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Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

3.5 star property

Photo gallery for Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

Lobby
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View map
80 John Roberts Rd., South Portland, ME, 04106
  • Place, Maine Mall
    ‪3 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, Maine Medical Center
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(75 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(161 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Wet Bar)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby
Comfort Inn South Portland Airport
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  • Free airport shuttle
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  • Free WiFi
4.2 out of 5, Very good, 1,826 reviews
The price is AU$134
includes taxes & fees
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About the area

South Portland

With a stay at Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel in South Portland, you'll be in a shopping district, within a 10-minute drive of Thompson's Point and Maine Mall. .This hotel is 11.1 mi (17.8 km) from Old Orchard Beach and 13.9 mi (22.4 km) from Engine.

What's nearby

  • Maine Mall - 3 min walk - 0.3 km
  • Thompson's Point - 5 min drive - 6.2 km
  • Maine Medical Center - 7 min drive - 8.3 km
  • State Theatre - 8 min drive - 9.0 km
  • Cross Insurance Arena - 9 min drive - 9.4 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 10 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Burger King - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬17 min walk
  • ‪Panera Bread - ‬13 min walk

About this property

Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

Colonial hotel with free breakfast and airport shuttle service
Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel offers 125 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This South Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Colonial architecture
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Maine
Econo Lodge Maine Mall
Econo Lodge Maine Mall Hotel
Econo Lodge Maine Mall Hotel South Portland
Econo Lodge Maine Mall South Portland
Casco Bay Hotel
Econo Lodge Maine Mall
Casco Bay Hotel Ascend Hotel Collection
Casco Bay Hotel Maine Mall / PWM Portland Airport

Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1467 out of 2825 reviews
Rating 8 - Good. 749 out of 2825 reviews
Rating 6 - Okay. 346 out of 2825 reviews
Rating 4 - Poor. 147 out of 2825 reviews
Rating 2 - Terrible. 116 out of 2825 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average experience

Bathing experience was bad. Very low water pressure. The smell of room was not pleasant
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Hoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Lauri

Stayed 1 night in Aug 2025

8/10 Good

MAXINE OVERTON

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice, and the property was very clean. My only surprise, is that the beds were not made properly The sheets on the beds were sideways, instead of overlapping the blankets, as usual. I've never experienced that before. No complaints.
Stayed 4 nights in Aug 2025

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just pay more to stay somewhere else nicer

Rooms and property were poorly constructed. We had mold on our shower curtain and you could tell the shower hadn’t been properly cleaned. There were cob webs in the bathroom corner. The bathroom over all was just gross. The bed was comfortable and that was the most positive part of our stay. You could really tell walking down the hall and looking at the room that they tried to poorly refab a building that was formally a different hotel building. Like a landlord who paints over a dead bug haha Literally thought that the hairdryer was going to catch on fire too, it had a very terrible plastic burning smell coming from it.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Motel into Hotel?

Felt like a motel turned into a hotel. When walking down the halls, it smelled like a public restroom. Literally like pee. In the room, I noticed there was no place to hang your towel to dry, no where to hang a hand towel and no where to put your bathing supplies like soaps in the shower. I literally had to bend down to grab my soaps. We asked for home service from house keeping. She said “I don’t have your room. I can’t clean it”. We asked for fresh towels from front desk and told her what housekeeping said, the front desk person just looked at us and said “she said she can’t clean it??? I’ll tell her”. We never received new towels. When we told management l, he made an excuse that the front desk girl was new, but did we get new towels? No. It was in a quiet area but the conditions were sus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms. Seems to have been renovated recently. Continental breakfast was good. There is ample parking which is a plus. If I visit Maine again, this would definitely be a contender!
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was awful. 3 people standing around talking. Didn’t acknowledge me. AC unit in room banged all night, made loud sounds. Shower floor was disgusting, looked like tape was covering parts of it.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was a last minute decision to stay here, and it turned out to be great. Stay was friendly breakfast was nice and hot. We would definitely stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Maxime

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet area, clean room

Lovely area, nice breakfast. Quiet, clean room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient staff. Clean and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

Clean room, comfy bed, friendly staff. Breakfast and parking are included. Location is close to the mall.
Stayed 1 night in Aug 2025

10/10 Excellent

Handrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations!

We booked for a weekend trip and it was a great choice. Right next to shopping and food. 15 mins from downtown and the hotel was nice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Eli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management
Stayed 2 nights in Aug 2025

6/10 Okay

Darla

Liked: Cleanliness, staff & service

Acceptable

This hotel was conveniently located next to a shopping mall and a couple of nice restaurants and even a bowling alley! While the bathroom was renovated and clean, it was done in a sloppy manner. The mattress and bedding was super comfortable, but the pillows were too poofy and not great for necks. The breakfast was delightful, and after a reminder to staff, the shuttle left about 10 minutes late. This hotel was just okay for the price.
Stayed 1 night in Aug 2025

8/10 Good

Soojin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nudrat

It’s clean and new
Stayed 1 night in Aug 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Business traveller
Stayed 1 night in Aug 2025

6/10 Okay

Francesca

Stayed 1 night in Jul 2025