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Shenzhen L.gem Hotel

4.5 star property

Photo gallery for Shenzhen L.gem Hotel

Lobby
Restaurant
Hallway
Deluxe Suite, Non Smoking | Living area
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048
  • Place, Huanggang Border Crossing
    ‪2 min drive‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Place, Shenzhen Bay
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking

Executive Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking

Superior Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking

Executive Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 619 reviews
The price is AU$132
includes taxes & fees
14 Mar - 15 Mar
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About the area

Shenzhen

With a stay at Shenzhen L.gem Hotel, you'll be centrally located in Shenzhen, within a 10-minute drive of Huaqiangbei and Luohu Port. .This luxury hotel is 5.7 mi (9.1 km) from Window of the World and 6.1 mi (9.9 km) from Dongmen Pedestrian Street.

What's nearby

  • Huanggang Park - 13 min walk - 1.1 km
  • Huanggang Border Crossing - 2 min drive - 2.4 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 2.1 km
  • Shenzhen Bay - 3 min drive - 2.8 km
  • Ping An Finance Center - 3 min drive - 2.4 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Yitian Station - 8 min walk
  • Hong Kong International Airport (HKG) - 51 min drive

Restaurants

  • ‪Hakka Yu - ‬5 min walk
  • ‪老五燒烤 - ‬5 min walk
  • ‪郑千白切 - ‬6 min walk
  • ‪旺角饺子馆 - ‬5 min walk
  • ‪沙头四季大排档 - ‬16 min walk

About this property

Shenzhen L.gem Hotel

Luxury hotel with 2 restaurants connected to the convention center in Shenzhen
Shenzhen L.gem Hotel offers 337 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 337 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shenzhen L.gem Hotel has 2 restaurants on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Shenzhen L.gem Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 88 reviews
Rating 8 - Good. 37 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Super Clean & Amazing Breakfast! Mega value for money!
Stayed 4 nights in Oct 2025

10/10 Excellent

Darrah

Liked: Cleanliness, amenities, property conditions & facilities
Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.
Stayed 1 night in Oct 2025

10/10 Excellent

vic

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

mira

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.
Stayed 13 nights in May 2025

8/10 Good

Xiangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

8/10 Good

Sky

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

8/10 Good

DORIS L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay
Stayed 3 nights in Apr 2025

8/10 Good

Miu

Stayed 2 nights in Feb 2025

8/10 Good

Miu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good facilities

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent quality, high comfort double bedroom

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.
Stayed 1 night in Feb 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was a problem
Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024

8/10 Good

jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in L.Gem Hotel

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.
Stayed 2 nights in Nov 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, room comfort

Average but adequate

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to go around
Stayed 6 nights in Oct 2024

10/10 Excellent

Qianxiang

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

It’s ok

It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium hotel with excellent service

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.
Stayed 3 nights in Apr 2024