Pan Pacific Orchard

5.0 star property

Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; al fresco dining
Garden
City view
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Pacific Club King Room | Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Housekeeping

Explore the area

View map
10 Claymore Road, Singapore, 229540
  • Place, ION Orchard
    ‪5 min walk‬
  • Place, Orchard Road
    ‪17 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

Deluxe 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Pacific Club Balcony Loft

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier King Room

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Balcony King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Beach Terrace Balcony King

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Terrace Suite

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

In the heart of Singapore, Pan Pacific Orchard is within a 5-minute drive of ION Orchard and Orchard Road. .This luxury hotel is 1.4 mi (2.2 km) from Singapore Botanic Gardens and 3 mi (4.8 km) from Marina Bay Street Circuit.

What's nearby

  • ION Orchard - 5 min walk - 0.5 km
  • Orchard Road - 17 min walk - 1.4 km
  • Singapore Botanic Gardens - 17 min walk - 1.5 km
  • Marina Bay Sands Skypark - 6 min drive - 5.2 km
  • Marina Bay Sands Casino - 7 min drive - 5.6 km

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Mosella - ‬1 min walk
  • ‪Merci Marcel - ‬4 min walk
  • ‪French Fold - ‬4 min walk
  • ‪So France - ‬1 min walk
  • ‪Korat Thai Cafe - ‬1 min walk

About this property

Pan Pacific Orchard

Luxury hotel with 2 outdoor pools and bars
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 343 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Mosella serving guests of Pan Pacific Orchard. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Florette - Overlooking the garden, this Champagne bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 442 reviews
Rating 8 - Good. 77 out of 442 reviews
Rating 6 - Okay. 28 out of 442 reviews
Rating 4 - Poor. 21 out of 442 reviews
Rating 2 - Terrible. 16 out of 442 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

8/10 Good

Christopher, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but rooms are a mistake
Stayed 3 nights in May 2025

10/10 Excellent

andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property must surely have the friendliest and most helpful staff of any hotel I have visited in Singapore and the most comfy beds. Handily located only a few minutes walk from the top end of the Orchard Road shops.Tip: for super cheap and tasty food and drink, check out Food Republic, a small food centre hidden beneath the Shaw Centre / Isetan department store. The only negative regarding the hotel is the insecure and weak internet that is not satisfactory for business use. It was clear that the staff had prior feedback on this. So the hotel management need to address this problem if they wish to attract business clientele.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mark

Stayed 8 nights in Jun 2025

10/10 Excellent

PARIMALA

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

4/10 Poor

Hye Soo

Stayed 2 nights in May 2025

4/10 Poor

suching

Travelled with family
Disliked: Room comfort
Stayed 4 nights in May 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the moon

Simply perfect in every way.
Stayed 4 nights in May 2025

10/10 Excellent

Aprill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here
Stayed 1 night in May 2025

10/10 Excellent

Dinie

Stayed 2 nights in May 2025

10/10 Excellent

Taeyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacquline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Pan pacific. The staff was very accommodating and efficient they really go above and beyond to make sure you have a good stay. It was my first time in Singapore and staying at pan pacific really made my trip more enjoyable I would definitely recommend staying here to anyone that’s looking to visit Singapore for business holiday or short city break they cater to all
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent. Balcony king club room was adequate, bed was very comfortable but we were struggling for somewhere to store our suitcases. Breakfast was fine, although gluten free options in the club at afternoon tea were non-existent.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dr Amani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a 4-bedroom and made a full payment. However, as I was leaving the hotel in a car bound for the airport, the receptionist approached me and demanded additional payment for the next day, despite my not using the room and having already left the country. She insisted that I pay. Interestingly, she mentioned that they wouldn't have charged me if I had booked directly through the hotel. She advised me to submit an official complaint to Expedia to get a refund.
Stayed 8 nights in Mar 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ridiculously small ... just a bed and nothing else.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anas

Stayed 2 nights in Apr 2025

10/10 Excellent

Nova

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my best hotel experience ever! pool access suite is the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique building and amazing views. However, the pool was too cold the entire time to enjoy so we never ended up using it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel was absolutely fantastic! It was impeccably clean, and the staff were incredibly helpful and friendly. Highly recommend!
Stayed 4 nights in Mar 2025