6/10 Okay
Allison
Travelled with family and small children
30 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice on our way through Sioux Falls to Rapid City and back, so twice within a week. We had issues both times. The room we received both times was different than what we thought we were getting. The names and pictures of the rooms varied between sites. We had a 2 year old with us and wanted a door separating the rooms and thought we reserved that but both times did not get that. Staff was very receptive and helpful when we talked to them about it and moved us to a different room one of the times. However when we got to that room the door wouldn’t lock and we had to wait for maintenance to come to fix it. One of the nights the fire alarm in the hallway went off followed by the one in our room at about 5:20am. Needless to say our toddler was up at that point and it was a long day of travel after that. No one mentioned it to us, apologized or anything. We asked what happened and it sounded like something happened in the kitchen. Pros were the pool was great for our toddler and the shades in the room are fantastic at blacking the room out. Not sure we would stay here again given all the issues we had.
Allison
Stayed 1 night in Jun 2025
