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Viewline Resort Snowmass, Autograph Collection

4.0 star property

Photo gallery for Viewline Resort Snowmass, Autograph Collection

Lobby
Creator video - submitted by JetsettingJabber
Outdoor pool
Grand Room, 2 Bedrooms, Mountain View
Grand Room, 2 Bedrooms, Mountain View

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
100 Elbert Lane, Snowmass Village, CO, 81615
  • Place, Snowmass Mountain
    ‪1 min walk‬
  • Place, Snowmass Mall
    ‪5 min walk‬
  • Place, Snowmass Ice Age Discovery Center
    ‪5 min walk‬
  • Airport, Aspen, CO (ASE-Pitkin County)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace

Presidential Suite, 1 Bedroom, Terrace | Living room

Presidential Suite, 1 Bedroom, Terrace

  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Slope Side)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Mountain View (Slope Side)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View (Slope Side)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View (Slope Side)

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Bedrooms, Mountain View

Grand Room, 2 Bedrooms, Mountain View

Grand Room, 2 Bedrooms, Mountain View

  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Private kitchen

Room, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Valley View

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Valley View

Room, 2 Queen Beds, Valley View

Room, 2 Queen Beds, Valley View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Snowmass Village

Located in Snowmass Village, Viewline Resort Snowmass, Autograph Collection is connected to a shopping center, a 1-minute drive from Snowmass Mall and 10 minutes from Maroon-Snowmass Trailhead. .This ski resort is 9.8 mi (15.8 km) from Silver Queen Gondola and 10.2 mi (16.4 km) from Buttermilk Mountain.
View more Resorts in Snowmass VillageOpens in a new window

What's nearby

  • Snowmass Mountain - 1 min walk - 0.0 km
  • Snowmass Mall - 5 min walk - 0.5 km
  • Snowmass Sports - 5 min walk - 0.5 km
  • Snowmass Ice Age Discovery Center - 5 min walk - 0.5 km
  • Anderson Ranch Arts Center - 3 min drive - 2.6 km

Getting around

  • Aspen/Pitkin County Airport (ASE) - 15 min drive

Restaurants

  • ‪Jüs Cafe Snowmass - ‬12 min walk
  • ‪Fuel Cafe - ‬2 min walk
  • ‪TORO Snowmass - ‬16 min walk
  • ‪New Belgium Ranger Station - ‬1 min walk
  • ‪The Crepe Shack - ‬11 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

Slopeside resort steps from Snowmass Mall
Viewline Resort Snowmass, Autograph Collection offers 254 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Snowmass Village resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include ski-in/ski-out access, an outdoor pool, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 254 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Enjoy the convenience of ski-in/ski-out access at this resort, which also features an outdoor pool and a 24-hour fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and ski storage.
Enjoy American cuisine at Stark's Alpine Grill, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Snowmass Village? This resort has 28900 square feet (2685 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stark's Alpine Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Viewline Lobby Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
First Chair - This coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Ski shuttle nearby
  • Limo/town car service
  • Uncovered parking on site (USD 30 per day)
  • Uncovered valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First Chair
  • Stark's Alpine Grill
  • Viewline Lobby Bar

Things to do

  • 24-hour gym
  • Archery
  • Bicycle storage
  • Downhill skiing
  • Outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (28,900 square foot of space)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 95 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Ski storage

We have included all charges provided to us by the property.

This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Uncovered self parking fee: USD 30 per day
  • Uncovered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 147 reviews
Rating 8 - Good. 31 out of 147 reviews
Rating 6 - Okay. 15 out of 147 reviews
Rating 4 - Poor. 19 out of 147 reviews
Rating 2 - Terrible. 13 out of 147 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness
I had emailed my bedding needs a week before my stay…allergic to polyester which is in nearly all hotel blankets and pillows. Upon check-in I forgot to have front desk confirm this had been done. They sai the order was there did housekeeping. I called once upstairs and said it seemed like polyester to me. 20 minutes later housekeeping was at my door to change to feather from poly. The front desk made an assumption which was wrong. Housekeeping was very nice. Overall everything was great otherwise )other than surprisingly cheap toilet paper.)
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. Loved the shuttle so I didn't have to worry about parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

BILLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother and Sons Birthday Celebration!

We celebrated the birthdays of my wife and son! Our son has a disability and the hotel was quite accommodating. The pool with fully operational spas did the job. Our Waiters David & Kadesh did an outstanding job with allowing us to have an outside table and we had really nice dinner for three. We can’t complain and we don’t like crowds anyway. This establishment was only at 20% occupancy and we were all for it. Again thanks!
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, fitness facilities and location. Hiked every day!
Stayed 5 nights in Aug 2025

2/10 Terrible

Erika

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

DO NOT STAY HERE

I'm really disappointed in my stay at this resort. I was alerted that the HVAC for the room wasn't working even though this has been an ongoing problem. This should have been disclosed upon booking. The standing fan in the room was not a great solution. Only putting coffee and tea out between 5:30am-6:30am in the morning was worthless. Most hotels have a 3-4 hour beverage center for their guests. Forcing guests to go to the restaurant for the beverages wasn't great since they were apart of the resort fee however they make you pay for it when you walk in. The resort options for food wasn't good either. Bagels and cereal for breakfast at the Alpine Grill wasn't great despite $38. The bar upstairs served decent food however the kitchen closed too early. Was there for the JAS festival and wanted to eat upon getting back. You guys only had one bartender and the menu for food was too limited. Again you closed the kicthen early anyway. Booking the shuttles to go to town was stressful, for the valets are unorganized, they don't listen to one another or the concierge. They are simply aloof and dismissive. Very frustrating. Only 1 or 2 front desk people were truly helpful in my first time visit. Its a pretty property but very few seemed trained in hospitality. Never coming back to this establishment.
Stayed 4 nights in Aug 2025

4/10 Poor

Kim

Disliked: Cleanliness
After checking us into our room we were told that there was an “engineering problem” that would prevent us from getting the room we booked and paid for - king size bed with view - and there was a problem with HVAC, so there was no air conditioning and our room would be hot. They waived the resort fee to accommodate - which seemed minimal given that we ended up in a room with 2 double beds and a view of the hotel driveway (vs. ski slopes) Housekeeping only placed new towels in our room - did not make the bed, replace the water bottles in the fridge or remove the trash. The head valet was incredibly rude to guests - we were waiting for the hotel shuttle to go to the music festival, one guest said his wife would be right down and the valet told him “no, we leave on time”. - it was early afternoon and there were only 4 of us on the shuttle they could have waited. The hotel is a nice location, but they clearly need to step up their service.
Stayed 3 nights in Aug 2025

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel and surrounding area is very nice but the management is horrible. Poor communication. Inflexible. They bought into Marriot brand but forgot to provide the service expected by those of us loyal to that brand.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great access to the main restaurants and an easy hike up the mountain over to the gondola ~ 3.5 mile hike. Hotel had excellent health club. Fantastic staff throughout the hotel (lobby bar had perfect lunch and drink options along with nice repartee with staff while awaiting food), also a great breakfast downstairs. Was close to Gorsuch (hot chocolate = amazing!). Went to Slice of Italy, The stewpot and Il Poggio near by for dinner’s - outside (very good). Love skiing and will now consider staying here in winter given our summer experience (almost forgot about the very cool outdoor concert right outside of the hotel) at this perfectly located hotel ;-)
Stayed 3 nights in Jul 2025

6/10 Okay

Mary

Liked: Staff & service
Elevator was out of order w no signs making it hard to get to our room.
Stayed 1 night in Aug 2025

10/10 Excellent

pagent

Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

HVAC woes.

I was up in Snowmass on business and took my family along for a nice getaway. The hotel is nice, but a little dated to the mid 1990s. Upon arriving and checking in I was told the new property owners were upgrading the HVAC, so my room has fans. This should have been a reason to comp something, but they charged me full price for the room. The fans did not help in the 95 degree weather. At night I had to open windows to cool the room. The hotel had a wedding reception going on that had loud music till midnight that kept me awake. In addition there were wildfires going on that over powered the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 4 nights in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Viewline Resort Snowmass! The staff were incredibly personable, friendly, and always willing to help—truly made the experience feel warm and welcoming. The rooms were clean, comfortable, and well-maintained. I also really appreciated the gym—it was spacious and well-equipped with a good variety of machines and weights. Would definitely stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rabia, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

GAY

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

LESLIE, PLANO

Travelled with group
Liked: Cleanliness, amenities
Easy check.in, friendly staff! Rooms clean and very comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

shaurya

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Apr 2025

4/10 Poor

Jaclyn, Loma Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
AC didn’t work entire stay. Had to sleep with window open. Even changed rooms and same problem. Had to request room to be cleaned twice and even then they left dirty cups in the room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025