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Hotel El Portal Sololateco

2.5 star property

Photo gallery for Hotel El Portal Sololateco

Interior
Breakfast, lunch, dinner served; local cuisine
Classic Triple Room, Multiple Beds, Non Smoking
Lobby sitting area
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service

Explore the area

View map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502
  • Place, San Jorge Lookout
    ‪8 min drive‬
  • Place, Lake Atitlán
    ‪13 min drive‬
  • Place, Panajachel Municipal Market
    ‪16 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪91 min drive‬

Room options

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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About the area

Sololá

With a stay at Hotel El Portal Sololateco in Sololá, you'll be within a 10-minute drive of Lake Atitlán and San Jorge Lookout. .This hotel is 4.8 mi (7.8 km) from Atitlan Reserve Butterfly Garden and 5 mi (8 km) from Azul Maya Archaeological Museum.

What's nearby

  • San Jorge Lookout - 8 min drive - 4.6 km
  • Lake Atitlán - 13 min drive - 8.5 km
  • Casa Cakchiquel Arts Center - 16 min drive - 9.5 km
  • Panajachel Municipal Market - 16 min drive - 9.9 km
  • Church of Saint Francis - 16 min drive - 9.9 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 91 min drive

Restaurants

  • ‪El Roof - ‬8 min drive
  • ‪7 Caldos - ‬8 min drive
  • ‪Cafe Sabor Cruceño - ‬22 min drive
  • ‪Holy Tortillas - ‬24 min drive
  • ‪Parrillada Santander - ‬8 min drive

About this property

Hotel El Portal Sololateco

Hotel El Portal Sololateco offers 15 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Sololá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel El Portal Sololateco has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 5 metres
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portal Sololateco

El Portal Sololateco Solola

Hotel El Portal Sololateco Hotel

Hotel El Portal Sololateco Sololá

Hotel El Portal Sololateco Hotel Sololá

Hotel El Portal Sololateco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fatima

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modest hotel in the historic center of Solola. Only two parking spaces on premises, more adjacent. Reception/manager Josue is a wealth of info on the area, very friendly and obliging. Most rooms on upper floors, no elevator. Small common area with hot/cold water, tea and coffee. Coffee shop next door. Excellent cakes 1/2 block to the right on main avenue.
Stayed 1 night in Dec 2024

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Mynor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommend

Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024