8/10 Good
Paul, Calgary
Travelled with partner
13 Aug 2025
Liked: Cleanliness, staff & service
The stay was good. The view in the dining area where breakfast was served was amazing. The breakfast buffet was excellent. Different types of eggs - hard boiled, fried, scrambled. The pastries were amazing. They had this croissant with a custard filling that makes my mouth water while writing. Our room did not have an ocean view which I understand would’ve have cost more and most of the reviews suggested getting. Our room did have a large private balcony which was convenient for drying laundry.
Now for the negatives- the main annoyance was that the AC (air conditioning) only worked when the room key (like a credit card) was in the slot, which meant that if we were away all day, the room was quite warm when we returned and then it took hours to cool down. Now I understand the rationale for not using electricity when no one is there but the hotel had the AC blasting in the hallway continuously which to me would seem to negate the cost saving to keep it off in the guests’ rooms. On this trip, we stayed in several hotels (Venice, Rome) where the AC was on in the room continuously and not on in the hallway. We really appreciated a cool comfortable room after being in the heat - Sorrento was only about 26 C (80 F) but the humidity was 76%; Rome was 37 C or 100 F.
The other annoyance was the sit down shower - it was a bathtub with a hand wand for the shower. It did have good water pressure but sitting taking a shower was weird.
Paul
Stayed 3 nights in Aug 2025