive

Restaurants

  • ‪Cozinha Aberta - ‬9 min walk
  • ‪Restaurante Sabor da Serra - ‬8 min walk
  • ‪Cozinha do Rição - ‬8 min walk
  • ‪Restaurante Garimpo Gourmet - ‬8 min walk
  • ‪Café do Mato - Bistrô & Cafeteria - ‬8 min walk

About this property

Hotel Portal Lençóis

Family-friendly hotel with free breakfast and a fitness center
Hotel Portal Lençóis offers 86 accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lençóis hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hotel Portal Lençóis has a restaurant serving lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Property is also known as

Hotel Lencois
Hotel Portal Lençóis Lencois
Lencois Hotel
Portal Lencois
Portal Lencois Hotel
Portal Lençóis Lencois
Portal Lençóis
Hotel Portal Lençóis Hotel
Hotel Portal Lençóis Lençóis
Hotel Portal Lençóis Hotel Lençóis

Hotel Portal Lençóis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 146 reviews
Rating 8 - Good. 50 out of 146 reviews
Rating 6 - Okay. 18 out of 146 reviews
Rating 4 - Poor. 10 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tiago

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lame service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

The hotel has all the amenities of a resort from a pool, restaurant, games room, outdoor massage gazebo, and gym. It has a beautiful setting that overlooks the lush greenery being situated on top of a hill. It is a bit of a walk from the city but the hotel offers free scheduled shuttle service throughout the evening. Breakfast is good with variety of options and juices. Overall, great hotel for solo, family or business. Staff are quick to respond any issues. I would not recommend the bungalows as they are not as lit but the individual rooms are bright and lovely.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean rooms, not a very fancy resort by any means but very comfortable, a bit of a walk up the hill from the center of Lencois
Stayed 1 night in Sep 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Ivonaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Cristiano

Liked: Staff & service

Já foi melhor... avalie o custo x benefício.

pontos positivos: - atendimento dos funcionários, em especial João Vitor e o jovem Artur. - espaço verde, tranquilo, ótima piscina, excelente café da manhã. - boas opções de drinks e petiscos pontos negativos: - não confiem no transfer do hotel para o centro. Nos deixou na mão. - ar condicionado com temperatura "fixa" de 24°C. - mau contato de interruptores - o serviço de arrumação do quarto atrasa bastante. Em resumo: o hotel precisa de uma geral no sistema elétrico e renovação de alguns equipamentos, principalmente o da refrigeração. Fizemos queixa da ausência do transfer (tem horários definidos), mas a recepção ignorou nossa reclamação. Não recebemos sequer um pedido de desculpas.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elionara Ferreira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MARCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa sem nenhum problema! Perto do centro e também perto do Serrano onde é possível tomar banho no rio!
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchegante e ótimo atendimento!

Hotel aconchegante, com equipe experiente e muito atenciosa!
Stayed 3 nights in Dec 2024

10/10 Excellent

simone m dantas de melo

Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Flavio J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Hotel bem conservado e ótimo atendimento
Stayed 3 nights in Jul 2024

10/10 Excellent

MUSSUETE

Stayed 3 nights in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

José Carlos

Liked: Cleanliness, staff & service

Hotel em condições estruturais precárias.

Apartamento antigo, móveis velhos, pisos soltando, sanitário antigo, roupas de cama e banho cheirando a mofo. Estruturas precisando de reforma urgente. Baixa relação custo-benefício. O que se pode dizer de positivo é o café da manhã e a paisagem ao redor da área de lazer.
Stayed 5 nights in Jun 2024

10/10 Excellent

Simone Nunes Camara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não vale a pena. Muito caro para o que oferece!!

Horrível. O hotel está abandonado. A piscina está com as cadeiras cheias de limo e pedi um camarão alho e óleo que eles cobram caríssimo e foi o pior que já comi na vida, um camarão inteiro e ainda mandaram uns só a cabeça em um prato mal feito. O chuveiro estava frio e precisei reclamar várias vezes e ainda tomei banho frio até consertarem. O gerente ninguém achou e não apareceu, mas dizem que tem. No quarto a mobília tem cupim. Enfim, é um hotel grande, caríssimo para o que oferece e a sensação é que está naquele modo ""o último que sair apague a luz"". E sem esquecer que o telefone do quarto não funciona.
Stayed 1 night in Apr 2024

6/10 Okay

Raimundo Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

gabriel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Gabriel

O hotel pecou e muito na relação com o cliente. Houve um problema na agua e já no próprio check in, não informaram, só descobrimos durante a estadia. Ficamos sem água quente em um ambiente frio, por 2 dias, e no último trouxeram um balde de agua quente. A recepção insistia em dizer que já estava voltando a funcionar e por vezes que já tinha voltado. Desrespeito total! E um hotel que cobra caro pela diária, na opção cama de casal, na verdade são 2 de solteiro juntas, ou seja no meio da noite as camas se afastam. Péssima experiência. Restaurante que cobram caro pelo serviço de alimentação mas fecham a cozinha 22h
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos encantados. Nos sentimos em casa. Café da manhã fantástico e o atendimento excelente. Certamente é um lugar que voltaremos.
Stayed 2 nights in Jun 2023